• Airlines Ticket Fare DBA of Travelopod

Airlines Ticket Fare DBA of Travelopod

Overview

Airlines Ticket Fare DBA of Travelopod has a rating of 3.3 stars from 1,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job, and best deal. Airlines Ticket Fare DBA of Travelopod ranks 18th among Plane Tickets sites.

  • Service
    70
  • Value
    247
  • Shipping
    234
  • Returns
    14
  • Quality
    242

Proactively asks for customer feedback

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

Instant Feedback

5,541 reviews

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What reviewers want you to know

Positive highlights

  • Great example of customer service, Sebastian was awesome, Thank once again
  • It was a great experience working with Brock Smith.

Critical highlights

No critical highlights yet

How would you rate Airlines Ticket Fare DBA of Travelopod?
Top Positive Review

“Edwin was good”

Tony J.
2/24/20

Edwin helped me in getting a good price compared to other airlines. I will book again for my next travel.

Top Critical Review

“Customer service”

Beatrice L.
2/23/20

Excellent I had a good experience with Suzanne most helpful in getting g my confirmation and boarding pass.

Reviews (1,241)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (290) brock smith (144)
Thumbnail of user clarencettac
1 review
0 helpful votes
November 7th, 2019
Verified purchase

Extremely good and helpful although I didn't get the discount I was trying to get online at the Allegiant website. I thought I would be paying approximately $170.00, I had to pay $260.00. Somewhat disappointed but, I appreciated the customer service I received from Travelopod.

Thumbnail of user deborahl1068
1 review
0 helpful votes
June 24th, 2021
Verified purchase
• Updated review

Awesome service by sebastian-Except for the very long conversations we had, he did a good job in completing the booking

Value
Shipping
Quality
Awesome service by sebastian
May 24th, 2021
Verified site experience
• Previous review
Thumbnail of user jeaninem43
1 review
0 helpful votes
May 28th, 2021
Verified purchase
• Updated review

I did not realize I was on a 3rd party site. I thought i was calling Southwest airlines. Sebastian became very defensive with me every time I tried to ask questions about the fees that were being charged. The service was fine and he was very clear with the ticketing process, but he needed to be more clear with me when I asked questions without being defensive.

Value
Shipping
Quality
Great Help by Sebastian
April 27th, 2021
Verified site experience
• Previous review
Thumbnail of user salvatoref23
1 review
0 helpful votes
February 27th, 2021
Verified purchase

Wasn't the best but in the end my reservation went through so I'm glad for that

Thumbnail of user janiced315
1 review
0 helpful votes
September 11th, 2021
Verified purchase
• Updated review

I didn't want to fly Spirit I thought I would be flying southwest, I have only heard negative thing about Spirit. If I was told that first no way I would fly with them I would have paid the difference but they didn't give me that option. I will go back to Delta.

Value
Shipping
Quality
I loved speaking to Destin
August 11th, 2021
Verified site experience
• Previous review
Thumbnail of user deborahm601
1 review
0 helpful votes
January 31st, 2020
Verified purchase

I was originally unhappy with my experience and charges that I felt I should not have been charged. When Neal Smith became aware of my concern, he immediately called me and resolved the problem. I am very appreciative of the attention he paid to my experience.

* Airlines Ticket Fare DBA of Travelopod attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ritad17
Team T. – Airlines Ticket Fare DBA of Travelopod Rep

Dear Deborah,

We are deeply sorry to hear that you had a very unpleasant experience dealing with our company. We sincerely apologize for it. We have gone through the remarks and concern raised by you. Let us look into the matter thoroughly. We make sure we will take the concern with utmost priority to provide you with the correct details as soon as possible. Someone from our team will be contacting you shortly. Thank you!

Kindest Regards,
Team Travelopod

Thumbnail of user debraa283
1 review
0 helpful votes
January 9th, 2021
Verified purchase
• Updated review

Brock helped me booking a flight using my credit. But i could not use the rest of my credit on my sister and daughters tickets other airlines let you use your credits for others. Very disappointed.

Service
Value
Shipping
Quality
Brock helped me booking a flight using my credit
December 9th, 2020
Verified site experience
• Previous review
Thumbnail of user darlenes329
1 review
0 helpful votes
April 25th, 2021
Verified purchase
• Updated review

Thank you for amazing service. We appreciate your help.

Service
Value
Shipping
Quality
Thank you for amazing service
March 26th, 2021
Verified site experience
• Previous review

Thank you for amazing service. We appreciate your help.

Thumbnail of user robertc4046
1 review
0 helpful votes
May 11th, 2021
Verified purchase
• Updated review

Was Great working with Sebastian we got it Dawn so my mother can fly home

Value
Shipping
Quality
Was Great working with Sebastian
April 8th, 2021
Verified site experience
• Previous review
Thumbnail of user deboraha761
1 review
0 helpful votes
July 18th, 2021
Verified purchase
• Updated review

It was pleasure doing business with very good experience!

Value
Shipping
Quality
It was pleasure doing business with very good experience...
June 16th, 2021
Verified site experience
• Previous review

It was pleasure doing business with very good experience!

Thumbnail of user theresac46
1 review
2 helpful votes
March 1st, 2017

I recently booked a flight to Europe. I initially spoke with Hazel, who was great - really worked to find me the best fare at the best price. However, I wasn't ready to book at the time, so called back and got another rep a few days lair. I had to go online and research flights while I was on the phone with him, as he said he couldn't find any flights that would match my travel plans. I wound up booking with him and later found out I had to pay for "advanced seating" in addition to airfare on both legs of my return flight. I called to speak with both the rep and his manager, as I was upset with the unexpected cost and would have preferred to have known at the time of booking. Each said they would look into it and call me, but never heard from either of them.

I would use the service again, as they do have good fares, but the moral of the story is be sure to ask if there are any additional costs before you finalize your booking.

ADDENDUM:

I received several calls from Travelpod after posting my review. I was eventually offered, and received, a $25 check to compensate for the unexpected charges of for reserving a seat on my return flight. (Total cost for booking in advance is approximately $50 - for two legs of the flight.)

If you have a problem with your flight, and have difficulty addressing it, be sure to include it in your review, and Travelpod will likely contact you to resolve it.

Thumbnail of user ladonnad10
1 review
0 helpful votes
September 30th, 2020
Verified purchase
• Updated review

The agent quickly found the ticket which i was really looking for. Yes

Value
Shipping
Quality
The agent quickly found the ticket which i was really...
September 30th, 2020
Verified site experience
• Previous review

The agent quickly found the ticket which i was really looking for.

Thumbnail of user renitram
1 review
0 helpful votes
October 3rd, 2020
Verified purchase
• Updated review

Neal helped me to change the reservation. A personal 5 Star to him

Service
Value
Shipping
Quality
Neal helped me to change the reservation
September 2nd, 2020
Verified site experience
• Previous review

Neal helped me to change the reservation. A personal 5 Star to him

Thumbnail of user jeannab6
1 review
0 helpful votes
April 23rd, 2020
Verified purchase

Good mr. Joy was helpful with booking this fight I had a wonderful experience

Thumbnail of user ravir20
1 review
0 helpful votes
December 13th, 2016

I recently booked the flight with travelpod and the customer service is good and helpful.

Thumbnail of user ritad17
Team T. – Airlines Ticket Fare DBA of Travelopod Rep

Dear Ravi,

Thank you for your kind words which are greatly appreciated.

Kindest regards,
Team Travelopod

Thumbnail of user oceand
1 review
0 helpful votes
December 12th, 2016

Miza has helped me in the ticket booking

Thumbnail of user ritad17
Team T. – Airlines Ticket Fare DBA of Travelopod Rep

Dear Ocean,

Thank you for your review of our team member Miza. She was happy to help you with your travel needs.

Kindest regards,
Team Travelopod

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Are you looking for cheap flight tickets? Look no further! Amazing airfare and travel deals on all airlines are here at Travelopod. Call now!

Company Representative

Thumbnail of user ritad17
Team T.

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