TradeMe NZ has a rating of 1.5 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TradeMe NZ most frequently mention customer service, buyer protection, and bank account problems. TradeMe NZ ranks 184th among Auction sites.
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There are too many options that don't seem relevant to a query when I need help. I still haven't heard from the Disputes team for a month now. The cutomer service (or lack thereof) is very disappointing.
Do not use trademe! Not only are their fees ridiculously high but they can reverse funds out of your account with no explanation or anything! They won't answer your emails through customer service when you ask them why they took hundreds of dollars out and they don't have a contact number to call! THIEVES! Scammers!
There are too many options that don't seem relevant to a query when I need help. I still haven't heard from the Disputes team for a month now. The cutomer service (or lack thereof) is very disappointing.
Zero stars in my books there is no way of contacting their customer service team. If there is an issues there is no way of resolving it. The chat option is crap. I don't understand how trademe is NZ most trusted marketplace. Ordered Binoculars from trade me. Came in broken the guy refused to help me saying I must have broken them filed a dispute with trade me no one has contacted me yet. I will not buy from trade me again.
When I log on to trade me it llinks to a site asking for bank account which I gave and it took funds from my account. Please inform your customers
I live in a small rural town, and TradeMe has provided me with a convenient way to buy everything available to a big city resident from buttons to iPhones, wigs to weedkiller, without any problems. I only buy from traders with high ratings from lots of previous trades and always get great service from these traders. TradeMe's system of showing ratings of the trustworthiness of other traders stops any cheating.
A scammer got my Trademe details once and started to use my account to sell fake goods, but TradeMe's fraud team stopped it immediately.
I think the one star comments on here are all by one grouchy person who failed to follow the above precautions, and is posting the same complaint under several aliases. I have never heard anyone making these complaints. I think most people find TM pretty reliable and convenient.
I have been mainly selling on Trademe since October 2008 and have been very pleased with our business relationship. Their security system is very good, their charges are reasonable. Their listing format and options are easy to follow as is the sales page lay out. Of late I have found their freight sections a bit messy, hard to follow and would be confusing for a novice trader. I have sold close to a thousand items and bought about six items through this sight, I only deal with authenticated traders, check their feedback rating when buying, have black listed about five traders for unreasonable attitude and always stand by my product. I have been scammed once and Trademe gave me good support and actually reimbursed my losses from their own funds. All in all a very good and happy nine year relationship.
Everything there, even something not on earth. My whole family love this site, we use it buy things, sometime its help, sometime we sell stuff on it, good job
Trade me is a New Zealand website designed for selling and buying things. There is only a very small fee for selling things however it is worth it as this website is really great. Me and my family have sold and bought many things from this website and were very happy with it. Trade me has a system where you can see what others have said about some of the sellers and what they rate them so you can decide whether you want to trade with them.
The NZ alternative to ebay with great local support. Used many times, everytime a fair trade. Would recommend all use it to save money on items you would otherwise pay alot more for at the stores.
trademe.co.nz is a great site, you don't pay for bids and can see who you will buy from, i have had many great times there and never had any trouble!
Want to buy or sell? Head to Trade Me, NZ? ۪s biggest & most popular auction & classifieds site, with thousands of new & used items in a wide range of categories.
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