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How would you rate Tenorshare?
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Arizona
1 review
0 helpful votes
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Beware
January 30, 2025

Despite what their website states, it will delete your data. They will not refund your money. And my device is still no unlocked.

Date of experience: January 26, 2025
Illinois
1 review
0 helpful votes
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Unable to cancel on their website. If you buy get ready for a headache to cancel. And the product did not work - all of this stenches of SCAM!

Date of experience: January 11, 2025
India
1 review
0 helpful votes
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This app helped me fix m iPhone 7 which could not be fixed using any other means such as iTunes. This was my last ray of hope and it would be useful to you as well for resetting your device in one click and other features.

Date of experience: July 7, 2024
Australia
1 review
0 helpful votes
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We subscribed to TenorShare, believing the key would unlock 5 devices. However, we later found out it incurs monthly fees, which turned out to be costly and not valuable for our needs. When approached, customer service directed us to their policy, implying they were justified in charging for unused services. This experience left us feeling misled and dissatisfied with both the cost and the customer support approach of TenorShare.

Date of experience: January 3, 2024
GB
1 review
0 helpful votes
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Fabulous
October 15, 2023

I had some pre sales questions to clarify about what this could do. The information was prompt and extremely informative. I was made fully aware that the software was able to achieve the desired outcome. Remarkable level of customer service.

Date of experience: October 15, 2023
Austria
1 review
0 helpful votes
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Tenorshare ReiBoot
April 21, 2024

ReiBoot is aiming to fix iOS system problems.

I have an iPad, which is in a reboot-loop, and can not be fixed with the built-in MacOS software, when the iPad is connected to my MacBookPro.

I reached out to the support of Tenorshare to ask, if their product "ReiBoot" can help to solve my problem.

The support was very responsive, even on the weekend, and even without being a customer, they already try to help me.

They gave me a comprehensive list of tips and information to troubleshoot already beforehand. The support also offered to help me to analyze the reason of any potential failure or problem with their software functionally, in case it could not fix my problem. And they offered me a money refund, if they don't have a solution for it.

This company looks very legit to me and I feel very comfortable to give it a try.

Date of experience: April 20, 2024
GB
1 review
0 helpful votes
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Add one extra PC
April 3, 2024

I have a tenorshare Reiboot software were the software will not work on my new computer. The tenorshare Reiboot software is Registered to my old computer so will not work on my new computer. I asked tenorshare customer service assistants if they can delete my old Registration to old computer and they said no but They can offer me 1 Registration to my new PC and 2 Devices after giving them A Review. I will then have to send them the screenshot of my review as proof of my review.

Excellent

Date of experience: April 3, 2024
Mexico
2 reviews
0 helpful votes
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I purchased 4ukey my computer stoped working so i tride my other but tenorshare did not help me they said ihad to pay for it again but later read that they could have helped me but did not instead they told me to do a five star review and they would then give me the code very bad business so i must admit that i did do it but change of heart hear is the email

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
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So grateful to have stumbled upon this software. Within an hour i made the decision to trust and spend my money on this solution, based upon reviews, return policy, and customer support accolades. WORTH IT! THANK YOU FOR HELPING ME RECOVERY AND ACCESS MY DATA. As advertised.

Date of experience: October 3, 2023
India
1 review
0 helpful votes
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I have some doubts regarding how to use the Whatsapp-recovery software so, I sent an email to https://www.tenorshare.net/. So they have created a ticket and with in few hours I received a reply from "Quinn" from Tenorshare Support Team and provided some tips and tricks to recover the data, it was very helpful. Thank you so much Quinn for your support.
Very good service and support.

Thanks.

Date of experience: May 16, 2023
Washington
2 reviews
0 helpful votes
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The Best
April 16, 2024

Love this site it's the best have never had any problems with any products they offer and If I have they are there immediately to help resolve the issue

Date of experience: April 16, 2024
Spain
1 review
0 helpful votes
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Tenorshare 4DDiG
September 21, 2022

I have tested the free version of Tenorshare 4DDiG and found that it fully recovers lost files, even deleted files. The application organizes the recovered files into folders. In addition, I have verified that it is more efficient than other tools with the same characteristics. The customer service is good, since the response is quick.

Date of experience: September 20, 2022
GB
1 review
0 helpful votes
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Great service
September 4, 2023

I give them 5 stars. They were easy to contact and replied within just under a day. They were also very professional and knowledgeable about devices and their products. Can't fault their customer service.

Date of experience: September 3, 2023
India
1 review
0 helpful votes
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Its user-friendly interface makes it incredibly easy to navigate through the system and fix my phone problem in the easiest way possible.This is a good platform to repair iOS device.

Thank you Tenoreshare Reiboot.

Date of experience: June 18, 2023
Turkey
1 review
0 helpful votes
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Quick Solution
December 26, 2023

I had a problem with my phone. Thanks to Renee from the support team for quickly responding to my questions. The interface of the application is very useful

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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Great Customer Service
August 14, 2023

I want to thank Renee, and Tenorshare for their quick reply and answers to my question and finding a solution to my problem.I sent a few request to them about a problem that I was having with my ipads being locked and they answered me the same day or the next day. And for that I thank you.

Date of experience: August 13, 2023
India
2 reviews
1 helpful vote
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The software was excellent in transferring data from android to iphone whatsapp data. Its a like a peice of cake its very helpfull succefully transfer data from android to iphone without any difficult. And i highly recommend to my friends and all of u to try this software its very easy and mainly support team is excellent. They r on dot to reach with a simple mail they r very helpful and give suggestions n rectify the solution on time. Thank u

Date of experience: July 26, 2023
Israel
1 review
0 helpful votes
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Reset my phone
November 27, 2023

My iPhone got stuck on the apple logo because I had no memory and this just fixed it but with loss all the data

Date of experience: November 27, 2023
Japan
1 review
0 helpful votes
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IPhone repair
June 4, 2024

Thanks for help 👌🏻😊
It's a really helpful to me thanks a lot and hope this review going to help everyone
I glad to use your services

Date of experience: June 4, 2024
Yemen
1 review
0 helpful votes
Follow Ghalib J.
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This most powerful solution
For loop apple logo iPhone with no data lose
Tested 100%
With good quick support from https://www.tenorshare.net/ teams
The leader" Rosetin" most helpful representative

Date of experience: November 1, 2022

Overview

The company has garnered a generally positive reputation for its effective software solutions, particularly in resolving device issues and data recovery. Customers frequently commend the responsiveness and professionalism of the customer service team, noting their willingness to assist even before a purchase is made. However, concerns arise regarding the cancellation process, hidden fees, and the perceived value of subscriptions, which some customers feel are misleading. Overall, while the company excels in product performance and support, it may benefit from clearer communication regarding pricing and service terms to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
36
value
33
shipping
25
returns
29
quality
32