From the business
Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
This summary is generated by AI, based on text from customer reviews
This website is amazing and I was surprised on what gift cards I can get. This is also extra money that I was not expecting but it helps me and my family a lot.
This is the best cash back site, and they reward member loyalty, I love watching my earnings grow and cashing them in for gift cards!
Straightforward offers. The site is true to its word. It does use gimmicks with specials cases or awkward fine print.
It is so easy to use, and redeem earnings! Everyone should be using this site, Just cashed in $103 and it took less than a moment to do, after I picked which card I wanted! Now, the best part is that I get to shop with that money!
This is an easy, user friendly way to earn money! It pays a percentage of the sponsor's total sale!
I've been with TopCash for years. I only wish it could have been large. I'm very happy now. So glad I was told about TopCash. I'll be sure to share it.
It's nice to get a high percentage cash back from this app. My only complaint is it's hard to get into sometimes. I would recommend it.
Good cashback, but very slow at processing it. Then I am waiting for months now for a large cashback and customer service is blaming the other company.
Hi Jacob,
Thanks for your feedback — we're glad you’re enjoying the Cash Back, but we're sorry for the delays.
Cash Back timing depends on the retailer confirming the purchase, and while we do our best to chase this up, we understand the wait can be frustrating. Please feel free to send me an email to uscustomercare@topcashback.com and I can take a further look for you.
Best wishes,
Erica
I want to point out some weird things that are happening on the Topcasback.com website.
On May 20 Topcashback.com sent me an email I've got $85 available for cash out.
I requested a withdrawal on May 20. But no payment or message sent to me until May 27. Nothing! But I can see in the Payments section 'The payment due date of May 23,2025 is likely to be the latest date'.
On May 27 I sent a ticket to the support team. On May 28 a person replied he knows nothing and would ask his colleagues.
Only on June 2 I received an answer 'Your payment has been held back'. So 13 days they did nothing!
It is very clear to me now that Topcashback.com is trying to find a reason to refuse to pay me money.
Based on my experience, I conclude that they steal clients' money.
Hi Olivia,
I'm sorry to hear you've had this experience. Our quality team has security checks in place not only to protect ourselves, but you as members. When dealing with someone's money, it's important that we are very careful. However, in the case that there was a mistake, we are happy to reverse the closure and get you back into your account earning Cash Back.
It is to my understanding that you've been in contact with our quality team, who determined that you've breached the terms and conditions of our Refer a Friend program. It's important that referrals are genuine and this program doesn't get abused. We are happy to offer this extra Cash Back to our members, but we just ask that it is used correctly.
You can reach out to me at uscustomercare@topcashback.com for further clarity on this decision.
Best wishes,
Erica
I'm happy that TopCashback provides cash back in many forms (Amazon, Walmart, Target, Best Buy gift cards, AmEx virtual card PayPal payment etc.), and that you even get a bonus for most redemptions. The process is easy and without hassle.
Hi Joseph,
Thank you so much for the kind review! We're thrilled to hear you're enjoying the easy redemption process and the variety of rewards. We really appreciate your support and look forward to continuing to make your Cash Back experience a great one.
Best wishes,
Erica
That's great to hear! It sounds like TopCashback has been a really useful tool for you. You're very welcome!
Very good and easy took just as long as expected and didn't have to wait any extra time to withdraw my cashback great rewards.
I highly recommend this site for cash back. The customer service is fantastic and they do what they promise. I am very happy I found TopCashback.
Loved the cash back didn't expect to get but was surprised it actually paid back. Will use this again.
Hi Vicky,
Thanks so much for your review! We're thrilled to hear you were pleasantly surprised by the Cash Back — it’s always great when things work out even better than expected. We're glad to have earned your trust and can’t wait to have you back again soon!
Best wishes,
Erica
Everything is plain and simple. You buy what you have decided via their link and voilà after some time you have your money back
It's not a scam! I am new to this and bought my first item from Sephora. The item cost $24 and I got free shipping code. The amount I received back was $24 in my Topcashback account so I did have to pay out of pocket for the taxes & my state's delivery fee all equaling $2.26, but I received a $24 full-size product that I wanted to try for $2.26. If I choose to apply my payout towards one of their many gift cards I could have received closer to $25 and some change back. It does take a while since I ordered the Sephora item MAY 19th and I'm just able to get my payout request in today June 2 and now I'm waiting for it to be deposited into my PayPal. So. Be patient it doesn't happen overnight. As long as my account is credited $24 it's worth it to me.
Hi Kathy,
Thank you so much for sharing your experience in such detail! We're thrilled to hear that your first purchase through TopCashback went smoothly and that you scored a great deal on a product you wanted to try. While Cash Back can take some time to process, we're happy to hear it's worth the wait. We also appreciate you highlighting the bonus value of gift card payouts — a great tip for other members! Thanks again for your trust and welcome to the TopCashback community!
Best wishes,
Erica
Just nice to get a little extra cash back on purchases. Only issue I have ran into is the refer your friends, I have never got the cash for the referral.
Hi Kiley,
Thank you so much for your wonderful review! We’re thrilled to know you’re enjoying the extra Cash Back. If you have yet to receive the Cash Back for the friend(s) you've referred, it could be due to the fact that their Cash Back threshold has not become payable yet. Once their Cash Back becomes payable, you'll see the bonus in your account. If you need assistance on monitoring that, please send me an email to uscustomercare@topcashback.com and I'd be happy to take a look!
Best wishes,
Erica
I love using the TopCashBack browser extension because it provides the highest savings when you book hotels on hotel platforms like Expedia and Agoda. Everyone who books hotels using the platforms should use the TopCashBack browser extension to save some serious money!
Having the Extension installed really was a game changer, I'm pretty sure I would have missed some cash back if it wasn't for it. I could tell the difference.
It's easy, no hassle, I like extra cash out, with visa options. I also enjoy the game which appears sometimes.
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Hi Wendy,
Thanks so much for your review! We're really happy to hear you're enjoying the high Cash Back rates — that's what we aim for. We also appreciate your honest feedback about the difficulty getting in at times. If you're struggling to login, we recommend regularly clearing your cookies & cache or trying a different browser. If you're still struggling, please reach out to us at contact@topcashback.com.
Best wishes,
Erica