From the business
Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
This summary is generated by AI, based on text from customer reviews
You have to wait for couple of months but the cash back is real..
TopCashback has been such an easy app to use. Most of the retailers I do online shopping for are listed, and I haven't had any trouble with the cash rewards being tracked.
Good communication from this app, I just cashed out over $80, so it works! Updates from them on your status, would recommend
It's a very big and beautiful fail. I must say this is very tremendous.
I've been using TopCashBack for a few years. I go through phases where I shop a lot and it's nice to get a little kickback. I also appreciate that they allow payout even for small amounts and if you choose a gift card, they give you a small bonus on top of it (like 2-5%). I'll say that their iPhone app makes my phone run hot and it's kinda slow, so I prefer to use them on a regular computer. Overall, I would recommend it.
Hi Dasi,
Thanks so much for being a loyal member over the years! We're glad you’re enjoying the Cash Back perks and gift card bonuses — every little bit adds up! We appreciate your feedback about the iPhone app and have shared it with our tech team. Happy to hear the desktop experience is working well for you. We hope you continue to save through TopCashback!
Best wishes,
Erica
I've used Top Cash Back for 10+ years. I tried several others, but no other site offers such a variety of stores, high cash back & fast, trustworthy experience. Great customer service, too.
It's easy, it's great, it's a no-brainer. Getting cash back on purchases! Adds up quickly and with fast payouts.
I've used a few cash back sites and still do but topcashback is the one I stop at first and use the most. Sometimes they have games and bonuses for extra cash back. It almost never tracks correctly for aliexpress though so I just quit bothering, I think it's the merchants fault though. Customer support usually takes a few days / week but they usually fix things. I recommend chrome with default security settings or you might have trouble having your check out tracked.
Super i like it a lot can spend the money to my favorite products
Love using top cash back. Have gotten a few gift cards already.
Had an issue with cash back to my account. Customer service was excellent and they fixed the issue promptly.
TopCashback is the best cashback website out there - the rates are usually the highest, payout always works flawlessly and they frequently have bonuses. My favorite feature actually is the gift card mall, you can get gift cards and earn cashback on them. The gift cards always work flawlessly and have no expiration date.
TopCashback feels like "flashy" and "mobile friendly" to me than some competitors but they always have great rates and the flexible payment options are pretty nice because they add a little bonus and have a good selection. My experience with the customer support has actually been pretty positive - at some point I opened a ticket for a transaction that was pretty valuable and they told me it would take *months* to get resolved with the merchant due to their long return window... but guess what, I got my cash back in the end!
This this was a great experience, thank you guys for helping me get my money back from ebay, thank you so muchwas a great experience
Easy to use, so why Not?!? Get paid to shop for stuff you're already purchasing. Thanks Top Cash Back
This rewards site has completely failed to deliver on its promises. Almost none of my recent transactions received the promised cashback – it's all smoke and mirrors. Every single cashback offer ended up being a false promise. To make things worse, their claims process is a nightmare. You're forced to submit a separate claim for each individual transaction, instead of being able to report all missing cashback from a specific time period. It's intentionally difficult, extremely limited, and clearly designed to discourage users from recovering what they're owed. I feel completely misled and disappointed. I would not recommend this site to anyone expecting transparency or reliability.
Hi Alex,
I'm really sorry to hear about your experience. We understand how frustrating it is when Cash Back doesn’t track as expected, and we know the claims process can feel cumbersome. While most transactions go through smoothly, issues can arise — and we’re here to help when they do.
Your feedback is valuable and we’re working to improve both tracking and the claims process. If you're open to it, I'd love to look into your account and help resolve this. Please reach out to me at uscustomercare@topcashback.com
Best regards,
Erica
Great simple to navigate. Positive experience first time using.
Hi Ashley,
Thanks for sharing your positive first experience—it's wonderful to hear the simplicity of our site worked well for you! We're always here to make each interaction even smoother, so don’t hesitate to reach out if you ever need any guidance or have questions in the future. If there's anything we can do to bump your experience to 5 stars, please let us know!
Best wishes,
Erica
Love this app to get money back for stuff I have to already buy!
The click from topcashback to the merchant was not registered by topcashback. This caused the purchase to be denied for cash back. Customer service was difficult to get a hold of, useless and did not want to help resolve the issue.
Hi there,
I'm sorry to hear you've had this experience. There could be a number of reasons that this happens. It is important to ensure you regularly clear your cookies & cache, turn off your ad-blockers, shop with as few tabs open as possible and don't click around while shopping. I'm sorry our customer service team was tough to get a hold of. We try our best to help our members as efficiently as possible. I'd love to be able to assist you further on this specific transaction. Please email me at uscustomercare@topcashback.com so I can take a look into your account.
Best wishes,
Erica
Redeeming was easy. There are so many options with additional reward.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cash Back Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Aisha,
Thanks for the kind review! You're right — some Cash Back can take a little time to process, depending on the retailer's policies, but we're glad to hear you’ve seen that it’s the real deal. We appreciate your patience and are so happy you’re earning with us. Thanks for being part of the TopCashback community!
Best wishes,
Erica