Do not buy anything from this site or any of their other related sites. I was conned out of £4995 for a hot tub which has never arrived, I doubt if it was ever ordered let alone shipped. Order placed in March 2010 now mid October a little over their 8 week delivery promise!
We are so angry with this company. Ordered a hot tub jan 2010 and was told it would be 10/12 weeks gave them a cheque for £6, 395.We thought it was a little strange as the cheque was banked the next day. They constantly keep giving us bull$#*!. Now taking them to court.
We are just ordinary people who have worked hard all our lives for a happy retirement.
May of this year we purchased a hot tub from the above.
We do not have holidays so spent £5500, our savings.
I rang this company weekly but all I got was excuses, no tub.
I have found out today that they have filed for bankruptcy.
The Trade and Standers knew about this company in 2009!
Why did they still let these vermin carry on robbing people.
I type this email in tears there must be more to be done.
Please help to protect us and future people.
Marguerita Hall
This company took our money a year ago and have not delivered a hot tub, or given us our money back.
They basically are set up to make you cancel the order and then they keep 1/3 of the money you paid as a cancellation fee. I know of at least another 40 people in the same position as me. Trading Standards are on to them -but soemone has to stop these guys selling to anyone else Its A DISGRACE!
STAY AWAY... they will try and steal your money they have no intention of supplying you with anything, they keep your money until you get sick of waiting for non-existant hot tub, then when you request money back offer you 2/3 and refer you back to contract you signed, which by the way is not legal... so if you have placed an order start demanding your refund now for the full ammount!
Ripped off. Paid deposit. 30/06/2010. Four thousand pounds... cancelled after reading all the bad reviews. And learning some back ground history. Staffordshire police. Trading standards. Etc... my order was cancelled 4 days into my 7 day cooling off period... legally entitled to a full refund as per my statatory rights.no response from john husselbee or anyone else. Now takeing legal action..
Please, please, please do not deal with this Company. Whilst they may seem genuine and legitimate - in my opinion they are not. You will be told that they sell Hot Tubs from the USA, but they are actually from China - J&J Sanitaryware, Guangzhou. Chances are your hot tub will not actually arrive and to be honest it is probably a godsend if it doesn't. If delivered, and it's anything like mine (which took almost10 months to arrive!), the quality will be appalling. We started receiving electric shocks from ours so had to stop using it some time ago. Despite numerous promises from Dec09 TPG have not resolved our problems. Simon Foster and Jonathan Husselbee are simply NOT TO BE TRUSTED!
Placed an order with the ukhottubs.co.uk in feb this year told that i would get the the hottub in 6/8 weeks still waiting it is now june. These guys have about 5/6 websites selling hottubs to the public all owned by thetradepricegroup DO NOT BUY FROM THESE PEOPLE. I am taking these guys to court to get my money back as are 30 other people trading standards are involved now aswell.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members