ThemeForest has a rating of 1.2 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ThemeForest most frequently mention customer service problems. ThemeForest ranks 52nd among Image Editing sites.
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There are many providers selling goods on Envato. Sometime you buy things hoping it is what you're looking for, but then it seems that either providers are not that customer friendly or the script or template doesn't wok. Then I can rely on Envato team to make sure I ghet my money back. A wonderfull service where you can rely on. It is my number one site to get professional meterial. Thank you Envato.
My experience with their customer service left much to be desired. It felt like reaching out to them was akin to talking to a wall—total silence. To make matters worse, after disputing a charge on my credit card, their response was to lock me out of my account, cutting off any information about updates. It seemed as if they had forgotten the basics of customer relations as soon as there was a hiccup in payments. A total letdown.
Service is great and have purchised a lot from them developers usually answer fast and i am overall satisfied with their service
I've been sourcing some themes from them for the past 4 years, I have rarely been disappointed. Best place to get your themes, as long as you have someone who can install them for you
I have been a member for over 8 years, bought hundreds of files and I am usually pretty happy with them., there have been themes that I purchased over the years that were not as asvertised exactly, but that is very rare. I use them often
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