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Timberland Shoes

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Overview

Timberland Shoes has a rating of 1.76 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Timberland Shoes most frequently mention customer service problems. Timberland Shoes ranks 6th among Hiking sites.

  • Service
    17
  • Value
    19
  • Shipping
    6
  • Returns
    12
  • Quality
    16
Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
– 1
Negative
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is my third pair of Timberland boots over the years Adhesive they are using now is crap.
  • Absolutely terrible customer service at Oxford Westgate.
How would you rate Timberland Shoes?
Top Positive Review

“Enjoy a Winter Hike!”

Nick B.
1/22/24

I've got a pair of Timberland Boots (Grey with orange trim n inside) last winter. Trust me with the latest polar vortex and snow, these puppies not only are comfortable, but they keep my feet warm and dry on long hikes. Sure, they may cost a lil more but its worth it. Keep on hiking!

Top Critical Review

“Product falls apart.”

Bill C.
1/20/24

Sole came unglued on first 6 mile hike. This is my third pair of Timberland boots over the years Adhesive they are using now is crap.

Reviews (71)

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Reviews that mention popular keywords

timberland boots (9) customer service (17)
Thumbnail of user andrewc59
Andrew C.
1 review
1 helpful vote
“I get all my hiking boots from Timberland!”
July 31st, 2013

I get all my hiking boots from Timberland! I know they're not always the most stylish, but my boots last a long time and are really waterproof and comfortable which is all I really care about. Excellent for camping or any outdoor activity.

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Helpful  (1)
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6 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Shop Timberland boots, shoes, clothing & accessories at our official US online store today.

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