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The Card Closet

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Texas
1 review
0 helpful votes
Follow Ruby T.
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THEY SENT ME A CARD THAT WAS SCANNED. THIS COMPANY IS SHADY. I WENT TO REDEEM THE CODE AND IT SAID THAT THE CARD HAD ALREADY BEEN REDEEMED. I TRIED TO GET IT RESOLVED AND THEY CLAIMED I WAS LYING AND REFUSED TO ISSUE A REFUND. THEY ARE A SCAM AND I ALREADY REPORTED THEM TO THE BBB. STAY AWAY BECAUSE THEY WILL STEAL YOUR MONEY.

Date of experience: January 30, 2023
Ukraine
1 review
0 helpful votes
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They scammed me
December 19, 2022

I paid 100$ but they sent steam gift card with 0$ balance. I don't recommend it. Support tried to help me but results.

Date of experience: December 19, 2022
Texas
1 review
6 helpful votes
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Be aware the site is faulty and may double charge you and process duplicate orders. Company says too bad. I won't be purchasing through them again.

Date of experience: April 19, 2020
California
1 review
8 helpful votes
Follow Cha L.
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The site advertises "Instant Delivery" upon payment, which couldn't be more misleading. As the above reviewer stated, the site will ask you to "confirm your identity" by asking for a photo of your face with either the order ID number or your GOVERNMENT ISSUED ID. As if this isn't shady enough, if you DO confirm your identity, the "card" they email you will actually be a screenshot of a code purchased for less than what they charge on paypal gifts (fun fact: you can see the cursor of whoever took the screenshot hovering below the code), which you have to manually type in to redeem. Finally, upon typing in the code on the screenshot, you will find that the code you received has already been used, and the website's support will deny that anyone but you had access to the code, which was "unused" upon delivery.

Just stay away from this site entirely.

Date of experience: November 25, 2017
Canada
1 review
2 helpful votes
Follow Charmaine K.
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I was greatly disappointed to learn the card codes do not work in Canada. I did not see any clear indication of this on the website.

Date of experience: June 25, 2020
Nigeria
1 review
0 helpful votes
Follow Michel S.
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Believe you me, this is definitely the best place to be for your gift cards. They never ever disappoint. They just keep blowing our minds every time with uniqueness, efficiency and satisfaction. Try them and be amazed just like me. I stay out here in Nigeria and it feels so safe and quick using THECARDCLOSET.

Date of experience: August 17, 2018
VE
1 review
2 helpful votes
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Amazing!
May 26, 2018

This site is amazing. At first I thought this was some kind of scam but I was wrong. Tried and in a few minutes got my code on my e-mail. And it worked!
I'm using this from Venezuela and its really useful, go try it!

Date of experience: May 25, 2018
California
9 reviews
22 helpful votes
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The service does not require any additional info from you. I've heard that they require a picture and order Id from you but that is not true, they automatically send you an image of the gift card code. And if they did ask you for additional info, they are checking if you are lying about your age or not. But my experience with this site it was a fast(takes about an hour for the email to arrive)and simple process in my oppinion. I would recommend buying from this site if you are from a foreign country and I will certainly buy from this site again.

Date of experience: February 23, 2019
VE
1 review
0 helpful votes
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The work team helped me in the verification process, it was a great relief for me to know that everything went well, the delivery was immediate after the assistance I verify, I recommend contacting the support if it presents inconveniences.

Date of experience: June 21, 2019
Puerto Rico
1 review
0 helpful votes
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I'm from Puerto Rico and Card Close is the best service out there. Since I didn't want to leave my house to buy a card, Card Closet was there and there services are quick and simple for everyone. Highly recommend them to everyone.

Date of experience: November 24, 2018
South Africa
1 review
0 helpful votes
Follow Jasmine L.
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I live & work in South Africa and earn an income via PayPal. I always keep an eye on Amazon for books that I can't find here. CardCloset has made it super easy to buy Amazon giftcards using PayPal, so now I can buy as many books as I want! Yay!

Date of experience: November 15, 2018
Maryland
1 review
2 helpful votes
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Verification process
December 14, 2019

I understand the concerns of everyone who is weary of the verification process on this site so I'm writing the review just to clear up the issue. I work for a very large company that sells lawn equipment and generators and we implement a similar kind of verification process to weed out any fraud. People use others credit cards and accounts all the time and this verification helps to keep the customer secure as much as the seller. In the case of card closet, it's entirely necessary for them to verify because they deal with money codes. They need to cover their business with proof like that because anyone can grab the code, spend the money and turn around and claim they never authorized the purchase through PayPal or their credit card. Having your id and photo on file to show that, yes, you actually made the purchase is proof that they can use to dispute any charge disputes made by the customer. I purchased amazon gift cards on this site yesterday and submitted my verification. The whole process took all of 15 minutes and I got my codes. After I claimed the codes I got a message from PayPal asking me if I actually authorized this purchase. If I had said no and they didn't have proof of my I'd and photo and PayPal took back the money, the company would have no way of proving otherwise. I'd be more concerned about a site like this that doesn't have any kind of verification. With online shopping becoming the norm, there are more and more people who will take advantage of the anonymity and commit fraud. If you can't handle the extra steps it takes for companies to protect themselves and the consumer, then drive to the store.

Date of experience: December 14, 2019
VE
2 reviews
0 helpful votes
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Great Service, 5 Stars
November 23, 2018

Hi, I'm from Venezuela and I want to recommend Thecardcloset.com, the service is excellent and fast, I have no complaints about it. Thank you so much. 5 stars for you guys.

Date of experience: November 22, 2018
Colombia
1 review
0 helpful votes
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USA google playcard won't work from out of U.S
Misleading advertisement / can't get a refund either
Don't waste your money

Date of experience: April 28, 2024
VE
1 review
2 helpful votes
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Hello, I'm form Venezuela, this is a wonderful service you are doing. Bought amazon gift card from you and received very fast. Thank you so much.

Date of experience: May 24, 2018
Australia
1 review
0 helpful votes
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Love from Australia
November 17, 2018

Love from Australia,

Easy, Quick and trustworthy company. I would like to recommend to all for US Giftcards.

Date of experience: November 15, 2018
Egypt
1 review
0 helpful votes
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Excellent
May 9, 2019

Thank you very much for incredible service
It is best service i get safe and cheap and have fast customer service

Date of experience: May 8, 2019
Egypt
1 review
0 helpful votes
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Good service
May 9, 2019

To be honest it's excellent service it's so fast and safe I hope it will be continue to use it again and again

Date of experience: May 8, 2019
New Jersey
1 review
0 helpful votes
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THEY CHARGED ME FOR A PAYPAL CHARGE BUT MY PP ACOUNT WAS CLOSED IN NOVEMBER. THE CARD CLOSET CHARGED ME IN JANUARY 4TH. THIS IS FRAUD

Date of experience: February 16, 2023
Philippines
1 review
1 helpful vote
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Excellent
August 18, 2018

I've been buying from the card closet for quite some time now, good service fast and reliable highly recommended

Date of experience: August 16, 2018

Overview

The Card Closet has a rating of 1.8 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Card Closet most frequently mention and order number. The Card Closet ranks 97th among Gift Cards sites.

service
13
value
13
shipping
12
returns
11
quality
11