• The Professionals Moving Specialists

The Professionals Moving Specialists

Overview

The Professionals Moving Specialists has a rating of 4.9 stars from 4,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Professionals Moving Specialists most frequently mention several times, customer service, and last year. The Professionals Moving Specialists ranks 3rd among Moving Service sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Hopefully the quote is competitive and the rest of your customer service matches this initial step in the process.

Critical highlights

No critical highlights yet

How would you rate The Professionals Moving Specialists?
Top Positive Review

“Best movers!”

Michelle M.
1/12/24

The team was incredible! Organized and efficient. They asked about many pieces and we kind and took great care of our belongings.

Top Critical Review

“I don't think this form is mobile friendly”

Chigozie O.
7/17/19

I don't think this form is mobile friendly. It took a lot of me pressing options multiple times before they would select. It was very frustrating. Thanks.

Reviews (4,553)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user franks317
frank s.
2 reviews
0 helpful votes
December 19th, 2016
Verified purchase

Movers worked fast and cautiously. They moved too fast and never brought in my wardrobe boxes so I had to make two more trips after the move to move my own clothing by hand. They also seemed to have attitude moving things such as the vacuum and other household odds and ends that obviously would be needed in a new home. 5 star for their actual work, minus 2 for wanting to hustle a little too much. Also broke my box spring when setting my bed up.

Thumbnail of user phylliss185
Phyllis S.
1 review
0 helpful votes
June 2nd, 2020
Verified purchase

The screen froze up while I was half way done with the input and I had to start over. Also, I was unsure where to put different types of items.

Thumbnail of user susann166
susan N.
2 reviews
0 helpful votes
July 22nd, 2018
Verified purchase

Just starting so difficult to rate. The boxes estimating is beyond me! That's what I look to you for!

Thumbnail of user daynap5
Dayna P.
1 review
0 helpful votes
July 21st, 2017
Verified purchase

Email estimate process was okay, the phone exchange I had with a a female representative was unimpressive and left me feeling like my business isn't wanted.

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Measha G.
1 review
0 helpful votes
August 26th, 2016
Verified purchase

Just excited to see if i can save again with you guys and, receive such great professional service. I am a returning customer!! (Times3x)

Thumbnail of user michaelk443
Michael K.
1 review
0 helpful votes
June 10th, 2016
Verified purchase

What you have is fine. I just gave it 3 stars as it's just not the thing you jump up and down about. Your responsiveness will dictate the rating that is significant. However the fact that you are asking is important.

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Agostino O.
1 review
0 helpful votes
August 15th, 2019
Verified purchase

You should upgrade the options for checking off the furniture. Others have more options and auto fill ability.

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Paul D.
1 review
0 helpful votes
June 3rd, 2016
Verified purchase

the first time I submitted the form, I got an error message and had to do the whole thing all over again.

Thumbnail of user nedl17
Ned L.
1 review
0 helpful votes
June 30th, 2016
Verified purchase

have no idea about cost so have to wait to hear. this is a rough estimate. we will move some things ourselves. mostly large items are what are needed. i can help. it should take no longer than three hours with three men and me to move this stuff to the new house.

Thumbnail of user chantellew8
Chantelle w.
1 review
0 helpful votes
April 4th, 2017
Verified purchase

I called and nobody picked up the phone this morning at 8.46 and no ansering service - disappointing.

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Victoria B.
1 review
0 helpful votes
July 21st, 2018
Verified purchase

Gives a good sense of what to plan for, asks pertinent questions clearly, acknowledges that there may be estimations in the tallies of what's to be moved.

Thumbnail of user lillians53
Lillian S.
1 review
0 helpful votes
August 19th, 2016
Verified purchase

The interface for selecting items could be more intuitive.
E.g. instead of having to choose between dresser, long dresser, etc. there should only be one dresser item to check and then one can further specify its size

Thumbnail of user jamiec126
Jamie C.
1 review
0 helpful votes
November 29th, 2017
Verified purchase

have not bought anything yet so can't really rate yet. If quote seems reasonable then I can update shopping experience rate.

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Eric R.
1 review
0 helpful votes
February 3rd, 2018
Verified purchase

Put quote request through Facebook ad and when trying to enter information from a mobile phone the app kept pushing my view to the top of the quote request sheet and then would have to scroll down to get back to where I was entering information.

Thumbnail of user shannonb132
Shannon B.
1 review
0 helpful votes
July 19th, 2017
Verified purchase

My boyfriend and I are moving in together. I did not see an option for moving 2 apartments into 1 and where to put a second address.

Thumbnail of user alexandran21
Alexandra N.
1 review
0 helpful votes
August 29th, 2018
Verified purchase

You have to push same buttons a couple times in order to sumbit the forms. The website is not optimized to mobile

4.4K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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