The House has a rating of 4.7 stars from 199,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The House most frequently mention customer service, great prices, and free shipping. The House ranks 2nd among Outdoor Equipment sites.
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Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.
I tried ordering my cart of a snowboard and bindings. I got charged seven times after receiving an error in my payment method? Now I have over 5k dollars of pending charges and I am forced to wait for the pending charges to drop as NONE of the charges even made an order. So now I can't even buy a board or boots from another website since my credit card is maxed out for the next three days. Get your guy's website fixed.
I like the great deals, but wish I could customize search a little more. In this case, being able to see helmets based on their intended use (mountain, road, etc.)
So far pretty good, but most items didn't have pics of models wearing clothing or any reviews. This would have been very helpful.
Wish there was a way to try multiple sizes. I keep getting close, but need to try one more size instead. 3rd time now.
Great except if something is sold out it should say when viewing the product and not after its put into the cart.
I'm sure I'll be happy with the product, but was a little upset the promo code for 10% would not work for this product. That alone made me switch over to amazon for a split second to order it for the same cost, but then I cooled down. If it makes it to me by Friday I'll consider buying from you guys again in the future. I guess we'll see
It would be nice to save on 2019 gear with promo codes or free next day shipping on items $1100 and up
Finding items of interest is easy, responses on Chat line a little slow, can't really say much more until items arrive.
As easy as ever, the only better thing would have been if I could have gotten the 10% off coupon to work! Also busted a toe tongue strap on an old Forum destroyer binding, thought I might find a replacement here, no such luck though.
I wish it was easier to filter products down by feature, rather than going into each product's detail page.
Easy to find what you're looking for, just wish the snowboard sizing charts were easier to understand.
Easy browsing and the filter worked great but the "free shipping on $50 & over wasn't clear on what products so I felt obligated to pay for it by the time I checked out. Also you need a selection of combination locks, my grandson loses keys.
Website is very user friendly to get around and find what you are looking for vs other websites. Nice clean and smooth setup
I purchased the vapor glove 3 in size 12, it fits my dad's size 13 foot, so he may want to keep it rather then returning it. I will try your 11.5, hopefully it fits.
I was going to buy the Burton Baker 2-in-1 Gloves with you guys but found them much cheaper on amazon.
Also your product filtering tool on the left hand side of the page
when viewing all the snow pants
wasn't very user friendly.
I could only filter for one brand at at time and had to scroll to select the categories. It could be better
Quick and easy but did not like that they do not cover returns, especially for ski boots which are notoriously difficult to fit.
Everything went through pretty quick when it came to checking out. This website definitely has some things I'll have to check out, and possibly even buy next time.
Fairly good. but it would be great to have an account setup since i have purchased a few items from you and will probably continue to do this.
satisfied to this point. As long as product arrives within the specified time frame, and my payment info remains secure, I will likely continue my patronage.
Had a little trouble with coupon code, when I tried using Paypal it wasn't applied, so went back and checked with credit card then it worked.
Shopping online or in person is always fine. Hopefully my package will arrive in a timely fashion this time instead of taking more than a week.
I can't say enough good things about the shoes I got from The House. They are really comfy, and whether you wear them with jeans or a dress, they look fantastic. In the future, I would definitely consider purchasing these again!
I couldn't find a selection to search by size. It would've been easier than looking through five pages of jackets.
The final payment page is a little finicky. I kept having to refresh. But overall, a good experience.
little trouble with the website updating fields; had to input data a few times before it recognized it
The specs listed these as "eyeglass compatible", however, the goggle fit too snug over my particular eyeglass frame.
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