TollFreeForwarding has a rating of 3.9 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TollFreeForwarding most frequently mention customer service, phone number, and support team. TollFreeForwarding ranks 1st among Call Forwarding sites.
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Thank you to tollfreeforwarding to providing an excellent service and professional, courteous customer service. You enable me to keep in touch with my loved ones who are the other side of the world. The call quality is always perfect and any enquiries or questions I have had, have been answered immediately, and exceptionally well by your well trained, polite staff! Sincerely thank you!
I filled out some information online and a very polite guy called me asking for payment information upfront for my now not "free" trial. Ridiculous. Don't believe it.
Thank you to tollfreeforwarding to providing an excellent service and professional, courteous customer service. You enable me to keep in touch with my loved ones who are the other side of the world. The call quality is always perfect and any enquiries or questions I have had, have been answered immediately, and exceptionally well by your well trained, polite staff! Sincerely thank you!
The online tool provides a lot of features that I like. However, I am in a trial period for 3 days, and my account has been suspended for 4 times. Now they told me that I have to submit a copy of your government issued ID (front and back) and a copy of the credit card (front and back). I am not very comfortable doing that.
We have used this site for many years now and have nothing but good things to say. The service is easy to use and manage, the lines are stable with excellent call quality, when issues do arise they are handled quickly and reliably. Our sales manager John Carter is very attentive to our needs and provides excellent support. The support team that I've worked with, in particular Jace and Roz, are very understanding and knowledgeable. Great company!
I selected TollFreeForwarding because I need a company that could port an existing line. I would like some features like not having to log into my account to listen to messages and having messages transcribed to my phone. Other than that the service fits my business needs.
Using the service to divert calls from US to UK. Excellent customer service so far, as well as really cost effective. The dashboard also makes it really easy to check calls and change options. Highly recommended.
I filled out some information online and a very polite guy called me asking for payment information upfront for my now not "free" trial. Ridiculous. Don't believe it.
TollFreeForwarding gave me the perfect solution. No need to pay 50 dollars or more monthly for a US cel line and still having a number people in the US can call me.
I tried to purchase a number from this company, but my account was placed on hold for "verification". I later received a call from a representative saying that my account is on hold because I violated 2 security protocols, but they refused to tell me what protocols I supposedly violated, even thought I did nothing but place a request online. I was told that I would need to prove my identity by emailing government ID and photos of the front and back of my credit card. Unheard of. Ridiculous. A complete scam.
Setup was a breeze... and I have never had any issues since I starting utilizing TollFreeForwarding. We intend on utilizing their services well into the future!
Their service is flawlessly performing as promised, and in a stable way. The browser config screens are very flexible. I got a beautiful number, and as it had been popular earlier on, I found a way through their config browser screens to set it up so that I could filter out the sellers habitually calling it and make it more mine.
I am very pleased with the site, especially the customer service! They really go out of their way to help you.
Call forwarding works as promised. Easy to use and set up. Clear sounds. Emails alerting you to voice mail is great. Customer service is very courteous and helpful.
I had to change the ivr messaging box for the Tollfreenumber and it was done by your team on an excellent way. Thank you so much!
Really, I don´t have a lot to add to my main line: just perfect. Forwarded calls run smooth, unnoticed, and in just several seconds, from country to country. I repeat: just perfect. Somewhere cheaper would be even better... :)
Outstanding Service. Great company, easy to make business with. Enabling multiple numbers for our new markets has never been so easy. Thanks.
TollFreeForwarding.com is not cheap - If you Google "800 number forwarding" the first entry you get is TollFreeForwarding.com. It's a good website - simple easy to use. Their phone based customer service was friendly, helpful (although definitely a call center in India). The only problem with these guys is the price. Their cheapest monthly rate for setup (free), an 800 number (actually 877,888 or 866), and 200 minutes of service was $20. And additional minutes were 7 cents each. Note: it was very difficult to figure out what they were charging on their website, so I had to call them.
I didn't do much shopping around, but I did check out Office Depot's program:
http://officedepot.telecomsvc.com/tollfree/index.asp
Although the Office Depot program is through a broker (http://accessline.com/) and their website is poorly designed, a call to their customer service dept revealed a much cheaper service. Their basic rate was $5 per month (no additional fees) for 100 minutes and additional minutes were 5 cents each. I had my 888 number up and working in 5 minutes. Now, I don't have any experience with their customer service in case something goes wrong. And supposedly I can upgrade my plan to include more minutes anytime but I haven't tried it yet. But on the surface, it certainly seems like tollfreeforwarding.com is not a good deal for 800 number forwarding.
I enjoy having a business number that is redirected to my phone or another employees phone if I don't wish to be disturbed
The system is very easy to use and that makes it simple and clean to operate.
I set up a free trial. 8 months later, never recieved an invoice but plenty of money taken out of my account for a service that I never used.
Their business model is
1. Hope people don't read the fine print.
2 hope people don't check their credit card statement.
Tip for consumers:
Don't
Had a great experience. Needed 4 international 800 nrs. Great service, set up in 2 days and great price. Works perfect.
My US number makes it possible for American callers to easily reach me wherever I am in the world.
My rep was knowledgeable and very personable.
I recommend this service whenever I can.
I'm happy that it helps to build my business and credibility.
A TollFreeForwarding.com virtual phone system delivers your calls to any phone in the world. Voicemail, Auto Attendant and more. Free Trials available!