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The Reed Lounge has a rating of 4.9 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Reed Lounge most frequently mention excellent service, and new accordion. The Reed Lounge ranks 6th among Instrument sites.
No critical highlights yet
Murray has just done a great job repairing and servicing my Dad's melodeon. Excellent job and would highly recommend. Andy and Brian Beal
I ordered (payed via PayPal) Elastic Buckle Cover for Accordion Straps on Oct 3,2019, but it is not delivered yet. I'm still waiting.
Did a good job of finding a good quality large gig bag for my instrument but needed chasing one week on regarding delivery (cost £7.99). Would have been 5* if I had not had to chase.
Seller had the item ready to dispatch at point of order confirmation. Order confirmation received but no dispatch update email until i made an enquiry almost a week later. Item receuved the next day.
Item arrived on time well packed and working ok. Had a few difficulties setting it up but got no replies from 2 emails I sent, otherwise ok
Service very good. Spoke to very helpful gentleman on 'phone and order processed immediately. If there was a small problem it was with their carrier who took 4 days to deliver an alleged 48 hour service!
Very good service and advice. Very satisfied with the Pigini accordion.
Slight delivery problem which was sorted quickly..
Unlucky time for me to deal with them as unknowing to me they were away on holiday. Will not stop me from trying a gain.
Tuning changes on a used Melodeon executed well.
'Online chat' via website not bad but overall impression is of poor or nil response to email and a rather detached approach to things which is not very reassuring.
Bough a Lachenal concertina, I receive it quickly and the package was huge for a concertina! Because it was very (very very) well protected! Instrument was in great condition as mentioned in the description. I am very happy with it.
Review lost a little star because I didnt have answer to all my question/mail before buyingprobably due to opening hours:-) And I was impatient. Buying an instrument (I can say expensive) is not easy without trying/seeing it so it is important to reassure buyer;-)
I am glad I put my trust here.
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At The Reed Lounge we provide the finest selection of free reed instruments. Specialist advice available for accordion, melodeon, concertina.
