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TrainUniverse.com has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. TrainUniverse.com ranks 51st among Toys Store sites.
I ordered a train set a few days before Christmas & customer service made sure I had my train set for my kids in time for Christmas. It was there in time & the kids loved the train set.
Unreliable. If you need something that is time sensitive there are better online stores out there. My experience with Trainuniverse (and parent company MrToys.com) was very negative. The web sites report items as being In-Stock and available but after ordering they are not available. Timing issues are understandable but in my case it them a week to notify me that they could not fulfill my order.
I ordered a train set a few days before Christmas & customer service made sure I had my train set for my kids in time for Christmas. It was there in time & the kids loved the train set.
Unreliable. If you need something that is time sensitive there are better online stores out there. My experience with Trainuniverse (and parent company MrToys.com) was very negative. The web sites report items as being In-Stock and available but after ordering they are not available. Timing issues are understandable but in my case it them a week to notify me that they could not fulfill my order.
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We specialize in Lionel and MTH RailKing train sets and rolling stock and accessories. We have been in business since 1999 and we have the great prices
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