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Claim Your BusinessTFsource has a rating of 1.4 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TFsource most frequently mention customer service, and credit card problems. TFsource ranks 4th among Transformers sites.
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I purchased a Transformers Generations Legacy transformer I could not find in stock anywhere else. I had a problem with the link in the email they sent that wouldn't not allow me to track the package. I called and left a voicemail and Jeremy returned my call within a couple hours. He apologized for the issue I was having and emailed me a new tracking link and updated me on the shipping progress. Package was delivered the same day. Total time from order to my house was 5 days. This was my first time purchasing from here and I will definitely order again. Package was well wrapped and arrived in perfect condition.
We purchased a MP-52 Master Piece Starscream on the 27th of November for our sons christmas we are still waiting. Contacted Australia Post who told us that the parcel has never arrived here in Australia. We have lost count on how many emails we have sent asking where our Transformer is and can we get a full refund $450. Was this ever posted out and have we been scammed? We have a very unhappy young man who never received his wish list of a transformer for christmas. Please reply from a human and stop with the automated crap reply. Waiting to hear back. Never purchase from here again. Please do your homework/research on this company.
I had no issues with tfsource. It been great experience so far. I like there website which is user friendly for me. I had order few products from them came on time and was notified on my email. They give option on shipping which I find helpful. There website is informed with lots of new products. I am guessing custom service is improving but all I can say patience is important. Customers service response in 24hrs. I use BBTS when I can. I do shop around when I can ebay to. So there. Tfsource keep getting better you got great thing going for transformer fans.
I have ordered a number of products from TF source. I had an issue with a manufacturer defect, and they contacted Takara in Japan to get me a replacement. All emails that I have sent them were answered within 24 hours.
Prices are good, and everything that they have ever shipped me using their free shipping came via UPS. I have been very happy with them.
Their stack system is also very good for combining orders to get free shipping.
We offer the largest supply of Transformer toys available for purchase in the world. Easy, secure ordering and fast shipping. Satisfaction guaranteed. FREE US Shipping on qualified orders!
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