The Skincare Supply
website thubmnail of The Skincare Supply

The Skincare Supply

How would you rate The Skincare Supply?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Livia B.
Unfollow Livia B.
Send Message
Share Review
Report Review

Satisfied
July 10, 2023

So I don't really post reviews because I normally shop on Amazon and I usually never have any problem ordering online. But today I received a package from The Skincare Supply — I ordered the glow your own way clear self tan (haven't tried it yet but had great reviews). It arrived broken. Nothing crazy, no waste of product no nothing, only the outlet pipe was broken. I messaged their team to let them know that they should package their products better but wasn't seeking refund or replacement as I could still 100% use the product.

Sophie replied telling me a replacement was on the way which I think is very generous! Great customer service from Sophie as well. Overall will buy more from them as they have great customer service and even if the product isn't 100% I have no issues because there's no fault on them!

Date of experience: July 10, 2023
Canada
1 review
0 helpful votes
Follow Anne H.
Unfollow Anne H.
Send Message
Share Review
Report Review

Quick service
April 27, 2022

I found this company while searching for OPI Nail Nail Envy. It was not in stock at Amazon, where I have purchased it in the past and no date for availability was given. Skincare had it in stock and at a lower price. I received my order in less than 48 hours. I was very surprised and pleased with their service.
Anne Howe

Date of experience: April 26, 2022
Canada
1 review
0 helpful votes
Follow wing Y.
Unfollow wing Y.
Send Message
Share Review
Report Review

My purchase experience
February 29, 2024

Product they shipped to me does not match the brand I ordered and does not match package slip. One bottle broken due to very poor packaging. I wrote then 3 e mails n they won't respond. Bad business practice

Date of experience: February 29, 2024
Bangladesh
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Send Message
Share Review
Report Review

Love this
February 24, 2022

I stumbled on this site thinking it was based somewhere in the US however it was located in Vancouver BC and offers local pick up with so many amazing brands that are difficult to find in-store. I have picked up my products many times in Downtown Vancouver very fast and reliable online store.

Date of experience: February 23, 2022
Bangladesh
1 review
0 helpful votes
Follow Jessica A.
Unfollow Jessica A.
Send Message
Share Review
Report Review

Really would recommend
February 17, 2022

I purchase Forlle'd products from Japan from this website as they are difficult to find in Canada. Shipping is very speedy and lots of great other products.

Date of experience: February 17, 2022
Canada
1 review
0 helpful votes
Follow wing y.
Unfollow wing y.
Send Message
Share Review
Report Review

Purchase experience
March 2, 2024

Since my last review. The skincare supply has promptly resolve all my issues and issued refunds. They do take care of their customers.

Date of experience: March 1, 2024
Canada
1 review
3 helpful votes
Follow Aysan H.
Unfollow Aysan H.
Send Message
Share Review
Report Review

I have ordered a product almost a month ago and have not received it yet! Save your time and don't order from this website

Date of experience: February 1, 2021