• Tenorshare

Tenorshare

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Overview

Tenorshare has a rating of 4.4 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tenorshare most frequently mention customer service, and support team. Tenorshare ranks 5th among Data Backup sites.

  • Service
    33
  • Value
    30
  • Shipping
    24
  • Returns
    27
  • Quality
    29
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
6
See all photos
How would you rate Tenorshare?
Top Positive Review

“Add one extra PC”

ROGER W.
4/3/24

I have a tenorshare Reiboot software were the software will not work on my new computer. The tenorshare Reiboot software is Registered to my old computer so will not work on my new computer. I asked tenorshare customer service assistants if they can delete my old Registration to old computer and they said no but They can offer me 1 Registration to my new PC and 2 Devices after giving them A Review. I will then have to send them the screenshot of my review as proof of my review. Excellent

Top Critical Review

“TenorShare's Misleading Subscription and Customer Service Experience"”

Abdul S.
1/3/24

We subscribed to TenorShare, believing the key would unlock 5 devices. However, we later found out it incurs monthly fees, which turned out to be costly and not valuable for our needs. When approached, customer service directed us to their policy, implying they were justified in charging for unused services. This experience left us feeling misled and dissatisfied with both the cost and the customer support approach of TenorShare.

Reviews (41)

Rating

Timeframe

Other

Thumbnail of user rogerw1273
1 review
0 helpful votes
April 3rd, 2024

I have a tenorshare Reiboot software were the software will not work on my new computer. The tenorshare Reiboot software is Registered to my old computer so will not work on my new computer. I asked tenorshare customer service assistants if they can delete my old Registration to old computer and they said no but They can offer me 1 Registration to my new PC and 2 Devices after giving them A Review. I will then have to send them the screenshot of my review as proof of my review.

Excellent

Tip for consumers:
They are excellent just waiting on the added tenorshare to 1 more PC with 2 Devices after they've seen proof of my Review.

Products used:
https://www.tenorshare.net/products/reiboot.html

Service
Value
Shipping
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Thumbnail of user yas3
1 review
0 helpful votes
November 8th, 2022

I have already used this product, I think it is very easy to use and very easy to use
Let the general public not spend too much effort on researching how to use the product
There are many problems that can be solved, very helpful
After using it, it can solve my problem, the customer service staff is also very good
The answer is exactly what I need
Will buy this product again next time

Service
Value
Shipping
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Thumbnail of user abdfyrouz
1 review
0 helpful votes
January 3rd, 2024

We subscribed to TenorShare, believing the key would unlock 5 devices. However, we later found out it incurs monthly fees, which turned out to be costly and not valuable for our needs. When approached, customer service directed us to their policy, implying they were justified in charging for unused services. This experience left us feeling misled and dissatisfied with both the cost and the customer support approach of TenorShare.

Tip for consumers:
this is workaround tools if you restore the device will come back to the locked mode

Products used:
Tenorshare 4uKey

Service
Value
Shipping
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Thumbnail of user moeabukaff47
1 review
0 helpful votes
October 4th, 2023
Verified purchase

So grateful to have stumbled upon this software. Within an hour i made the decision to trust and spend my money on this solution, based upon reviews, return policy, and customer support accolades. WORTH IT! THANK YOU FOR HELPING ME RECOVERY AND ACCESS MY DATA. As advertised.

Tip for consumers:
fully responsive support. credit me top tier package license.

Products used:
4ukey 4mekey

Service
Value
Returns
Quality
Thumbnail of user claudineiqueirozn
1 review
0 helpful votes
November 18th, 2023

Produto excelente cumpre o que promete, recomendo em tudo, pelo atendimento, pelo suporte, pelo PRODUTO, voltaria a comprar sem pensar 2 vezes, e pode ter certeza que vou compartilhar para os 4 cantos do planeta, muito obrigado.

Tip for consumers:
não

Products used:
tenorshare. 4DDiG

Service
Value
Shipping
Returns
Quality
Thumbnail of user angeld241
1 review
0 helpful votes
September 21st, 2022

I have tested the free version of Tenorshare 4DDiG and found that it fully recovers lost files, even deleted files. The application organizes the recovered files into folders. In addition, I have verified that it is more efficient than other tools with the same characteristics. The customer service is good, since the response is quick.

Thumbnail of user md.imtiazahmed
2 reviews
1 helpful vote
July 26th, 2023

The software was excellent in transferring data from android to iphone whatsapp data. Its a like a peice of cake its very helpfull succefully transfer data from android to iphone without any difficult. And i highly recommend to my friends and all of u to try this software its very easy and mainly support team is excellent. They r on dot to reach with a simple mail they r very helpful and give suggestions n rectify the solution on time. Thank u

Service
Value
Shipping
Returns
Thumbnail of user floydmynear
1 review
0 helpful votes
October 8th, 2023

When I ran into any snags customer service were there to talk me through any issues quickly and politely

Service
Value
Thumbnail of user nooranin
1 review
0 helpful votes
September 4th, 2023

Great great investigation in finding best price and very knowledgeable about ins"
It very easily used.

Products used:
it's very easily & best product.

Service
Value
Shipping
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Thumbnail of user kadencezylstra3
1 review
0 helpful votes
October 23rd, 2023

Favorite software, I recommend it. And also have great customer service. Very helpful and understanding overall

Service
Value
Quality
Thumbnail of user 6qq695123
1 review
0 helpful votes
February 25th, 2023
Verified purchase

It is convenient to go to crowded places through the Internet, and avoid traffic hazards and risks of infection

Service
Thumbnail of user jaymediaone
1 review
0 helpful votes
March 28th, 2023

I love being able to move all my photos from iPhone. The software is fast and affordable. This is definitely the solution for all your needs.

Service
Value
Shipping
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Quality
Thumbnail of user barryrobinlawrence
1 review
0 helpful votes
October 15th, 2023

I had some pre sales questions to clarify about what this could do. The information was prompt and extremely informative. I was made fully aware that the software was able to achieve the desired outcome. Remarkable level of customer service.

Service
Value
Shipping
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Thumbnail of user arturoa107
2 reviews
0 helpful votes
April 23rd, 2024

I purchased 4ukey my computer stoped working so i tride my other but tenorshare did not help me they said ihad to pay for it again but later read that they could have helped me but did not instead they told me to do a five star review and they would then give me the code very bad business so i must admit that i did do it but change of heart hear is the email

Tip for consumers:
people dont waste your money with this people wondershare drfone on the other hand is great i recommend drfone

Products used:
none they just kept my money they could have changed it to my other cumputer but they did not insted tried to bribe me for a 5 star rating

Service
Value
Shipping
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Thumbnail of user user8453
1 review
0 helpful votes
May 18th, 2023

最近我使用了一個超棒的資料轉移程式,讓我很感激!它把我的Line資料從iOS系統順利轉移到了Android系統 。雖然過程中遇到了一些小問題,但是客服人員幫我解決了,真的超感謝他們 。

起初,我對於從iOS轉移Line資料到Android心裡有些猶豫,擔心會碰到困難。但是,我還是決定試試看這個程式,希望能順利完成。下載完程式後,我開始執行轉移程序,不過遇到了一些問題。有些訊息轉移不完全,還有一些聊天記錄格式出錯 。

當我碰到這些問題時,馬上聯絡了客服部門求助。我把問題詳細描述給客服,並提供相關資訊。客服人員非常專業又有耐心,他們詢問了一些補充資料,以便更了解問題所在。然後,他們立即開始解決問題,還給了我一些實用的操作建議和調整方法。我們之間的溝通很順暢,確保我理解他們提供的解決方案 。

在客服人員的幫助下,我成功解決了所有問題。他們的專業和即時回應真的讓我感到非常滿意。我真的很感謝這個資料轉移程式和背後的團隊,他們的努力和敬業精神讓整個轉移過程變得輕鬆順利 。

這次的經驗讓我深刻體會到了良好的客戶服務對於使用者的重要性。一個出色的客服團隊能夠即時解答問題,提供專業建議,確保使用者需求被滿足。他們的存在是資料轉移程式能夠順利運作的關鍵 。

總而言之,我對這個資料轉移程式的使用經驗非常滿意,真的很開心選擇了它!感謝程式和客服團隊的幫助,讓我順利完成轉移,非常感激 。

Products used:
i carefonefor Line

Service
Value
Shipping
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Thumbnail of user tejprakashs
1 review
0 helpful votes
April 22nd, 2023

This is a good platform for repair your iOS device, I fixed my phone issue and iam happy and satisfied. Thank you Tenoreshare Reiboot.

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Value
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Thumbnail of user nathanv138
1 review
0 helpful votes
July 4th, 2022

Never seen some app like that. I made my backup from Android to IOS and never knew an app like this. Very Good.

Products used:
TenorShare WhatsApp transfer

Service
Value
Returns
Quality
Thumbnail of user branmantha
1 review
0 helpful votes
April 3rd, 2023

Fast and helpful email response and product is easy to use! I have an iPhone 11 pro I was struggling with and the fix iOS is a great feature. Thanks

Thumbnail of user romanl106
1 review
0 helpful votes
April 21st, 2024

ReiBoot is aiming to fix iOS system problems.

I have an iPad, which is in a reboot-loop, and can not be fixed with the built-in MacOS software, when the iPad is connected to my MacBookPro.

I reached out to the support of Tenorshare to ask, if their product "ReiBoot" can help to solve my problem.

The support was very responsive, even on the weekend, and even without being a customer, they already try to help me.

They gave me a comprehensive list of tips and information to troubleshoot already beforehand. The support also offered to help me to analyze the reason of any potential failure or problem with their software functionally, in case it could not fix my problem. And they offered me a money refund, if they don't have a solution for it.

This company looks very legit to me and I feel very comfortable to give it a try.

Thumbnail of user toriw77
1 review
0 helpful votes
September 4th, 2023

I give them 5 stars. They were easy to contact and replied within just under a day. They were also very professional and knowledgeable about devices and their products. Can't fault their customer service.

Products used:
Tenorshare 4MeKey

Thumbnail of user hughj67
1 review
0 helpful votes
February 13th, 2021

So, I purchased and downloaded the 4uKey for Androidfrom tenorshare.net. This is an APK app, whick allows you to remove a Google account from Samsung device without a password, as well as bypass a locked Anroid phone.

I bought this to remove a Google account from several Android phones that were Google-locked. I followed the instructions to the point where there is a link to a youtube page. This is where things went south. Instead of navigating to the youtube page, the phone prompted me to update the youtube app. Dead end. Over and over again. On three phones.

When I contacted their customer service for a solution, they had none, and offered me any one of their other apps for free. I responded, informing them that they I had no interest in their other apps, and requested a refund. BTW, their email responses are written by someone whose first language is not English.

Here is an excerpt of their response:
"I'm forbiden to proceed by the refund policy, which actually reject a refund at any amount when the issue is caused by technical barrier rather than software glitches."

Here is the relevant part of their refund policy, which applies to me:
"A customer requests a refund for technical problem, but refuses to cooperate with Tenorshare Support Team for troubleshooting or providing details and related information or refuses to use the solutions provided by Tenorshare Support Team."

The only "solution" provided by Tenorshare was to offer me other products that I did not want. They ended up offering me a 70% refund. Realizing that they had me by the short hairs, I accepted their offer. Better 70%, than nothing.

Tenorshare could improve by informing prospective customers of specific situations like mine in their refund policy. "Technical barrier" is way too ambiguous.

Thumbnail of user ohrsteenk
2 reviews
0 helpful votes
October 8th, 2023

I had my doubts,but l decided to give it a try.And l got very satisfied,Becouse it helped me with fixing my iPhone and iPad problem...And its FAST...Thumbs up

Service
Value
Quality
Thumbnail of user user8412
1 review
0 helpful votes
May 1st, 2023

商品品質優良,不斷更新軟體並修復其中的問題,在第一時間可以讓修費者享受最優質的軟體。針對問題有問必答,同時也給予最適切的協助,服務態度十分良好,讓人願意再次購買貴公司的產品,讓消費者的權利受到重視及保護。

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Thumbnail of user kunal.bendekar
1 review
0 helpful votes
June 19th, 2023

Its user-friendly interface makes it incredibly easy to navigate through the system and fix my phone problem in the easiest way possible.This is a good platform to repair iOS device.

Thank you Tenoreshare Reiboot.

Products used:
Software

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Thumbnail of user begm
1 review
0 helpful votes
December 24th, 2023

It works without any problems, if there is a problem, you can get sofort help from support team, go to use it.

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