I purchased a WordPress theme from Envato - Themeforest, and here's what happened. The theme is called Vankine - Insurance & Consulting Business, created by SteelThemes. As soon as I bought it, I wanted to return it because the theme was very inadequate.
However, SteelThemes refused to refund my payment. In response, I gave them a one-star rating and left a comment. This is my natural right, and users should know about this. But Envato - Themeforest immediately banned my account. Now, I cannot access any of the licenses I previously purchased. This is unprofessional.
The business model and concept are stunning however the upload of a template is quite a time consuming process. You need to pass the test for a designer first and it does take some time for a web template to be approved. The template search is a bit confusing. Overall I like the site and it let me earn some extra cash as a designer.