TN Nursery has a rating of 3.5 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great selection, and timely manner. TN Nursery ranks 2nd among Trees sites.
Plants arrived. I'm not crazy about how they are shipped. In a flimsy box, with no "handle with care" label or nothing but the plants looked nice, great root system on them. I hope they do well.
Horrible customer service! I ordered my plants on 3/12. On 3/14 I sent an email asking when I should expect to receive my order. The same day I was told the order would take 7-10 days to fulfill and then another 3-5 days to receive. On 3/22 I sent another email asking for the status and my email went unanswered. Today, 3/25,13 days later and another request for status, I have yet to here from the TN Nursery.
I am a new customer, and anxious to see about your packaging, speed of delivery, quality of product. Thank You. That was my message I sent before receiving the goods.
I did receive my order promptly, well packaged, and satisfied for sure with its contents! I did get them in the soil the next day before the rain that came through.
I do not feel I should reply with my satisfaction for "products/review" until the primrose roots have emerged from the soil and germinated. And have them go through the growing portion of their lives.
I was however very satisfied with the specimens (5), and I do anticipate that they will be absolutely beautiful and a complete success, making me a repeat customer. I am very anxious to have yellow primrose in my perineal garden!
Thank You
For your yellow primrose
First time ordering from here persimmon trees look great they even threw in a couple extra, can't wait to get them in ground.
Originally got 25 bridal wreath plants. Bare root. Needed 8 but for $99 got 25. Planted 2 per spot. Got and planted early fall. In spring... all lived and found they were not bridal wreath. After 12 months of back and forth. Got 8 replacements ( price changes) in late fall. Planted in spring. All are dead. Won't go back
Tip for consumers:
Shop somewhere else
Products used:
What was shipped second time. All died. Don't know if it was correct
Perfect for what I'm using it for! Thanks!
A friend recommended
I received my 4 ft. Peacon tress and a 4 ft. Pink spiria in great condition. It was exactly what I ordered. Here is a video I would like to share with you. I would recommend TN Nursery to all my friends & family
Everything was as promised and delivered promptly. Thank you! Another order is on its way!
You had what I wanted at a fair price.
I purchased several items, mostly ferns, and they were all pretty good plants. The one exception was the Turks Cap Lilies, there were several nice bulbs but the majority of them were just little broken pieces of bulbs that won't amount to anything this year.
Great products and great prices
It would have been nice to know how large these plants got so I could better plan. Also, I need to know when they will ship
Very good. I hope the shipment is good as well. Following up. The product was delivered in excellent shape and in a timely manner.
So far very easy process. Hope the trees are perfect like the ordering process.
Looked online
Horrible customer service! I ordered my plants on 3/12. On 3/14 I sent an email asking when I should expect to receive my order. The same day I was told the order would take 7-10 days to fulfill and then another 3-5 days to receive.
On 3/22 I sent another email asking for the status and my email went unanswered. Today, 3/25,13 days later and another request for status, I have yet to here from the TN Nursery.
Products used:
Plants
Great selection of products. Smooth order, shipping and packaging were excellent
Great reviews
Did my research on the web and all good reviews
I ordered 50 bare root trees, they arrived dry and loose in cardboard box with nothing around them. They failed to break dormancy. Company refused to refund or replace.
C+ at best. Communication could be better; however, TN nursery did respond to a customer service email.
They responded to my inquiry then the plants showed up at my house.
Online search
Wanted forsythia.
Online search
Very easy purchase! I can't wait to watch this tree grow! I had to take down 3 large trees a few years ago and I am replacing them one by one.
This is my second purchase of an American Elm tree. The first one is about 4 years old and is very happy in my yard. Thank you.
I bought 48 trees and various other plants that say 4 feet tall to 1 for tall the box came 10 inches wide and 30 inches tall they are seedlings with NO dirt just wet roots it will take 5 years to become 4 feet tall this is a bate and switch quick kit outfit they st NO refunds look at other reviews its SCAM
Tip for consumers:
Ripped off
Products used:
NONE
I think there was some leakage from the packaging. The underside of the shipping box was soaking wet and the seedlings could have fallen out (thankfully they didn't).
Need large numbers of inexpensive seedlings to try to future proof dying oak maple woodlands
Great deal for the trees I purchased, might be bare root, but they seem to have taken to the ground well, came quickly after they were prepared and came healthy
Couldn't find a deal close to for two trees
Guessing the reason is why they were buy one get one free…'Free' one was not the best. I hope it grows :(
Online shopping
Received my trees in well package as they are dormant I planted the 2 wood sticks in well drained area and I am hoping now they will be revived 😄
Heard a lot about how great your trees are and I am very excited to be part of your nursery also heard you guys send extra planta as presents for being a 1st time customers so thank you in advance 💐
All information was addressed and product was shipped very well.
Good so far! 🤞 We'll see how they grow. They have already started growing.
This company does not respond to emails to customer service and they have no phone number to solve order problems. I was charged for a duplicate order and to top if off they only sent me half of what they charged me for. It has been a nightmare dealing with this irresponsible company. They just ignore attempts to solve the problem. DO NOT ORDER FROM THESE PEOPLE
Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...
Hi Stephen, we are sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Please contact our customer support team at customerservice@tennesseewholesalenursery.com. We would appreciate any additional feedback you could provide. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around.