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ThingsRemembered has a rating of 2.2 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ThingsRemembered most frequently mention customer service, next day, and snow globe problems. ThingsRemembered ranks 54th among Personalized Gifts sites.
No positive highlights yet
I ordered a silver engraved money box to arrive in 2 days. It arrived promptly but was not happy with the engraving. I contacted them and sent a photo and they replaced it and it arrived 2 days later and looked great this time. Awesome customer service. Mistakes happen, so glad they were willing to correct it. Will shop here again.
This is not the same company as the original Things Remembered; they just bought the name, which I wasn't aware of. I ordered an engraved silver ornament for my 8th grandchild. The object was not even close to the other 7. Cheap thin silver looking metal, probably aluminum, tiny print, and almost $13.00 to ship! The first photo shows Sully's (born after Christmas, so I had to back date it) and Brody's, which is what I was expecting. I sent an email with these photos, but never received a response. So I made the phone call. They are now refunding me 20%, but this doesn't really make it right for the last child.
I purchased 2 iridescent engraved wine glasses for my best friend for Xmas. The glasses came in bubble wrap, which is great but what happened to them coming in gift boxes. Am I to put them in a gift bag so they can break. Does not look right to give it still bubble wrapped. Unattractive.
I purchased a bride wine glass for a coworker for her wedding, I paid extra for gift wrapping and it was not gift wrapped. I even wrote a message and did not receive that either. Disappointed. The wine glass itself and engraving is nice though.
I think thingsremembered something very expensive, I like creative things. But the price is more expensive than akisonshop, I think akisonshop cheap quality or buy before the same, but akisonshop.com mailing a long time. They need 7-15 days to reach the United States.
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