A Singapore company (EPYC LLP, entity #T18LL1568E, registration date 2018-09-12) located at 22 SIN MING LANE #06-76, MIDVIEW CITY, Singapore, *******, has been aggressively advertising on Facebook as the PAIN RELIEF HUB. The company sells compression socks, gloves and other "adult clothing items" that may or may not be associated with pain relief.
The aggressive advertisement pushes false "give-aways", discounts and other promotions that lead the customer to a confusing check-out system where they are encouraged to accept more and more promotions.
The malicious intent on these methods, aka "scam" consists of:
NOT displaying the final check-out amount. The customer fills their credit card information for the shipping & handling only ("promotion") and before they actually accept the payment, it is processed. The customer never sees how much they paid for except on their credit card transaction information;
Expensive shipping & handling, without any display of shipping options
Flooding the customer with emails about more false give-aways and promotions with hidden costs
I purchased compression socks from the Pain Hub, got a "free" leg stretcher with it, and, observing the amount I was actually charged for on my credit card transaction records, I complained. At that occasion, their response to the complaint was to fix the charged amount.
I decided to give them the benefit of the doubt and yesterday I clicked on the arthritis gloves promotion. I entered my credit card information for the shipping & handling, and the check-out was so uninformative that I wasn't sure it had taken place, much less what I had paid for. It was when I opened my credit card account dashboard that I saw that I had been scammed… again.
Since their response to my demand for a cancellation was met with more gaslighting, I will keep my word and register reviews about them wherever I can.
Unfortunately, they are not registered outside Singapore. Therefore, they feel free to scam away in other countries since there is nothing customers can legally do to them.
Don't buy from them. They are a predatory company and they are aggressively entering other markets with their unethical business practice.