• The Perfect Carpet

The Perfect Carpet

Overview

The Perfect Carpet has a rating of 4.8 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. The Perfect Carpet ranks 5th among Carpets sites.

How would you rate The Perfect Carpet?
Top Positive Review

“Everyone was very helpful but I had to have so many...”

anonymous E.
6/26/20

Everyone was very helpful but I had to have so many chats and emails over a few days to finally make the purchase happen. The website wasn't straight forward. I was just trying to purchase a specific rug without border, padding, etc. And when trying to calculate the size it took the help of customer service to keep sending me links to the next step, then the next step, etc. It was not like that if picked out a carpet material myself.

Reviews (298)

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Reviews from Related Businesses

Thumbnail of user huntingtonc1
Huntington C.
1 review
0 helpful votes
September 26th, 2019
Verified purchase

Thank you. The only thing I would have liked was some estimate of how long it will take for the samples to get here.

Thumbnail of user kellyb632
Kelly B.
1 review
0 helpful votes
April 19th, 2020
Verified purchase

I was able to find my existing carpet relatively easy with limited info and get free samples to confirm my color.

Thumbnail of user meganf76
Megan F.
1 review
0 helpful votes
February 5th, 2019
Verified purchase

I am I'm the process of remodeling and prefer to shop with companion that give a sample out prior to purchase just shows how confident they are in the product. Thank you again

Thumbnail of user anonymouse900
anonymous E.
3 reviews
0 helpful votes
June 26th, 2020
Verified purchase

Everyone was very helpful but I had to have so many chats and emails over a few days to finally make the purchase happen. The website wasn't straight forward. I was just trying to purchase a specific rug without border, padding, etc. And when trying to calculate the size it took the help of customer service to keep sending me links to the next step, then the next step, etc. It was not like that if picked out a carpet material myself.

Thumbnail of user anonymousw526
anonymous W.
2 reviews
0 helpful votes
August 6th, 2019
Verified purchase

Very easy to navigate website and customer service team member John called me to follow up which was great!'

Thumbnail of user anonymousm523
anonymous M.
2 reviews
0 helpful votes
July 7th, 2019
Verified purchase

This was a quick, and easy way to browse options from my phone while im standing in the house that we are working on. My only complaint is the limit on samples. I know you have to set the limit somewhere, but limiting it at 5 makes it easy to look elsewhere for samples as well, rather than just picking from you alone.

Thumbnail of user tressier
Tressie R.
1 review
0 helpful votes
March 13th, 2019
Verified purchase

the site is so easy to navigate...and the contact person was very helpful. have only ordered FREE samples!...so will see how efficient the process goes.

Thumbnail of user deborahl270
Deborah L.
1 review
0 helpful votes
November 26th, 2018
Verified purchase

Mary was super friendly and helpful on the phone, helping me to get this order in on time to take advantage of the sale. I also had a prior great experience with theperfectrug, which I assume is a sister company.

Thumbnail of user tashal20
Tasha L.
1 review
0 helpful votes
March 24th, 2019
Verified purchase

Shopping was made easy. Love the fact I can get a few samples to decide which color to buy. Going to make decision easier when matching carpet to walls.

Thumbnail of user anonymouss521
anonymous S.
3 reviews
0 helpful votes
March 4th, 2019
Verified purchase

Really appreciated no credit card needed for a no charge sample order. My privacy matters to me, and this shows it matters to your company as well

Thumbnail of user anonymousq439
anonymous Q.
2 reviews
0 helpful votes
September 15th, 2018
Verified purchase

Im just ordering samples right now. Your site is amazing. Fast and efficient. More pleasurable than being in a retail store which has recently frustrated me.

Thumbnail of user anonymousl443
anonymous L.
3 reviews
0 helpful votes
June 8th, 2019
Verified purchase

Love the website and the variety of quality carpeting

If I decide to make a purchase, I will authorize direct followup

Thumbnail of user heathera77
Heather A.
7 reviews
0 helpful votes
October 3rd, 2019
Verified purchase

It's difficult looking for flooring for a business. Being able to order samples is a huge help in deciding what will look the best before purchase a large quantity.

Thumbnail of user tawniew
TAWNIE W.
1 review
0 helpful votes
September 27th, 2018
Verified purchase

Thank you for the ease of this. how long will it take to get my samples as well as my carpet after i order it.

Thumbnail of user jorgef54
Jorge F.
1 review
0 helpful votes
May 20th, 2019
Verified purchase

I sent you an e-mail few minutes ago asking for some information on your "Grand Textures Autumn" carpet, and also ordered a swatch of that carpet. I am waiting for your reply to my e-mail.

Thumbnail of user jessicam720
Jessica M.
1 review
0 helpful votes
October 22nd, 2018
Verified purchase

Like the choices and that I still have the option to get some samples to show my husband so he doesn't have to go to a shop on his only day off!

Thumbnail of user shannonl138
Shannon L.
1 review
0 helpful votes
September 24th, 2018
Verified purchase

Extremely easy veiwing process. Very excited for my samples, and I have high hopes on finding The Perfect Carpet.

Thumbnail of user briannep7
Brianne P.
1 review
0 helpful votes
November 19th, 2018
Verified purchase

Very well organized site, found the colors I wanted to receive for a sample cant wait to see the product.

Thumbnail of user nathanw72
Nathan W.
1 review
0 helpful votes
November 5th, 2018
Verified purchase

Great website. Does not work well on mobile, however. Was forced to switch to desktop before I was able to add items to the cart. Might want to check into that.

Thumbnail of user anonymousj419
anonymous J.
4 reviews
0 helpful votes
March 20th, 2019
Verified purchase

Love how easy it is to find what I'm looking for ,and the variety of colors and texturestyles to choose from.

Thumbnail of user georgiannal
Georgianna L.
1 review
0 helpful votes
November 7th, 2018
Verified purchase

love the web page design and how organized your supply lists are....beautiful to the eye and very interested!

Thumbnail of user courtneyj36
Courtney J.
1 review
0 helpful votes
July 22nd, 2019
Verified purchase

Easy to navigate site and select samples wish it listed the size of the sample or option to pay for a larger size sample . Easier to envision carpet with bigger sample size on stairs and rooms

Thumbnail of user shannaa6
Shanna A.
1 review
0 helpful votes
November 14th, 2018
Verified purchase

The pictures are clear; the options to find what I am looking for are concise. Can't wait to check out the samples!

Thumbnail of user karif74
Kari F.
1 review
0 helpful votes
August 8th, 2019
Verified purchase

Easy to get the samples, but hard to get the carpet! I requested a call from an installer and have waited 3 weeks.

Thumbnail of user garyr129
Gary R.
9 reviews
2 helpful votes
August 16th, 2018
Verified purchase

so far we have seen your website and like your carpet

we have not seen a sample, measured a room, met your installer, ordered and received nice product on time or had anything installed

its a tad early for more stars!

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