I bought the app to fix my iPhone which had cycled on reboot screen however the software could not fix the operating system as advertised so I asked for my refund however they never wanted to give me my money back they just asked and asked for more evidences that the software had not worked, it is not fair that they are advertised in that way and then do not want to return the money!
I purchased Tenorshare 4DDiG, deleted files recovery software. It recovered the file I accidentally deleted, from 4 different spots, but all in a corrupted for.
For 2 weeks now I am discussing with Tenorshare representative to get a refund. As their software did not do the job.
Max they agreed was to 50% refund.
Is nothing specified in their Refund Policy about partial refund.
TAKE CARE when you do a purchase from Tenorshare.
So, I bought iCareFone Transfer for a single month (I don't need it forever). The application is very user-friendly and almost foolproof. I love the user interface as well, looks very good... I hate poor UIs. I followed the simple instructions and steps, and got the results just as expected! I transferred my WhatsApp from my android phone to my iPhone very conveniently. (I put in about 10 mins of my time, the whole process took about 50mins)
I purchased Tenorshare's software to try and recover a black screen on my iPhoneX. Their website had a 30-day money-back guarantee. The fix did not work and when I attempted to get my money back they said no. Buyer beware!
I recently used Tenorshare to recover some lost data from my computer and I couldn't be more impressed with the software. It was incredibly easy to use and saved me from a potentially disastrous situation.
The interface was user-friendly and the step-by-step instructions made the process seamless. The scanning feature was also lightning-fast and was able to quickly identify and retrieve all of my lost files.
Not only was the software effective, but the customer service provided by Tenorshare was exceptional. They were responsive, helpful, and patient with all of my questions.
Overall, I highly recommend Tenorshare to anyone in need of data recovery services. It exceeded my expectations and saved me a lot of time and stress. Five stars all around!
I am a user of TenorShare products. And what can I tell you!? Their products are just great, any task can be solved in a short time, the interface is clear and friendly, aimed at quickly achieving the goals. Customer support is very good, polite people are ready to help in a very short time after contact.
I would just like to pass this message to tell everyone that the service of tenorshare are real professionals if they know that you have a problem they will help you to settle it quickly... if one of the software does not work invited way you have your reimbursement quickly, and above all their software is effective.
I strongly recommend it to you.
I was looking for a program to help me get rid of the password on my Android device because I had forgotten what I had set it to. I searched online and saw so many ads of companies stating they could get rid of the password instantly. When come to find out it was not instantly and cost an arm and a leg. I came across Tenorshare and I was a little skeptical because of course the same statements that I saw with the other companies. I gave them one try and sure enough they held true to their word. Not only was it instantly but the price that I was able to buy the Lifetime program for was empeccable. I would recommend this program to anyone who is wanting to unlock their phone.
Their product has always worked as intended and I have always been satisfied as a customer. Whenever I have had any questions, they always respond quickly and offer solutions and make you feel appreciated.
Theft! Software doesn't work and they don't publish any review. They don't refund! I spoke to them, they replied that if in 30 days they won't solve, they will refund. Didn't happen! Useless software!
I downloaded the trial version of 4DDiG File Repair to fix a bunch of unreadable photos on an old SD card. It worked like magic. Just a couple of clicks, and all those damaged files were restored. I was happy to pay for the full version to save all those precious photos.
I bought,Tenorshare UltData for Android (Windows Version) - 1 Year/1-5 Devices 3 months ago, i got a problem in login now, but im getting good assistance from your customer support side. Thanks. And im looking forward for your help in this
I tried two of their tools, they both work perfectly, I tried the iCare phone Transfer, and the Windows file Recovery. Also their support team are very reactive and friendly. If you face any issue ir if you have any question just write to them and they will answer you in the same day and give you all the necessary instructions. My overall experience with Tenorshore was great
I used to product and it only worked twice but it charged me for the 3 devices that it did not work on when I reached out to customer service they sent me a new activation code for the devices it did not work on
I purchased the product based on the websites money back guarantee. The product did not work I reached out to customer service as they asked to see if they could resolve the issue. They offered no help and refuse to honor the money back guarantee.
Tenorshare is my favorite program to use and the customer service is fantastic. They are quick and efficient and for a reasonable price too. I wouldn't bother with other programs as tenorshare does it all!
Tenorshare ReiBoot proved to be an outstanding solution for fixing my iPad, which was stuck on the Apple logo. Installation was straightforward, and when I encountered an issue, the support team provided me a friendly and effective assistance. Thanks to ReiBoot and its customer support service, my iPad was up and running smoothly again. I would wholeheartedly recommend it to any iOS device owner.
The software I bought was helpful. The checkout process became confused when choosing between products it added several versions of the same product though 2 products could not be chosen at the same time. It was not evident the total had changed. Several miscommunications before receiving a proper response.
Had a least a 1/2 dozen e-mail interactions from the so called "Tech Rep" without being able to use the product. One question that was never answered."where is the backup stored?. The Cloud, the phone, my PC".
Ok Violet... You Win... I've found a free Backup/Restore technique on my Galaxy S9 Smart phone that is 110% easier to use than your's. Guess I'll have to eat the $52 that I paid for it since you do NOT offer a refund for "Dissatisfaction of Product". I'm not going to go without posting a very negative review on an appropriate website. I'm not sure where you are located but I'm guessing either China or India which is the HOME of SCAMMERS and you definitely come under that Heading. GOODBYE!
TenorShare software always preforms Quickly. Easily and as advertised. Beyond that… their customer support and technical data outperforms over the counter, out of the box fixes and solutions. Helpful and intuitive.
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.
TenorShare has a rating of 2.9 stars from 1,279 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.