Three Bird Nest has a rating of 2.98 stars from 869 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Three Bird Nest most frequently mention store credit, poor quality, and return shipping problems. Three Bird Nest ranks 43rd among Women's Clothing sites.
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Love the layout of the site and the search options. But on my phone the Login or Account link was missing, so customer service had to send me the link. Also, when I saved items in the shopping bag and logged onto another device it couldn't find my items so I had to re-enter them all again.
I was sent a top that was COMPLETELY different than what I ordered. It was $60. After a lot of hassle, I was credited for the top. I had to send pictures of the fabric content and the top. The top they sent me wasn't the same colors or the same fabric content! It was supposed to be 100% cotton pastel corals. It was 100% rayon in the ugliest combination of blues and greens and reds. They would not credit me for shipping because I ordered a $9 tank top too. This company is truly not aware of what you're ordering. It probably comes from China and is not checked by anyone, clearly. The first picture is the top I ordered. The second picture is the top I got.
I was sent a top that was COMPLETELY different than what I ordered. It was $60. After a lot of hassle, I was credited for the top. I had to send pictures of the fabric content and the top. The top they sent me wasn't the same colors or the same fabric content! It was supposed to be 100% cotton pastel corals. It was 100% rayon in the ugliest combination of blues and greens and reds. They would not credit me for shipping because I ordered a $9 tank top too. This company is truly not aware of what you're ordering. It probably comes from China and is not checked by anyone, clearly. The first picture is the top I ordered. The second picture is the top I got.
Tip for consumers:
This was not my first order. I wasn't happy with my last order, but this top really spoke to me; my colors, my fabric, my style... so I took a chance and ordered it. It was $60. It was JUNK!
Products used:
apparel
The experience was very easy and professional. I will definitely be a repeat customer.
I saw something I liked.
I ordered a sweater in October. I live in Los Angeles and it's only been cool enough recently to wear it. The sleeve has completely unraveled and your customer service told me I only had 3 days to get a return and was out of luck. Very disappointing. The sweater is unwearable.
When I had an issue with the shipment of my clothing order, Three Bird Nest was quick to respond. They made the whole reorder and replacement process so easy, and when one of my items was sold out after lost in shipping, they were kind enough to make some suggestions and help me find great alternatives. The staff was so sweet and kind, and to top it off, all the clothes I've ever bought from them have looked great. Would recommend to anyone
Products used:
Tops, dresses, jumpsuits
The fabric is scratchy and see through thin and not comfortable at all. Save your money!
I was unable to speak with anyone
I like the styles
Love the dress! It was my first time buying and I'll definitely be back
I've been searching for a pair of jeans like this for a long time. They are so stretchy and comfy. I was in-between sizes so I ordered a size up, but had to send them back for a smaller size. Customer service was great! If your between sizes I'd choose the smaller size as they are really stretchy!
Customer service was very helpful and quick to assist me.
Clothing is lovely... i have bought several items and the service staff on the chat were really helpful. I did however get advised to get a small bralette and its ridiculously small and I am desperate to exchange it but I think i'm going to end up paying a whole heck more money to ship it back to California and then pay an exchange again for it to be replaced and sent back to me in Canada. I wish it was easier for Canadians to shop at Three Bird
responsive and lovely
Love the styles
* Three Bird Nest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I had no idea this was their policy. I feel it should have been somewhere you would see it before checkout instead of being so sneaky. I am really disappointed.
Purchased an e gift card online with a 10% discount! Was easy and fast!
It was a gift for a friend who loves your clothes!
I was so excited about my purchases but they took a really long time to arrive. When they did the duty charges were $60! For two items already purchased in USD I had to send them back and did not pay the duty fees. Better shipping to Canada is a must!
Fun clothes.
* Three Bird Nest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The black Wren is sooo pretty but I received my first order with unfinished seams and a small rip. I emailed customer service and they were super amazing, sent me a replacement. However, the replacement is exactly the same. They have offered to replace the second defective black Wren or give me a full refund, so you can definitely feel comfortable to buy your clothing from this company. They want their customers to be happy and taken care of.
The black Wren is sooo pretty, but I received my first order with unfinished seams and a small rip. I emailed customer service and they were super amazing, sent me a replacement. However, the replacement is exactly the same. They have offered to replace the second defective black Wren or give me a full refund, so you can definitely feel comfortable to buy your clothing from this company. They want their customers to be happy and taken care of. ❤️
More true plus sizes would be nice. At least up to size 18. :(
I bought the perfect outfit and love it! I received it very quickly and it actually looks just like online! A bit more expensive than I usually spend, but your clothing is so unique it's worth it!
I sent an email the day i received the sweater, explaining the issue and still have not received an answer. I've been very busy so I just haven't spent the time to contact you again. I have wanted to purchase a few more items, but since I'm having an issue hearing from you, I'm concerned that if the sweater does unravel, will I be stuck with a great sweater I can't wear?!
This is what I said in my email to you:
I do love your clothing, however, they are a bit more expensive than others, which is fine as long as the quality is good, which, for the most part is true. My issue is with the sweater is that it had a few flaws on the front with loose places, that I'm hoping won't begin to unravel as I wear it. I hand washed it inside out and laid it out to dry. Some of the "holes" did shrink, however there are a couple more that I'm concerned will begin to get bigger or unravel as I wear it. I didn't know if I just received one with issues (it happens). It may be just fine, I just wonder if it does unravel etc..will I be able to exchange it? I do have pictures I can send. Is there a different email that concerns clothing issues? I don't ever complain, but I really love this sweater and it would actually hurt if I couldn't wear it!!
You know my style! I don't buy much online, but when I saw your ad on Facebook with the smiling face sweater and striped pants, I had to have that outfit! A bit more expensive than I usually spend, but quality and the uniqueness of your clothing is worth the extra.
I've placed a few orders now with this company and I've loved every single item. I keep checking in for restocks on quite a few things they have sold out of! Lol.
Because of the amazing mix of style, comfort and gorgeous prints/colors!
I ordered from this store for the first time after debating for a long time. I received my order within a week of it being shipped and I love all the items I got. I got 3 bralettes and they fit nicely and are very beautiful. I was worried because of the other reviews which I read after I placed the order and paid. This is my first online order ever and I can't wait to order more from here! I'm in love!
Extremely fast service/shipping, just the garment was wet inside the package. Not sure how that even happened. The clear packaging inside of the envelope was wet/moist and therefore the garment stunk horribly. I had to air it out.
I liked the garment I chose.
Everything was delivered in a timely manner, and the overalls are adorable! Thank you
The overalls
The quality of the clothing is very poor. So disappointed.
Not helpful
I purchased several items that unfortunately needed to be returned due to quality issues. While the clothes are super cute they are not made well at all. Oversized, not like the pictures etc. THIS company only gave me a partial refund which I am disputing through Afterpay. If a consumer purchases your product & they return it then they should get a FULL REFUND! Watch out for this company. They take your money & no return it
Always have a good experience with three bird nest! Cute stuff and good quality!
I like their clothes!
Hi there
I love the romper but thought it would come as shown with the lace underneath :(
The style of this dress is cut wide but ended up fitting nicely on a larger frame, 5'1" young teenager. I originally bought it for someone else who was the same height but smaller and under 100 lbs. And at the time, I sent the seller a request for a refund, which they said they would honor even though it was a final sale item. But after some consideration, I decided to keep the dress because it ended up fitting someone else I hadn't thought of at the beginning.
My correspondence with the seller was through email, and it was prompt and fair.
I chose this seller because the prices were low and the styles simple.
Truly a great experience. Order arrived very quickly. The quality of the clothes is superb and I rotate these pieces into my wardrobe regularly.
I think I just saw an ad for TBN, as I've never heard of you before. I definitely plan on ordering more things from here!
I ordered 5 articles, 2 jumpers and 3 crops. 2 out of 5 came ripped. One crop top is ripped in the back and one jumpsuit had a huge 3-4" rip on the leg. I've since sewn the jumpsuit as I was excited to wear it. Other than the products arriving with defects, I like the items. I'd like to try more of their clothes but the low quality in this regard makes me unhappy.
Tip for consumers:
I would order from here again based off of the cute styles regardless of receiving 2/5 items ripped.
Products used:
Jumpsuits and crop tops
Nice clothes. Just takes a little long to ship to Canada, but understandable.
Liked the dress
Shop our online boutique of cute clothing & bohemian styles. Three Bird Nest sells Women's Boho Clothing & accessories at affordable prices. Cutest outfits too!
Hi there Sinead. The Perfect Harem Jumpsuit is seen paired with the Crochet High Neck Bralette on our site on its product page. I have attached a photo so that you could see how the two items are separate. If you would like to purchase the bralette you can do so by going here: https://www.threebirdnest.com/products/crochet-high-neck-bralette-blush. They come in all kinds of colors and are a great addition to any women's wardrobe. Thank you for choosing 3BN. Let me know if you have any questions, I am here to help!
Have a wonderful night!