• Tuckernuck

Tuckernuck

Overview

Tuckernuck has a rating of 3.93 stars from 1,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tuckernuck most frequently mention customer service, great quality, and return process. Tuckernuck ranks 28th among Women's Clothing sites.

  • Service
    169
  • Quality
    656

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.3%
Positive
3
Neutral
0
Negative
8
See all photos

What reviewers want you to know

Positive highlights

  • Thankfully the return process was very smooth and easy!
  • Easy online shopping experience, more details in the measurements for us taller girls would be great!

Critical highlights

  • Overall my experience with customer service from previous orders is negative.
How would you rate Tuckernuck?
Top Positive Review

“Outstanding site”

Katherine B.
3/6/24

Quality clothing, great styling for all ages, free shipping and returns, very fast shipping. I may be on the older side but at 73 you don't have to look old. I get compliments on everything I wear from Tuckernuck everywhere I go! My go to shopping site!

Top Critical Review

“Wrong dress was sent!”

Colleen M.
12/6/23

I ordered a cocktail dress from Tuckernuck for a work Christmas party. I paid for expedited delivery to be sure it arrived in time. It arrived in time, however, they managed to send me the wrong dress. A hideous dress arrived.I then spent 45 minutes on hold and my call was never answered. Someone finally answered me using the chat feature. Even this took almost an hour. Very disappointing and frustrating experience. It has yet to be resolved and you can be sure I will be reluctant to use this company again.

Reviews (1,790)

Rating

Timeframe

Other

Reviews that mention popular keywords

return process (43) customer service (242) shopping experience (28) return policy (18) quality clothing (21)
Thumbnail of user joyceh715
1 review
0 helpful votes
August 5th, 2022
Verified purchase

Fast shipping. Easy returns. Great customer service.

Quality
Thumbnail of user terril434
1 review
0 helpful votes
August 17th, 2022
Verified purchase

First purchases from Tuck, sizing was on point - I used the "model" stats to help guide me with sizing. One piece was more formal and one casual, very happy with both!

Reason I chose this business:

Referral from my daughter that is a customer

Reason I chose this product:

Price and social event

Quality
Thumbnail of user angelam2444
1 review
0 helpful votes
July 19th, 2022
Verified purchase

I love shopping at Tuckernuck. The quality is great and returns are easy.

Quality
Thumbnail of user heathers1941
1 review
0 helpful votes
September 23rd, 2022
Verified purchase

I Like the no nonsense style... almost Audrey Hepburn vibes. The simplistic nature of the design and color of dress make a statement all alone

Reason I chose this business:

Past purchases I... liked... styles that other stores don't carry.

Thumbnail of user kathleenw1480
1 review
0 helpful votes
September 26th, 2022
Verified purchase

I was a first-time Tuckernuck buyer and uncertain which size would fit me best -- so I bought both a M and an L. Both dresses arrived quickly, I was impressed with the fit and quality, and it couldn't have been easier (plus, free!) to return one of the dresses. Will definitely shop with Tuckernuck again.

Reason I chose this business:

Quality, style, variety.

Thumbnail of user jor206
1 review
0 helpful votes
August 13th, 2022
Verified purchase

It was very Very easy, from a click on Facebook to a new piece in my closet.

Reason I chose this business:

I liked the styles

Reason I chose this product:

They look like me

Quality
Thumbnail of user susanm4741
1 review
0 helpful votes
November 3rd, 2022
Verified purchase

I ordered two things. The cutest sweatshirt that I kept and love, and a white tee shirt which I returned. The whole process was so easy!

Reason I chose this business:

They have such cute clothes!

Thumbnail of user joanp699
1 review
0 helpful votes
December 19th, 2022
Verified purchase

I ordered a vest that needed a size change and the process could not have been simpler. I received the replacement quickly and I am very satisfied with the vest and the service. Thank you!

Reason I chose this business:

I liked the style of vests offered

Thumbnail of user colleenm802
1 review
2 helpful votes
December 6th, 2023

I ordered a cocktail dress from Tuckernuck for a work Christmas party. I paid for expedited delivery to be sure it arrived in time. It arrived in time, however, they managed to send me the wrong dress. A hideous dress arrived.I then spent 45 minutes on hold and my call was never answered. Someone finally answered me using the chat feature. Even this took almost an hour. Very disappointing and frustrating experience. It has yet to be resolved and you can be sure I will be reluctant to use this company again.

Service
Value
Shipping
Thumbnail of user kellip115
1 review
0 helpful votes
August 28th, 2022
Verified purchase

Easy to order and even needed to exchange because both dresses were too big.

Very helpful and accommodating.

Reason I chose this business:

Cute dresses.

Service
Quality
Thumbnail of user diannat62
1 review
0 helpful votes
October 24th, 2022
Verified purchase

Beautiful dress. Perfect for fall. I wore it to a bridal shower but great for work too! Great material, cute details

Reason I chose this business:

Has very cute dresses, expensive but great for certain occasions

Thumbnail of user ericp1353
1 review
0 helpful votes
August 27th, 2022
Verified purchase

The drinking glasses we purchased matched exactly to the ones we already had. Thanks

Quality
Thumbnail of user jillians135
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

I am new to Tuckernuck and have been thoroughly enjoying all of my purchases. I bought one dress- loved it so much- bought 4 other colors. Quality is impeccable. Delivery is prompt. Packaging is simple and classy. Love it all. Definitely recommend.

Reason I chose this business:

Love the clothing style

Reason I chose this product:

The fit seemed like something to that would fit nicely, colors are neutral, style can be worn to several events and all seasons. Great for special occasions as well.

Quality
Thumbnail of user courtneyl282
1 review
0 helpful votes
September 7th, 2022
Verified purchase

In the past 6 months or so, I've noticed the ship timing has increased drastically as items are coming from a further location. I purchased two dresses both of which were on sale and one was final sale - the quality is not what it used to be, these are 2 of 4 dresses I have purchased in the past 6 months that I have been extremely disappointed in the quality. The material being super thin and the sizing being all over the map. From here on out I will only be purchasing items from brands I know such as Dudley Stephens and Mother Denim as the quality has always been consistent from these brands (as opposed to my recent experience with the Tuckernuck brand and Pomander Place).

Reason I chose this business:

I always love the style/trends Tuckernuck has carried.

Reason I chose this product:

The dresses were stylish and the pictures made them all look really cute!

Quality
Thumbnail of user stephaniem3018
1 review
0 helpful votes
January 11th, 2023
Verified purchase

I have not received my order. I cannot review because my item is not here. It said it would be here 5-8 days after placing the order

Thumbnail of user elisabeths118
1 review
0 helpful votes
August 6th, 2022
Verified purchase

Lovely dress & beautiful earrings. A little pricey, but great quality!

Reason I chose this business:

Recommended by a friend.

Reason I chose this product:

Because I loved them & had been watching for a while.

Quality
Thumbnail of user jenniferp2455
1 review
0 helpful votes
September 30th, 2022
Verified purchase

Very satisfied with all of my purchases. All high quality clothing that fits well.

Reason I chose this business:

Interested in a different look and quality of clothing.

Thumbnail of user dawnm1340
1 review
0 helpful votes
August 14th, 2022
Verified purchase

Great product
Great service
Fast delivery
Highly recommend
Dawn Burns
Mandeville LA

Quality
Thumbnail of user debbies424
4 reviews
0 helpful votes
November 4th, 2022
Verified purchase

Good experience. I haven't sent anything back yet so I'm not sure about that process. Overall it's been good.

Reason I chose this business:

Cute clothes and easy to use website. Ads are also good and true to the real outfits.

Thumbnail of user lindaj1896
1 review
0 helpful votes
November 8th, 2022
Verified purchase

Beautiful clothing, well made and easy returns. Flattering for all shapes and sizes.

Reason I chose this business:

Different styles that you won’t find anywhere else.

Thumbnail of user rachelo331
1 review
0 helpful votes
November 18th, 2022
Verified purchase

I bought the dress for a tour of Morocco and all of the women on the trip wanted to know where I got the dress. Women on other tour groups stopped me to ask as well. I think I shared the website with 30 women - it was funny. The dress was perfect.

Thumbnail of user chrisl2001
1 review
0 helpful votes
October 28th, 2022
Verified purchase

My dress is stylish and perfect for winter. I had a glitch with delivery but the customer service rep was helpful and accommodating. Love Tuckernuck.

Reason I chose this business:

Because I like their clothing and vibe.

Thumbnail of user trishad29
2 reviews
0 helpful votes
October 16th, 2022
Verified purchase

Shipping is so quickly and the shopping experience is great but the return took very long. Only sped up once I made another purchase... interesting and just noted for future returns. Otherwise great site, love the styles and the fast shipping was really nice.

Reason I chose this business:

Style I wanted.

Thumbnail of user virginiar841
1 review
0 helpful votes
September 21st, 2022
Verified purchase

I returned my purchase on August 11 and today is August 22 and I have not received my refund

Reason I chose this business:

Like the styles

Reason I chose this product:

Liked the style

Quality
Thumbnail of user marleneo47
1 review
1 helpful vote
September 10th, 2022
Verified purchase

I bought a dress on sale, the Patchwork Stripe Hayes Shirt Dress. It was non-returnable. I bought the same size I have purchased in the past, but it was so small I could hardly button it. The sleeves are very tight and the dress is very short with no hem. I still paid over $100.00 for this dress and it was a total bust. Will never buy a nonreturnable item again.

Reason I chose this business:

I thought Tuckernuck made a quality product and I have been very happy in the past.

Reason I chose this product:

I liked the style and the uniqueness of this dress.

Quality

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From the business

Company Representative

Thumbnail of user annem1374
Anne M.
Typically does not respond to reviews

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