This may be a great site to purchase clothing but it is the worst for consignment. Because I now know how badly they are ripping people off in the back end I will never purchase something from them.
Awful experience! I ordered 3 pair of shoes, two did not fit, one was defective. I returned them the next day and was charged $2 each as a "restocking fee". I never got a refund so I checked the site. I was issued a store credit, not a refund. When I contacted support, after MUCH searching and run around to do so, I was told "I see that your return was refunded as thredUP credits because whoever created the return, selected thredUP credits as the preferred refund method." So, they decided but they will do me the "FAVOR" of an exception, however, I have to wait for an email from them to proceed since they are saying that I chose a refund, even though they just said that they did... This has been over a week ago so I went through the process of contacting them again and was told that I had to keep waiting to hear from them. Oh, and I wont be refunded for shipping, that will be deducted, so its cost me around $15 to try on some shoes, one defective pair. Im sure they will be relisting the defective pair as well so as to sell to another sucker, assuming I ever do get the email.
UPDATE: I mailed them back on the 9th. Its now the 18th and they say they have not received them. They are VERY rude and dismissive when you try to ask about anything.
Sold some clothing, they profit off of your items, you get Little to nothing the clothing that I sold were name brand also in a1 shape True Religion, Ralph Lauren!
First time shopping this site. I was looking for specific (no longer available) brand, and there it was. Very easy to shop and buy.
Had item in my cart went to pay this morning and it's no longer there. Was in cart for 10 hours. I am so angry and no way to contact them. This is bs
My review is twofold.
As for selling to ThreadUp - DON'T DO IT! I sold a boxful of Torrid and Lane Bryant tops, jeans, boots to them, approximately 20 pieces, and received $8.36. Pitiful and disgusting.
As for buying, if you stick to the clearance items, you can get some really great deals. I recently spent my $8.36 credit and got a pair of Lane Bryant capris, Lane Bryant dress pant and Torrid dress pant and spent an additional $31.01, including shipping.
This has become one of my favorite go to places to shop. Very nice items with very nice prices. I have bought everything from jewelry and shoes to purses and clothes.
The only thing I have noticed is that often times, the prices they charge for, lets say a Coach bag or Kenneth Cole shoe, I can get them for practically for the same price new, when these companies send me their sales ads.
Great company. Honest and very functional. I would ( and have) recommend it! Buying is a pleasure, selling is a luxury. They are worth trying! I buy items (some with tags) from this site for lovely gifts even!
I have nothing but good things to say about them. Have bought several things from them and all great quality and super great prices. Quick delivery. Sweet packaging. Easy to navigate app. I just wish they had more nike shoes, I'd probably buy them out!
Its a risk you take. 3 of 6 items in my recent order said 'you might think this new' hahaha! Obviosly HOLES, BROKEN BUCKLE, MOTH THINNING SPOTS... not ordering again. Complicated return, some like my MOTH eaten not eligible for return. EBay has more consumer protection against lying sellers!
Im into vintage fashion and for some reason only here I can find piece which I can combine with original vintage clothing so that one couldn't tell it's modern piece. THX
Great quality clothing and selection with unbeatable prices! I now use live chat with instant answers to questions!
I bought a few times and they are great about returns. The items I receive are like new condition. Glad a friend turned me on to this website.
I just love shopping here! Great quality for a fraction of the cost Highly recommended
Overview
Threadup has a rating of 2.6 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Threadup ranks 5th among Knitting sites.
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- Lexington, AL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members