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TopStack ResumeReviews 67

3.1

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TopStack Resume Reviews Summary

The company has garnered mixed reviews regarding its reputation and customer service. On the positive side, many customers appreciate the quality of the final products, highlighting skilled writers who provide tailored, professional resumes and effective communication. However, significant concerns arise around service delays, lack of attention to detail, and instances of poor writing quality, leading to dissatisfaction among some clients. Overall, while there are commendable experiences, recurring issues with responsiveness and product accuracy suggest a need for improvement in consistency and customer support.

This summary is generated by AI, based on text from customer reviews

service
31
value
31
quality
28
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Canada
1 review
1 helpful vote
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Not worth the money
June 21, 2024

Whatever you do, do not pay extra for the linkedin and cover letter, its a cut and paste template.
Did not make any of the updates I asked when I wanted tweaks made to my resume and very slow to respond. Also, didn't even spell my name correct in emails. No attention to detail.

Date of experience: June 21, 2024
Colorado
1 review
1 helpful vote
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Do not use this service! I hired them to build me a NEW resume. After uploading a copy of my EXISTING resume a "draft" was sent to me within 10 minutes to "approve". I approved it to start the process and paid my money to start working with a "person". I also sent back what I wanted to see out of a new resume. I received a reply from *, a Senior Writer, with basically the same resume again. I sent this person an email about what I wanted on my resume and what I expected. I received the same resume back from her with none of the suggestions and a resume with improper formatting that looked like garbage, to be honest. I then sent her an email saying this wasn't what I wanted as she clearly didn't have the skillset to contact me to find out what I wanted so I asked for my money back. She sent it to a supervisor, * who is supposedly Head of Operations & Resume Writing. She said I couldn't get my money back because I had "approved" the draft! The draft that I wrote! She told me she could give me a partial refund for the linked in profile service I had also purchased. This would be a moot point if a resume isn't completed so of course they wouldn't even be able to complete the linked in profile with the regurgitated resume she kept sending me back. I received a partial refund, so I paid $139.99 for a resume to be written by a person and it did not happen. They should be sued for fraud in my opinion.

*Personal information redacted by admin

Date of experience: January 3, 2024
Arizona
1 review
1 helpful vote
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Terrible experience
August 21, 2023

I don't understand the reviews of this service. I am a 40-something working professional who was looking to improve my resume and LinkedIn. What I received was pathetic-obvious typos and grammatical issues, basic language making me sound entry level, not an established professional. I had to end up writing it myself with the help of others. HUGE waste of money. Do not buy! Just look up samples online.

Date of experience: August 21, 2023
Maryland
1 review
0 helpful votes
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I had been looking for work for over two months with no luck. But just DAYS after Bailey Jacobs at TopStack revamped my resume and cover letter, I got an offer! Great work! Highly recommended.

Date of experience: June 19, 2023
California
1 review
0 helpful votes
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Resume Unreadable, Huge Waste of Money
April 4, 2023

I am a long time executive assistant and production manager (10 years of experience) and was looking to upgrade my resume as I look to level up with a new job, so I paid TopStack for a professional resume. The first copy I received did not make any sense, had changed my job titles/moved them around making them completely illogical and not in alignment with my professional history at all. The edited version was not better, had incomplete and run on sentences, was extremely dense and scored very poorly with ATS. I was offered another writer, they criticized my lack of cover letter (how do they know if I write a cover letter? I ALWAYS do) and gave me unhelpful interview pointers, and delivered essentially the same resume just in a different format. I did attempt to use it a few times but then felt that I did not want to be associated with that resume and ended up completely re-writing it after over a month of rejections and feedback that my resume was illogical and dense.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Stay Clear total waste of money - Topstack Canada
January 16, 2023

I provided my original resume, which I felt needed some expert review as I had only received a couple of interviews since being laid off.
I only had email correspondence despite asking to speak with the resume writer. It was a tall order to review the drafts with only 2 reviews before the final draft, but I put faith in Clark Jospeh, my writer.
Since I had my resume written I have had zero interviews.

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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Bogus Stats and Statements
January 5, 2023

Waste of money for a cover letter and resume. I needed a resume writer because I am attempting to change industries. The writer just merely added skills that I don't have for the new industry, added made up statistics for production numbers and efficiencies, and even made up statements regarding new processes implemented that I never mentioned. While the turn-around time was excellent not much time was put into it for the $200 charge. I am not sure if this is normal for resume writers but I could not believe it. I could not in good conscience use this revision. Even after further revisions I am stuck rewriting the resume and cover letter.

Date of experience: January 5, 2023
Kansas
1 review
0 helpful votes
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I chose TopStack Resume services because of all of the positive reviews I read online. I chose the bundle including resume, cover letter, and LinkedIn revision. TopStack has customers pay after receiving the first draft of the resume, which I did even though the resume was unimpressive. My bad. I decided that I could edit the resume to make it work. I thought a powerful cover letter was the tool I was lacking. Unfortunately, what I received from the TopStack writer was a gobbledygook word salad rife with poor grammar and typos. It's completely unuseable. I didn't want her to ruin my LinkedIn profile so I decided to revise it on my own. My experience with TopStack was a huge waste of money and time.

Date of experience: November 15, 2022
Washington
1 review
0 helpful votes
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APNP Resume
August 6, 2022

Very easy and streamlined process. Jennifer May was amazing to work with, communication was super easy and helpful... Not to mention she was kind and reassuring. Thank You for all your insight and assistance!

Date of experience: August 6, 2022
Florida
1 review
0 helpful votes
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I found Florida to be a tough market for my job search so I thought I would have my resume "Professionally improved ". What a waste of time! The writer lied to me about sending a draft and they ended up backing out of the job with no explanation!

Date of experience: July 4, 2022
New York
1 review
0 helpful votes
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Pretty Terrible
June 23, 2022

Barely changed anything. They put it on a template and that was it. Here is the response I received after saying that I might pursue a different route, but am open to any suggestions they might give.

Date of experience: June 23, 2022
Canada
1 review
0 helpful votes
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I had contacted Top Stack a over a week ago, with still no services being attended to. They sent an email part way stating that they are searching for a writer to assist but never heard back. I had to contact them today to follow up and they said that it is on their board, but they still do not have a writer to assist. They even went on to say that they have a bonus for my file for the writers, which means that their staff isn't experienced enough to handle a professional/senior resume like mine. If you are offering professional writing services, then experienced writers should be on staff. There was no attempt to assist, or offer discount etc. but to ask again if anyone would take my file. In the time I was chatting with them, a competitor had already reached out and physically called me back. Do not recommend at all, which is unfortunate as they looked legit.

Date of experience: May 13, 2022
Indiana
1 review
0 helpful votes
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THE BEST Resume Writing Service
April 1, 2022

Since using TopStack Resume, I have been overwhelmed with employer responses. My expectation was met, and extremely far exceeded. Not only that, but TopStack even followed up with me making sure that things was going better for me in my search after using their service.

One of my favorite features of TopStack is that they do not use automated technologies to tell people their entire life is a failure, followed by a ransom demand for hundreds of dollars as some other so called "services" do.

But rather TopStack assigned a real Author to me, that listened to me and worked on my situation until absolute perfection was achieved. Yes, it is a process, but honestly, they moved faster and went further than I anticipated. Once absolute perfection was achieved, then the invoice was processed, and I have never been happier with spending a couple or few hundred dollars on a service. Even after payment was processed, TopStack contacted me sometime later to make sure that my resume revisions had given the effective result desired.

Date of experience: April 1, 2022
Minnesota
1 review
0 helpful votes
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Great Service
March 27, 2022

I have been an emergency physician for 30 years. TopStack professionally whittled my resume down from 21 pages to a 4 page general resume; 8 pages for Credentialing. Couldn't be happier, and the price was fair and right. Very responsive.

Date of experience: March 27, 2022
Canada
1 review
0 helpful votes
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I'm extremely satisfied with the finished product and Simone, my writer was amazing! She was attentive and detail oriented. She took what little I had on an old resume, and combined with a couple of telephone conversations, turned it into something I'm proud to submit to prospective employers.

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Keri has been a tremendous help. She made me feel at ease throughout the process. I am retiring from the military and she has been patient and very thorough on all the information.
Thanks, Keri!

Date of experience: March 4, 2022
Massachusetts
1 review
0 helpful votes
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Good customer service
February 24, 2022

Good customer service, prompt feedback. Stuck to their timelines. Gave good feedback and tips. Thanks

Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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A seriously pleasant experience so far!
February 23, 2022

I did my research and found that TopStack rated well and has good reviews for the most part. I purchased the Professional Package (after all, I am one, and need my resume to be solid). Happily, I received a skilled and experienced writer. I sent him Word docs of my existing resumes that were frustrating me. He tied everything together in a pleasant, presentable and marketable way to a single, easily-read resume. I'm looking forward to now updating my Linked In profile, and putting my newly approved documents out for competition.

Date of experience: February 23, 2022
Virginia
2 reviews
0 helpful votes
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Best yet
February 9, 2022

I needed a resume revamp due to a career change. I was pretty happy with my original but knew it could be better. Vicki was quick with her response and suggestions. My resume and cover letter look great. 25 years on my resume that was 2 pages compressed into 1 modern look. And the price is fair for all you get.

Date of experience: February 8, 2022
Florida
1 review
0 helpful votes
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Amazing service!
January 19, 2022

Sabrina was my project manager and she is a very talented and hard-working professional. She communicated promptly and answered every question I had. My resume was done to perfection with a highly marketable cover letter and LinkedIn profile. I would recommend buying all services. Pamela was also amazing and assisted with all of the administrative questions and processors. HIGHLY RECOMMEND TOP STACK RESUME!

Date of experience: January 19, 2022

From the business

TopStack Resume is one of the fastest growing global career services organizations. It provides resume writing, cover letter writing, LinkedIn profile updates, and career consulting services. Our services are geared towards helping our clients succeed during transitional periods in their professional careers.