THEIR SUPPORT IS SABOTAGING THEIR OWN CLIENTS THAT THEY CHARGE from ~ $50 to $600! And not only that, you pay to be insulted and treated like $#*!! THEY LITERALLY TRY TO CAUSE THEIR CLIENTS LOSSES OF HUNDREDS OF THOUSANDS TO MILLIONS OF DOLLARS!

Florence Barber > IS INSTRUCTING CLIENTS (SELLERS) TO CONFIGURE THEIR CAMPAIGNS IN WAYS THAT WILL MAKE THEM LOSE ALL THEIR INVENTORY AND STOCK FROM SCAMMERS THAT WILL TAKE EVERYTHING THEY ADVERTISE WITH TOMSON. FOR FREE!

QUOTE FROM THE TICKET I REPLIED TO HER:

I now realize what you meant by:

"Please take note that a common error for brands is that they set the "buyer gets" field to a percentage. However, to be able to set a 100% free coupon, it should be set to "fixed price" and enter the cost of the product into the text box. Please see screenshot as reference: http://prntscr.com/gjbtt3

But you don't realize the insanity of doing that and the AMOUNT OF DESTRUCTION AND LOSSES that doing that would inflict upon your clients, the sellers.

You don't, do you?

I investigated and let me put it in clear perspective.

Doing what you suggested would make it impossible for the seller to RESTRICT the buyer to receive ONLY ONE PRODUCT FOR FREE. (you can no longer configure the "buyer benefit applies to a quantity of" box)

Buyers could and would most likely purchase 20-30 products FOR FREE or the whole god damn inventory.

Everything the seller has in stock would vanish and STOLEN because of your ill advice.

What you instructed to be doing is BORDERLINE TO SABOTAGE! And whoever follows your instructions will find their stock has been stolen directly as a consequence of following your BAD INSTRUCTIONS.

TOMOSON would then be liable to THEFT and SELLER LOSSES in the THOUSANDS TO MILLIONS OF DOLLARS!

If this is your official recommendation policy, I strongly urge you to bring this up with top management, because you're opening your company up for lawsuits and bankruptcy.

Either way, I would like to escalate this matter to your TOP MANAGEMENT, as this is a very serious and potential business destroying ill support advice. This should never happen. You are instructing your clients (like me) to lose everything and have their business destroyed."

SHE HAS TERMINATED MY ACCOUNT TO COVER UP HER $#*!-UP AND HOW BY PROVIDING SUCH DESTRUCTFUL SUPPORT INSTRUCTIONS, SHE HAS PUT THE ENTIRE TOMOSON COMPANY AT RISK OF BEING SUED AND BANKRUPCY BECAUSE SHE IS CAUSING LIABILITIES TO YOUR CLIENTS IN THE MILLIONS OF DOLLARS!

SHE HAS CAUSED LIABILITIES FOR YOUR CLIENTS TO LOSE ALL THEIR INVENTORY FOR NOTHING IN RETURN! BY FOLLOWING HER INSTRUCTIONS, A SINGLE INFLUENCER COULD WIPE OUT THE ENTIRE INVENTORY OF SAID PRODUCT, BY PURCHASING ALL INVENTORY FOR FREE ($0) - UNLIMITED QUANTITY OF THEM.

I URGE YOU TO FIRE HER AND REINSTATE MY ACCOUNT.

- - - STAY THE $#*! AWAY FROM THIS PIECE OF $#*! OF A COMPANY!
THEY WILL LITERALLY CAUSE YOU LOSE $50,000 - $100,000 + OF INVENTORY OVERNIGHT BECAUSE OF THEIR DESTRUCTFUL INSTRUCTIONS! - - -

IT WOULDN'T BE FAR FETCHED IF THEY'RE THE ONE WHO ACTUALLY STEAL YOUR INVENTORY AND RESELL IT, SCAMMING THEIR OWN CLIENTS!

Their support is also rude, insulting and treating their customers like $#*!.