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The Perfect Part

How would you rate The Perfect Part?
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New York
2 reviews
1 helpful vote
Follow Michael D.
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I ordered an antennae and they send me a 4x4 inch empty envelope and marked the purchase as delivered on ebay. Obviously a scam which everyone needs to avoid.

Date of experience: February 13, 2025
Indiana
1 review
0 helpful votes
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Very rude
December 18, 2024

Just jumped on a call with a rep and my business partner. The perfectpart rep convinced us not to use them and he was very disrespectful. If your looking for this tool, look elsewhere... im shocked at how that just went down... wild! BEWARE.

Date of experience: December 18, 2024
Rhode Island
1 review
0 helpful votes
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I bought a charge cable from The Perfect Part last week and to my surprise they sent an extra charger and a case for my device stating "Happy Holidays, this is on us!" I was so excited because i actually needed a new case! Thank you guys! Happy Holidays!

Date of experience: November 26, 2021
California
1 review
3 helpful votes
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Very dishonest
November 23, 2021

Purchased an item and the quality was sub par to say the least, I attempted to work it out with "the perfect part" and to no good I was stuck with a trash item. Like the review below me in 2019 he says that his negative feedback got deleted... Well I have been watching this eBay store for about 4 days and I have seen their negative feedback go from 19 on Sunday to 13 on Monday then 7 on Tuesday and now they have two on Wednesday I don't know how but they somehow are deleting all of their negative feedback to make their store look legit and have no negative reviews... I reported them to eBay with accompanying screen shots. Needless to say my negative feedback magically disappeared... the lady "Katy" is useless and utter garbage at customer service. STAY AWAY

Date of experience: November 23, 2021
Texas
1 review
1 helpful vote
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Bad Batteries
February 22, 2024

Bought two packages of CR 2032 batteries, 5 batteries in each package(from eBay). Out of the two packages only 3-4 batteries lasted longer than two days before they went dead. Save your money and buy somewhere else!

Date of experience: February 22, 2024
California
2 reviews
1 helpful vote
Follow David k.
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This company is the best. Their customer service and products are amazing. I once had a product lost in transit and they shipped a replacement no questions asked. They are also upon the cheapest. I do all my ordering through them whenever I can. Excellent experience all around :)

Date of experience: July 12, 2020
California
1 review
0 helpful votes
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Great Product/Adapter - gets job done
November 25, 2021

Found this seller selling on ebay, they had very low prices and always delivered on time. They have a website with a promotional discount coupon code. I bought a couple items and they were even cheaper than ebay. Thank you

Date of experience: November 24, 2021
Idaho
1 review
2 helpful votes
Follow Gabriel L.
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The item was defective and didn't work at all. It was also chipped and cracked. I sent photos of the item to the seller explaining that it didn't work along with photos of the cartridge in my Game Boy Advance to show that nothing came up on my screen, and they refused to send a replacement or to refund my money. The sellers are rude and display terrible customer service. It takes days to even get a reply from them, and when they reply, it's a one sentence reply that doesn't pertain to my message

Date of experience: December 6, 2021
Connecticut
1 review
3 helpful votes
Follow t m.
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I ordered a replacement cell phone battery for my LG phone through eBay. From the start, the battery was not fully charged when I received it nor could I get it to charge to 100%. Company said to "calibrate" the battery. Would not work. I informed company. They sent out a replacement. Same problem with the second battery. While their shipping and responsiveness were good, product purchased and replacement were both defective. Did not work. I asked that they send me a 100% fully tested and charged battery. Said they would. It was not fully charged when I received the replacement battery. My repeated attempts to resolve this problem via eBay resulted apparently in their questioning my negative feedback on eBay. Oddly, my negative feedback on eBay was removed altogether and I was blocked from leaving any feedback about this company. I wonder if it was because they complained to eBay. Very strange. I dont trust this company.

Date of experience: December 7, 2019
Florida
1 review
1 helpful vote
Follow Jose P.
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On August 10, I bough the above screen glass through eBay, The screen glass cover I receive has one top opening to hear the phone conversation but are missing the other opening that actually are shown on your eBay selling item. Mi order # 13-*******-*******, my name is Jose Pereira

Date of experience: August 17, 2020
Arizona
1 review
3 helpful votes
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Shipping fee's
February 3, 2022

I payed extra shipping for an item that was advertised as free and delivery was late. I wouldn't recommend this company to anyone.

Date of experience: February 3, 2022
Wisconsin
1 review
0 helpful votes
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Problem with shiping was handled immediately. Very happy with their exceptional service. I would love to be put on their mailing list.

Date of experience: December 30, 2021

Overview

The Perfect Part has a rating of 1.7 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. The Perfect Part ranks 175th among Mobile Accessories sites.

service
9
value
9
shipping
9
returns
8
quality
9