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Trainersdirection.co.uk Reviews Summary
The company's reputation is marred by significant concerns regarding order fulfillment and customer service. Customers frequently report discrepancies between ordered and received items, alongside unexpected price increases, which contribute to dissatisfaction. Delivery times are notably long, exacerbating frustration, particularly when coupled with inadequate support from customer service, often characterized by language barriers and unhelpfulness. While there may be isolated positive experiences, the prevailing sentiment highlights a lack of reliability and transparency, suggesting a need for the company to improve its communication and operational practices to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
This company is based in China - Not the UK
I ordered an item at £49.95 - they charged £61 to my credit card. They then sent a totally different item worth about 1/3rd of the value - which took 16 days to arrive. Not worth the hassle of trying to send back - Someone anonymous answered (in very broken English) any emails I sent. My own fault for using and a lesson learned. This review posted to alert others
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members