• Toptal

2024 SITEJABBER AWARD

Toptal

Overview

Toptal has a rating of 4.6 stars from 228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Toptal most frequently mention great experience, high quality, and screening process. Toptal ranks 9th among Freelancing sites.

  • Service
    17
  • Value
    15
  • Shipping
    8
  • Returns
    9
  • Quality
    16

Proactively asks for customer feedback

Positive reviews (last 12 months): 93.8%
Positive
60
Neutral
3
Negative
1
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What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate Toptal?
Top Positive Review

“Good to work through TopTal”

Jawad A.
1/1/24

I joined Toptal in 2021 and worked through Toptal with many clients throughout the World, it has been a wonderful experience so far.

Top Critical Review

“Toptal is a billing scam!”

Kevin B.
10/12/22

I requested my e-commerce shopify site be migrated to WooCommerce. I was of the opinion that this would be a $500 - to $700 job. That wk 3 weeks of billing ago with no end in site. Currently I owe $16,300 after the $500 deposit I prepaid.

Reviews (228)

Rating

Timeframe

Other

Thumbnail of user kevinb2845
1 review
1 helpful vote
October 12th, 2022

I requested my e-commerce shopify site be migrated to WooCommerce. I was of the opinion that this would be a $500 - to $700 job. That wk 3 weeks of billing ago with no end in site. Currently I owe $16,300 after the $500 deposit I prepaid.

Thumbnail of user michaell6116
1 review
0 helpful votes
September 9th, 2023

I hired a developer for an 8 week project. I paid weekly and total was $24,259.

The communication from Curcio J Sobrinho, my developer from Brazil, was very light (over skype) each week. I'd often check in and ask if he had any questions or needed anything. Always it was "nope, doing good." I started to wonder if he was doing anything and/or really understood the project.

At the end of our agreed-upon time, 8 weeks, he asked for "one additional week, no charge", which I gave. A week later this happened again, then again, then again...

8 weeks after the 8 week deadline, not wanting to irritate him by asking "are you even doing anything?", I emailed Toptal and asked what one should do in a situation like this.

Their response was to open an investigation, which ticked off the developer, who sloppily "finished the project" in 24 hours, sent me.apk files, and said "since you involved Toptal, this ends my work and our communication".

Upon testing the.apk files, they don't work. Opening the repository in Android Studio results in numerous errors.

Omar Landaverry at Toptal, over several emails, said basically I was on my own. He stated they "allowed" Curcio to finish the project (the hurried 24 hour delivery) and implied I was lucky Toptal didn't decide to charge me for the additional 8 weeks.

I now have a bunch of modified code to turn over to a new dev at a different agency to see if they want to work with it or start from scratch.

Toptal Director of Engineering Ariel Roitman, and my Account Manager Mitch Penrod were quite pleasant and did a good job kicking things off for me. But all downhill after that.

Thumbnail of user cronosp
2 reviews
5 helpful votes
June 26th, 2021

I hired react developer with $120 hour the job he did is the same t find freelancer in other platform with $40 hour so this is too expansive.

Tip for consumers:
not use it )

Products used:
react.js developer

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesj219
1 review
12 helpful votes
June 7th, 2017

After spending months and almost $100k on consulting services, a bug was found in a project. Because the project had been closed, no help was offered, just was asked to hire another resource.

This firm is unprofessional, unresponsive, and doesn't care about standing behind their consultants' work.

Stay far away!

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From the business

Toptal is an elite network of the world's top talent, on demand. We are problem-solvers who value integrity, and top companies rely on us for their most important initiatives. Toptal helps organizations achieve the world-class scale, execution speed, and agility they need to win in an environment of increasing innovation and competition. Founded in 2010 and now the world’s largest fully remote company, Toptal has served more than 10,000 clients and has a global network of talent numbering over 10,000 people in 100+ countries. For more information, please visit www.toptal.com.

Company Representative

Thumbnail of user jennm188
Jenn M.
Toptal Representative

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