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  • Terra's Kitchen

Overview

Terra's Kitchen has a rating of 4.2 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Terra's Kitchen ranks 111th among Meal Delivery sites.

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How would you rate Terra's Kitchen?
Top Positive Review

“Everything was very good!”

Emma H.
5/28/20

Everything was very good! The atmosphere was nice though I wished we could have sat outside. The food was all really tasty and cooked well.

Top Critical Review

“Terra's Kitchen Vessel Scratched and Ruined my Counter tops”

Julie G.
8/23/18

I have filed a complaint with the BBB on August 2,2018 and they have been contacted multiple times by the BBB but have not responded. The case is currently still open, however, as I don't see they are looking to resolve this I feel it is important that I share this with others. This complaint was filed on June 22,2018 with the customer service department. Dear Terra's Kitchen Customer Service, I am a new customer to Terra's Kitchen and received my first box yesterday 06/21/2018. After bringing the vessel in onto my kitchen counter, removing the contents and placing the vessel outside. My husband and I noticed a few hours later that the bottom of the box itself had scratched my granite counter top. We went back outside to look at the bottom of the box and because of it's constant use and how the refrigerator box is put together the cardboard had worn away to show these metal pieces that were specifically placed there to hold the box together that was responsible for scratching my counter. I have attached pictures for your reference. We also have an HD in home security camera that shows the entire day and how the vessel was brought into the house, removed from the house, following with us realizing our counters were now scratched that shows we did nothing but bring the vessel in it sat on the counter. I will also provide that video as well but it is 6 GB and cannot be sent via email. I am in absolute shock and cannot believe this has happened, but I do expect compensation to fix my counter tops because the vessel itself is responsible for destroying my counter tops when we did nothing but exactly what every youtube video and Terra's Kitchen video shows on how to handle the vessel itself. Please call or email me at your earliest convenience to rectify this matter. Additionally, I did call the customer service number on the box as well yesterday but have received no response. I have attached the photos below for your review and as stated can also provide the full day's video evidence. Regards After placing that email to Terra's Kitchen I received a follow up email that my information has been forwarded along to their management team. A week later I received a call from Megan Pollard, the Director of Partner Relations that she would work to get this fixed. I since have emailed her multiple times for a course of action and follow up but have not heard from her since. My expensive counter tops are still scratched because of Terra's Kitchen.

Reviews (37)

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Thumbnail of user emmah310
6 reviews
2 helpful votes
May 28th, 2020

Everything was very good! The atmosphere was nice though I wished we could have sat outside. The food was all really tasty and cooked well.

Thumbnail of user jasonb231
Jason B.
10 reviews
1 helpful vote
September 2nd, 2016

As someone looking to simplify my life but cook healthy meals at home, I found myself trying the meal delivery kits everyone is raving about. Blue Apron, Hello Fresh, Home Chef.... but my favorite has been Terra's Kitchen. The meals from Terra's Kitchen are plant-heavy, sourced from sustainable farms, and boasting fewer plastic containers than other services. In order to cut down on waste, the meals are sent over in a mini refrigerator that you unload and set out for pre-scheduled pick up the next day. I love that! Healthy and environmentally friendly!! I'm hooked.

Thumbnail of user andrews221
Andrew S.
8 reviews
1 helpful vote
September 3rd, 2016

Anyone who's looking for a meal delivery service that puts the emphasis on plant-based meals without being completely vegetarian or looking to upgrade the weeknight routine with some clever, delicious recipes will love Terra's Kitchen. Even if you want to order a one-off meal for a special occasion, this is a good service to try. There's a meal on the menu actually titled "date night," which features New York strip steak, mushrooms, and potatoes. It was perfect for my "date night" dinner and my bf was very impressed! I signed up for 3 meals a week 2 months ago and have loved it every single week,

Thumbnail of user samc112
Sam C.
3 reviews
2 helpful votes
August 25th, 2016

By far the coolest thing I've found about Terras Kitchen, and what really sets them apart is that the delivery arrives on your doorstep in a climate-controlled FreshRealm Vessel that can be reused up to 100 times to deliver food to Terras Kitchen customers. The FreshRealm Vessel is the first reusable packaging of its kind and is designed to help reduce waste. The food is fresh, the recipes are easy to follow, everything always comes out perfect and I've really enjoyed it.

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Elizabeth E.
11 reviews
2 helpful votes
July 2nd, 2016

I can't get enough of this! It is so easy my 8 year old daughter is cooking with me. Just got my confirmation email on this weeks order.. check... done.. happy! Loving Terra's Kitchen!

Thumbnail of user thomasv23
Thomas V.
2 reviews
1 helpful vote
January 24th, 2016

Terras Kitchen focuses on fresh, farm picked produce and seasonal ingredients that are delivered straight to your door using a mini fridge. Their recipes are fresh tasting, never canned and focus on sustainability along with creativity. Each week you can choose from a large list of recipes though the number you choose from will change weekly. If you want more meat with your dishes, you can actually order extra proteins from Terras Kitchen to include with your recipe. This is the only company I have seen that offers this. If you want to add a side salad or something fresh to compliment your dishes, Terras Kitchen lets you also select add-on salads from their menu. There are no combination limits and Terras Kitchen allows you to be as creative with your menu and add-ons as you would like. That's why I'll be sticking with Terra's Kitchen for my week night dinners.

Thumbnail of user tomt104
Tom T.
7 reviews
0 helpful votes
October 16th, 2015

I LOVE Terra's kitchen! Everything is so easy and so fresh and delicious. Low calories too! Bikini season is here so I'll be ordering way more of these meals! But, I swear I could put that Avocado Goat Cheese Sauce they have on anything and it would make it better.

Thumbnail of user sarahb241
Sarah B.
11 reviews
1 helpful vote
September 7th, 2016

Terras Kitchen is the best. Good food & really good people. I started in late May of 2016. Terras Kitchen has just been awesome. It is so easy to prepare & DELICIOUS! I have lost 10 pounds & learning to eat good, delicious food.

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About the business

Terra? ۪s Kitchen delivers ready-to-cook, fresh ingredients, and recipes designed by our team of in-house chefs, from the farm to your front door.

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