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The Whiz Cells has a rating of 4.3 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service. The Whiz Cells ranks 34th among Sell Cell Phone sites.
Proactively asks for customer feedback
This company responds to reviews on average within 15 days
1,408 reviews
No critical highlights yet
Very easy and pleasant to work with. Met my expectations and beyond. No postage necessary to send your device. They let you know step by step the whole way and they get the payment to you very quickly one your device is inspected. By far easier and better to deal with than there competitors. Hands down. Will definitely be using The Whiz again in the near future!
There needs to be more choices on the type of phone we are wanting to sell. At first I was going to receive $140 for what I thought was a iPhone 13 plus but it only gave the option of broken screen and it didn't have a broken screen. The screen was loose and didn't power on but yet there was no choice to choose that. So I sent the phone anyway. When I got the email it only offered me $20 for my iPhone 11 plus with no cracks. The screen was loose and didn't power on which i mentioned that. Since it didn't power on there was no way of me know what type of phone it was.
Very easy and pleasant to work with. Met my expectations and beyond. No postage necessary to send your device. They let you know step by step the whole way and they get the payment to you very quickly one your device is inspected. By far easier and better to deal with than there competitors. Hands down. Will definitely be using The Whiz again in the near future!
Better. Friendly and informative staff! They do what they say there going to do!
There needs to be more choices on the type of phone we are wanting to sell. At first I was going to receive $140 for what I thought was a iPhone 13 plus but it only gave the option of broken screen and it didn't have a broken screen. The screen was loose and didn't power on but yet there was no choice to choose that. So I sent the phone anyway. When I got the email it only offered me $20 for my iPhone 11 plus with no cracks. The screen was loose and didn't power on which i mentioned that. Since it didn't power on there was no way of me know what type of phone it was.
Only place that buys cell phones that I know of.
Thank you for the review. Our website clearly states that to qualify for Cracked Glass price, everything but the glass must be in Good condition. Anything else is considered Broken condition.
This is cool. More people need to know about this.
I've used this company 5 or 6 times now I think. Never any issues with payment or disputing of condition, etc. if there is any sort of delay they've contacted me right away to let me know what it is, why it happened, and when I can expect follow up.
Great company as far as I'm concerned
I usually sell devices that still have payment plans associated with them. I do continue to pay on them I just use the funds for new devices.
They have always been great for that.
Thank you for the positive review. We appreciate your business in the past & look forward to working with you once more in the future.
Fast and Easy. No Hassle. Quick response via email. Very Satisfied. Will recommend to friends and family.
Offered best return on my phone. First time using Whiz Cells and will use your service again.
Did my research online before I decided to sell my used phone to Whiz Cell. Mainly because their offered price is better than most other similar services. After placing my order, I received their prepaid return package in a week. I received their confirmation with 24 hours after they received and inspected my phone. In 4 days I received a check in the mail ( my preferred method of payment). Since this was my first time using their service, I had my initial concerns. But the whole process proves they are professional and legit.
Fair and better quoted price.
Thank you for the positive review, Roger. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
The communication was awesome. The customer service is great. I would highly recommend them.
To sell my cell phone
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
The company has been extremely efficient with previous orders as well as correcting any mishaps along the way. I wouldn't want to do business with anyone else!
Consistency and responsiveness
Thank you for the positive review. We look forward to working with you again.
The Whiz gave accurate cell phone buy price and did not low balls me after receiving the phone. Got my Amazon gift card via e-mail same day and was able to buy stuff on Amazon.
Pays the most and no low balls after shipping them my phone. Plus they provide free shipping lable to their warehouse.
Whiz Cell made the transaction quick and easy and the cash for my phone was probably better than anyone else.
They offered the most for my phone.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I received prompt email responses to questions I had. They were extremely helpful. They paid me exactly what they had quoted me on the same day they received the phone. It was super easy and I am very satisfied. I had read some of the negative reviews that were recently posted, which made me sceptical, and they superseded my expectations. I would highly recommend them!
I chose The Whiz Cells because they were transparent on their website, they were responsive on their online reviews, they responded to my email right away, and they were very helpful.
Process was fast and efficient and go the amount they said I would get
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I did not get paid until I reached out to them. I had to send them an email askesing about my payment.
Google.com said it was good.
We apologized for that delay. We have a new trainee that didn't quite understand our system yet. We paid you immediately as soon as we realized the mistake. We hope that you'll consider us again in the future as our payments are normally paid the same day the orders are received even though our website states that we pay within 24 hours. We appreciate your business & hope to serve you again!
The Whiz Cells cell phone sale process could not have been any easier. My phone arrived in their hands within a couple of days, was evaluated immediately and they paid what they promised and in the same day.
Best Price Offered
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
It was an easy and pleasurable experience, as long as you describe the phone for what you have you get your money. No problems. The payment was literally sent within less than a day that it was delivered
Good Prices, and simplicity
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I had a very good sale experience selling my older iPhone. The price was fair, shipping easy, and got my payment within a day of delivery.
Fair price and good prior reviews.
This was my 2nd experience with Whizz Cells. This time I chose to use my own packaging and receive a pre-paid shipping label. Just as my first experience was amazing, so was the second. I received an email shortly after placing my order providing the shipping label and then on queue I received another email giving me the opportunity to present any questions or issues I might have. I used PayPal for both of my orders and everything went according to their advertised process. I made sure the packaging was proper, charged the devices to 100% just like their process outlined. I am a satisfied long term customer now and will work with Whiz Cells for all of my electronic device needs. Thank you for "Doing exactly what you advertise"!
I took a chance after looking at other companies that offered similar services. I am glad I chose Whiz Cells.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I placed my sale per the online instructions. I received the shipping bag a few days later via USPS. I shipped it back in the provided bag and received my payment via PayPal. They even reached out to me to provide me with faster alternatives for shipping. Overall a great experience and I will definitely sell more devices to them! Nicely done!
Found their site using Google search and figured I would give it a shot.
Sold my Galaxy Z flip 5 for a decent price for the holidays. Simple and easy, fast shipping and super fast payouts. Customer service was also great.
They paid the most for my phone.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
It was fast and easy. Very efficient. Got my money fast.
Saw it online.
I received the proper compensation for the sale of my smartphone thank you
It was an easy way to sell my smartphone
The process was so simple...answer a few questions and then ship the phone. Literally got a response in 2 days. There was an update in price but fair and the payment to PayPal was instant.
After following reviews online, this to me looked like the fastest turn around times and ease of experience...no hassles.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
They made the whole process quick and easy. Fast turnaround time
I’m regretting that decision
Gain trust and grow your business with customer reviews.
Thank you for the positive review. We look forward to serving you in the future.