Thedaft4artncraftsuk.co.uk

An absolute disgrace, total amateurish jokers it seems the owners have been on here with some dubious reviews comparing them selves with "the big boys" utter nonsense.
This is a poxy little one man band business run from a kitchen table, not even a live phone line for the numerous problems which arrive, this occurs as they carry no stock but wish to sell everything in the wholesalers catalogues with no knowledge of stock control, WILL keep you hanging on with excuse after excuse as the proper reviews here state.

I gave them the benefit of the doubt, surely a modern internet company can't be this bad? Its been a year since the last reviews, so I gave it a try.

I was VERY wrong. AVOID at all costs. Same tactics as every one else described, order placed, money taken immediately, a week later no news, emailed to find "some items out of stock", no indication of when they would be available or what was out of stock. Informed merchant I needed the items so requested a refund. No objection raised, informed it would be processed. 10 yes 10 WEEKS later after sending many emails to the merchant, only to be told they would chase it with there "accounts team", they had changed merchant banks so couldn't issue a refund and needed my account number!. ( Its a one man band run from a house in Swindon by a 55-60 yr old man called Martin.) I've now managed to get a refund via my credit card company.
AVOID AT ALL COSTS

I tried everywhere to get a corner dog bowl but the only one available was sold out with everyone else. Then I came across these traders who had it on their website as available, so I ordered four. I was doing this order on my iPad, thankfully, because the payment wouldn't go through with Sage. In the meantime before I placed the order on my desktop computer I googled reviews on these traders and it didn't look good, so I didn't go ahead with the order. Next day I had an email from them saying that they had seen that I had tried to place an order for the bowls and that the payment hadn't gone through and would I like to try again. I emailed them back to ask them to confirm if they had these items in stock before replacing the order and guess what? They said that they didn't have them at the moment. Well going by all the other pet shops and outlets including amazon, they hadn't been available for a long time in this country so I can only imagine that the daft 4 art 'n' craft hadn't had them in for a long time either, if at all, yet they were ready to take my money. How do they get away with it, it's fraudulent.

I second the review by Robert T. Ordering from thedaft4artncraftsuk has been the worst online experience i have had in recent years. I paid extra for my order to be sent by courier as it was an urgent request and the post strikes were going on. I received a confirmation that my order and payment had been accepted then silence. After three days i tried to get an indication of when the order would be delivered and found out that it is impossible to get through to this company. They give a phone number to leave voicemails and a mobile number to send texts: neither are being replied to. And emails are totally ignored too. Fed up with trying and when it became obvious the order would not get to me on time, i requested for my order to be cancelled. Days later I got a confirmation that my order was completed and my order turned up 10 days after i had ordered by 'signed for' Royal mail service! - I refused delivery and again requested a refund.
Update: It took almost a month for thh daft4artncraft to finally contact me - they did offer a full refund.