I had a problem with my Iphone and the Tenorshare ReiBoot software promised to solve exactly that kind of problem called "4013".
After buying it on-line and doing exactly as needed, the software did not solve the problem and apparently I have waited a few hours from my day and also energy to do other important stuff.
I sent a request to the company to refund me for the money I paid, because the software didn`t help and I did not used it what so ever and after wasting another 2 weeks time to deal with this issue by back and forth emails with the company`s so called "service" - the response was that they won`t do it.
I didn`t understand why they want to keep my 20 something dollars after not providing value and wasting a tremendous amount of time and energy from me so I write this review for other to not fall into that trap and take care of where you put your money and trust.
Feel like I have been scammed and it does not worth the waist of your money.
* also keep in mind that the software enforce you to sign up with subscription model that they want you to forget that you did so they can charge you more money and put the blame on you by not cancelling the hidden software`s subscription that will take you a very long time to find.
I use iAnyGo and UltData.
They are not major companies in Japan, but their support is good and helpful.
I am looking forward to new service offerings.
This is a great company, both in terms of service and software. It is very suitable. I recommend it to people who are still hesitating to buy. This product is worth buying.
These guys are the best for your apple and andiod phone recovery and more. Great customer service and easy to talk to technical support what more could you ask for? 5 stars
Once download is good all is good with TenorShare. Love the app...keep it coming.
Had a problem with my iphone 7 and got stucked in Recovery. Thanks TenorShare.
As I must have the worst look in the world I've had two laptops great tenoshare has been so gracious as to help me many times over when I didn't understand the program or I needed help to try to download it again or whatever the case may be they're great I'd recommend them to anybody
The program works as it should. Quick answer to my problem, and when I previously changed the product from a one-year membership to a life timet one, I quickly received a refund. I recommend.
I faced a problem with the order, but the support ticket was answered very quickly and issue resolved in no time. I am happy with the purchase and do recommend it. Go for it.
When you need them they respond quickly!
They are very nice people.
Just buy them! And you will save time and money!
Thank you for help me!
Ori from Israel :)
The customer service has been excellent and they are quick to respond to any questions you have. They are very accommodating to your needs and would definitely recommended using their software.
This is absolutely one of the best programs that I've used and the customer service has been great.They assisted me when I needed help and always came thru for me when I was lost-Terrius Purvey
The customer service is great
When something didn't work, they understood and and ended up giving me help and help
And then a lifetime subscription as well
It is the best software to use to unlock any apple devices. It has been useful, reliable and efficient. The other positive hand is the support team. They help the used every time.
The software is very much capable of removing the lock and password if you ever forget any of these to make it work in device.
Also the support team is very helpful to resolve any of your queries.
I'm a customer from Hong Kong and I found TenorShare customer service to solve my problem and they replied my email very efficiency. Thank you so much.
I would like to say since the first day I got tenorshare that they have been nothing but helpful to give me the satisfaction I needed with the software I bought. I highly recommend them..
The fact that it is the ideal solution to recover deleted files. What distinguishes this application from others is the speed of performance, the simplicity of its use, and the wonderful result.
Really helpful and kind staff. They always help out and offer you more. The apps are the most sophisticated tech apps and they always work... Will be keeping business with tenorshare. 5 stars always
Complete scam. Do not waste the money. Will not work and the money back guarantee is also a lie. The customer service is a joke. I will never buy one of their products again
You can't cancel the auto renewal by yourself, you'll have to email them in order to to cancel it and even if you email them they'll say that they've canceled it they will charge you again!
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.
TenorShare has a rating of 2.9 stars from 1,280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.
Dear customer,
Thank you very much for letting us know about your situation. Tenorshare values every single opinion from our customers. I truly understand your disappointment. We sincerely apologize for any inconvenience caused to you and we really hope to make it right for you.
Could you please provide me more details about your current situation? We will prrovide a solution for you.
Best regards,
Tenorshare Support Team