Thoughts to Paper has a rating of 4.2 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thoughts to Paper most frequently mention provisional patent, great job, and customer service. Thoughts to Paper ranks 7th among Legal Services sites.
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Phone calls and texts did not work. There was an extreme lack of communication until I typed a review. After that, I received contact within 2 hours. They apologized for their lateness and quickly got my paperwork and marketing packages sent out. Thanks to Howard Chow and Jaeyoung Chon for their efforts.
Everything started very well and i was pleased. I paid for each service they offered to me even the fast trac system for additional fees that was approved by the us patent office so i wouldn't have to wait 12 months. Patent examiner rejected my utility patent why offer that service if your going to automatically get rejected. That was a waste money. So i paid additional fees to appeal the patent that almost 2 months i havent heard back from Howard or jay. I have sent emails with no response. I tried to look up the patent pending application on the us patent website and it doesn't exist or even give a patent pending status. It has cost me everything i have to trust this firm i live low income and i am disabled since birth so gathering funds was very difficult. I guess we will wait and see. It's hard to trust people from another state.
Phone calls and texts did not work. There was an extreme lack of communication until I typed a review. After that, I received contact within 2 hours. They apologized for their lateness and quickly got my paperwork and marketing packages sent out. Thanks to Howard Chow and Jaeyoung Chon for their efforts.
This is a really good company for three reasons... 1. Very consistent with customer service 2. Very supportive and working with the client 3. They are dependable when it comes to giving Customer an honest feedback
Couldn't be happier! Ryan and the whole group were easy to work with and very understanding. Made my first experience easy
The language of the USPO is unique and needs some 2 way interpretation so the inventor's ideas are clearly expressed in the language of the USPO. The ideas expressed by the inventor should conform to the interpretation of the PO examiner. Keeping order and understanding between the 2 is the T. To P job. I hope my idea's as expressed are acceptable at the USPO.
I'm very happy working with Thoughts to paper and Jay Chiao, our representative. He is so fast in responding emails and highly professional.
I was very hesitant to submit my first patent. Thoughts to Paper made it very easy and got me to the finish line!
Worked with Ryan, Kamal, and Tim. Ryan was very informative from the start with any and all questions I had (I had several). Tim and Kamal produced a great professional drafted patent writings.
The groupat thought to paper communication to client is great. Jay is particularly a great problem solver.if a client has trouble, he stept in to resolve it and find workable solution. The thought to paper group are optimistic and determined to work hard until the job is done.
I will recommend thought to paper highly to others. Alex C.
Thoughts to Paper helped me file two provisional patents and we are now in the process of filing the utility patents for the inventions. We will see how it goes but so far so good and better service and pricing than the last time I filed a patent application a few years back with another service.
We do not have a large company but we do have a couple people who can create the idea and get the basics written up. TTP handles the rest at a very reasonable price.
I had a new technology, that was cutting edge and very detailed, they worked w me on understanding the technology ins and outs, and got on phone w me, which i really appreciated, they want you to succeed.
Thanks
Daniel d
Thoughts to Paper did a great job. With minimal effort, they were able to translate my idea into a patentable language.
It started kind of sloppy, but once I was understood. The experience was great. I was able to get what I was seeking, and additional information
Sam, thanks for the feedback and I'm glad we got you what you needed at the end. If at anytime you need additional information or clarification, give us a call. If one person cannot get you your answer, it can be escalated and the right person with the answer will get back to you. Good luck moving forward!
Patent applications, patent searches, business plans, and other consulting services for individual and small business inventors and startups.
Gary, I apologize for getting work done slower than anticipated. We've had a lot of inventors coming to us recently with the start of the new year and we never want to sacrifice quality so our production times are slower than usual. Please know that it is because we want to do good work, as opposed to fast work. I would rather get it done right and a bit slower, than to do sloppy work, I hope you can appreciate that.
Note that we always pick up the phone 10AM-7PM Eastern, Monday-Friday. If you are unable to reach someone in particular at a specific moment, please call in 240-523-4321 and press 0 to speak to a live person. We'll make sure we get you taken care of eventually.
I've look at your file and will have someone reach out to you today to make sure everything is on track.