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Ticketmaster has a rating of 1.7 stars from 579 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ticketmaster most frequently mention customer service, credit card, and purchase tickets problems. Ticketmaster ranks 361st among Tickets sites.
No positive highlights yet
Another great experience purchasing tickets through Ticketmaster for recent Bryan Adams concert. Charges are high everywhere. So I'm speaking just from my experiences.
I purchased tickets through their website. Concert was cancelled and Inwas notified by then nothing needed to be done. When I called to ask about refund that is where the 'fun' began. They told me i had to contact the person who transferred the tickets to me? HUH? I just followed through with what one of their chat line agents old me to do. Now seems 3rd party sold me the tickets. There was no indication of this when purchasing or trying to download to my phone. My credit card company cannot even verify who has charged me $185 US funds. Fraud fraud fraud!
The Indigo Girls were great as always, playing the old favorites as well as newer songs. The seating or lack of seating should have been clearer at point of purchase. It was unclear that it was standing only. Two and a half hours is too long for me; a manager took pity on us and allowed us into handicapped seating but then it was pretty impossible to see the stage. Wouldnt have paid so much for a ticket if I had known it would be standing only.
Fast and easy to purchase tickets so satisfying they send me emails of my tickets and payment proof of everything
Tip for consumers:
Fast and easy
Beverages are too expensive really could be more economically priced. Parking lots dangerous with large stones. Walkways, steps blocked with patrons, dark, trouble exciting lawn. People sitting in front of chain, where I thought that it wasn't allowed!.
Really good site IF nothing goes wrong. Otherwise a nightmare to deal with. No custoner service AT ALL.
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For the LOVE of LIVE ENTERTAINMENT... At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events. Be there. It's better live!
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