Yes bracelet was delayed due to many orders and materials sourcing, I was advised, but it did arrive about six weeks later and emails were responded to quickly. Here's a pic of mine with envelope. I think the company is trying their best, they've just been overwhelmed with orders.
Ordered and paid for a bracelet on Feb 6th for my 8 year old grand-daughter who lives in Australia and wanted to do something to help after the bush fires. It still hasn't been delivered 6 weeks later and 2 emails have gone unanswered. To add insult to injury I received a certificate via email congratulating me on planting one tree and encouraging me to wear my bracelet with pride. What a con. Totally disgusted and now forwarding the matter to my credit card company.
Still waiting for bracelet ordered in beginning of Feb. Made lots of promises and excuses to why it had not arrived. I now have asked for a refund but sure I will not hear from them again. Very disappointed
I ordered over 3 months ago. Keep getting messages that its been sent when I ask for a refund. I dont believe I will ever get these nor will I see any money. They are liars and crooks that played upon sympathies of people genuinely concerned during a tragic situation. No doubt they will also be finding a way to fraud people during the pandemic too.
I'm one of the many that got drawn into this good cause which I thought was.
I too have been waiting nearly 2 months for my bracelet to arrive, have been constantly emailing and surprised how quickly I get a response and also asked to rate the reply, which I never do.
Today have been told that my bracelet is being shipped from the US, will be phoning my credit card company for a refund as been told by company they can't do this as supposedly my bracelet has been shipped.
I would highly recommend not to be drawn into purchasing anything from this company, who seemed to be a scam organisation not doing any good but the complete opposite.
As others have said, they take your money quick. Four months later, no bracelet, no refund (though promised), fake tracking number, and customer service that is always'looking in to it'. Until you ask for a refund, then they stop replying. File a complaint with the Federal Trade Commiision. It's easy to do, I did it from my phone. Report these fraudulent companies so hopefully they can't do it to others.
The bracelet was really nice to have on and it didn't took that long time before it arrived and I live in Sweden. The bracelet is easy to take whit you and easy to take on. The only thing that was a little bad was when it came to my country I had to pay more money to get it through customs.
I appreciate all these guys are doing so much. The bracelets are symbolic and are just to help fund their important mission. It took awhile to receive mine but I didn't care at all. It's the principle of helping fund their projects. Please help them by buying one of their sweet bracelets if you can!
I never received my bracelets... always made promises. Then all my emails disappeared from my history! What is up with that? I turned them into my credit card company and got my $ back. Bad choice to try and to do good.
Ordered 3 bracelets in late Jan 2020. Email said sent but todate (Mar 16 2020) nothing has arrived.
DO NOT TRUST these Crims. How do you sleep at night claiming you are doing something for the wildlife. Called the number and always busy signal.
I love your bracelets and what each bracelet means to our earth by planting a tree! I bought them for my Grandchildren and they love them too!
Thank you for helping to save our earth by planting trees!
I got my Lion Bracelet and ABSOLUTELY LOVE IT! It took a while to get here but understandable since it came from China. It was worth the wait. I was pleased with the quality. I wear it every day. Hoping to order the triple tree elephant one soon.
It's been over a month since I ordered three bracelets as a valentine present for my three daughters that would make a difference. They assured me they would be in the mail two weeks ago. Nothing. They assured me they were USA made here in a warehouse. Nothing. I realized now I've been scammed. I can't post a picture because I never got the product!
I purchased a bracelet from this company on 25th Feb
I have to date not received my bracelet. After numerous emails to them and excuses of delays with postage I have received an amateurish looking certificate
I am not happy and realise now that I have been conned
It is disgraceful that these people can take money from concerned members of the public, believing they are helping the injured animals of Australia
Ordered 1 bracelet and 1 necklace from this company on 24th January, I still haven't received my order.! I have emailed twice and they responded first time in Feb saying there is a delay etc. Then 7th March I had a certificate saying they have planted 2 trees as I had ordered to items from them, but still no order. I emailed them last week asking where my order was as I still hadn't received it, they emailed back to say my order has been shipped! The tracking info doesn't seem to be updating. Unfortunately I don't believe them, I have been waiting nearly 10 weeks for my order, it was for a birthday present for a friend but this has been and gone. I wish I had read all the bad reviews about this company before I placed my order with them. I'm sorry to say but I think it's a scam!
Ordered a bracelet Jan 25. Email said will ship in 3-5 days. 10 days in nothing, contacted them received 1 email stating that it will be shipped within another 3-5 days followed by another email stating sorry but they are so busy and they are waiting on supplies and cannot give me a ship date. I cancelled my order Feb 24th and was told 5-10 days for refund. Here we are March 8 and still nothing. I emailed the company and they replied with it was refunded, just show this email to your credit card company. How about I don't go through that hassle and you refund my money like you said you would! Total scammers and taking advantage of an unfortunate event as well. Stay far far away from this lowlife company.
I ordered bracelet on 22 January & still I have not received it so far 7 March! I have contacted customer service & they promised it to me soon but nothing! I've also heard that they keep their profits after planting one tree for $1.00. I paid £18.00 thinking I was helping. Shame shame on them!
Never got my bracelet. Fraudulent tracking information given. They did not care one bit when I told them I didn't receive it; rather, they instructed me to call the courier in Hong Kong, from Australia, to see where my item was! Lodged a refund request with PayPal; they disputed it, provided more false tracking, and managed to win and keep my money. Now I see on their FB page that I am one of many who have not received what they ordered. This is disgraceful! They have used the bushfire crisis in Australia for their own profit. So much for being "ethical"!
This is a scam! You will never see the bracelets or the money! This is a disgrace. Please help to put more reviews so people are informed. I never received my bracelets and they not giving me a refund. STAY AWAY
Did not receive my order that they said was shipped! Was given a false tracking number. Every excuse used on instagram of why people havent received their bracelets. I did however get a refund (after asking 3 times, but i did get one) DO NOT ORDER!
Overview
Treehuggers has a rating of 3.5 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Treehuggers ranks 5th among Trees sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members