Tmitesting

Paid about £100 for a comprehensive allergy and intolerance blood test. Results that came back were at odds with reality. I've got a few known allergies, always experienced and previously tested elsewhere as positive, that came back as negative on their test, rendering their other results totally unreliable. Worse, the results indicated I had severe intolerances for a number of foods that I eat all the time with not the slightest problem.

When I wrote to them to request a refund, they told me that a) my previous "alleged" allergy tests could not be verified by them (whatever) and b) not all food intolerance produce symptoms. This latter claim is pure nonsense. The very definition of a food intolerance, according to the NHS, is: "A food intolerance is difficulty digesting certain foods and having an unpleasant physical reaction to them. It causes symptoms, such as bloating and tummy pain, which usually happen a few hours after eating the food." So, it causes symptoms. That's what "intolerance" is all about.

I pointed out that their claim was incorrect and repeated my request for a refund. They just ignored it and have not responded.