The Steel Shop has a rating of 4.5 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. The Steel Shop ranks 21st among Rings sites.
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Very nice and well made bracelet, my husband love it! The shipping to Canada was incredible fast. I recommend the steel shop
This website and all things about this company is awful. I got a bracelet that came 3! Weeks late! And it was too small and they didn't have any accommodations or said they can't help me with an engraved piece. The bracelet was for my anniversary and it arrived wa past the time they said it took to get it. I would have found a way to fix it to make it bigger but they gave no disclaimer or information on what happens if the jewelry doesn't fit. They don't care about their clients s and I'll never buy here again. I hope they go out of business…
Tried to submit my credit card number unsuccessfully. Finally used PayPal and order went through. More info at check out would be helpful.
I have looked on other sites and none were comparable to this one. Much to choose from which makes shopping less stressful
Good experience however shipping fees are high...perhaps offer lower shipping rate for a longer delivery time.
I have tried to call your customer service several times which seems to never be available for customers that are having issues with their orders.
I really liked the bracelet. Costumer service was great but didn't respond to my fb message. It was fine because I went back on the website and they answered my question promptly. Overall good experience, happy with the purchase. Thanks
Easy and rep. contact me back for the discount code which i could not find it again after was offered once. Thank you...appreciate it . It will be special birthday gift for my grow up grandson who pick the ring himself.
The experience was fine, the shipping took a very long time and was longer than expected. The quality was fine but expensive for what it is.
nice products, I got one for Christmas I really like..so I went looking for a retirement gift and found what I was looking for..
The shipping prices said one thing and when I went to check out it changed and said they weren't correct. Information just needs to be more accurate.
The buckle broke on the first one I bought and I had to replace it. The replacement had a smaller font. But I will address it with customer service. Bb
It's difficult to buy a customized gift when you don't know the size and can't return for readjustments.
Great product, very well made...but I wanted a small reservoir for my pet's hair...so I threaded it in the weave of bracelet- that's the only improvement I would have loved to have.
I'm not sure yet about buying from you again. I have not receive the product yet. I hope I am thoroughly pleased.
Shopping experience was easy and am pleased the products are not too expensive for their good quality
I read a bad review, but thought i'd give it a shot, seeing that friend bought and recommended this site.
I think there should be something that informs you if you're paying with a debit card then press PayPal.
Very professional site with beautiful jewelry. Was so impressed with the two Stainless Steel Open Cuff products they have available that I'm hoping they will add more of these cuffs in the future!
Unfortunately, the leather turned my boyfriend's wrist black. He wears it cautiously now. Also, it's quite pricey considering the color bleeds onto skin. The customization was great, shipping was fast and it looked great - but not worth it overall because of the skin staining.
Product was really good. But the price was deceiving since it was telling me the price in USD i thought it was a good price in terms of CAD. When it charhed my account it charged alot more since it converted the price in to CAD. Which is alot more than i was expecting to pay on a bracelet. The site should say USD so customers do not get confused.
The quality of the bracelet was good and the product itself is as expected. Engraving was awfully light and difficult to see. Delivery took a very long time, even taking into account current challenges.
Encountered no issues (except for needing to update my cart a few times to for the updates to work), so overall a really good experience!
Just placed a order for a custom bracelet for my boyfriend and it was incredibly easy only thing I would do for when you buy engraving on both sides have a section to type your text on both the front and the back
At The Steel Shop, our love of stainless steel and silver jewelry drives who we are and what we do, every day. Quality accessories, quality service, contemporary designs - The one stop shop for anyone looking to maximize their wrist game and style this season. We bring the best jewelry brands straight to you.