• TellPizzaHut

TellPizzaHut

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Overview

TellPizzaHut has a rating of 2.66 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. TellPizzaHut ranks 303rd among Food & Drink Other sites.

  • Service
    12
  • Value
    12
  • Shipping
    5
  • Returns
    5
  • Quality
    11
Positive reviews (last 12 months): 33.3%
Positive
3
Neutral
0
Negative
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • ONCE AGAIN PIZZA HUT HAS BLOCKED ANY SURVEYS THAT ARE LISTED?
How would you rate TellPizzaHut?
Top Positive Review

“Good customer service”

Keke B.
5/9/23

Wonderful customer service love the energy and how they welcome you in I will be goin back to this Pizza Hut

Top Critical Review

“Poor customer service”

Gerry S.
7/9/20

Called for a large carry out. They went to the wrong address and pizza was cold. After calling back the mgr said he would remake it. Sent delivery person again to the same wrong address. He said he corrected it but did not. Sausage on top was so burned we had to take it off. Very disappointed in the delivery. Ticket 0161 entered by shada 026551 on 7/9/2020 at 9:15.

Reviews (44)

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Reviews that mention popular keywords

pizza hut (24)
Thumbnail of user gerrys63
1 review
1 helpful vote
July 9th, 2020

Called for a large carry out. They went to the wrong address and pizza was cold. After calling back the mgr said he would remake it. Sent delivery person again to the same wrong address. He said he corrected it but did not. Sausage on top was so burned we had to take it off. Very disappointed in the delivery. Ticket 0161 entered by shada ******* on 7/9/2020 at 9:15.

Thumbnail of user annp812
1 review
0 helpful votes
February 13th, 2023
Verified purchase

I live in Marion, Nc. Code #4507 dude pay. Last night I went to order a pizza 2 personal pizza. I repeated it to him - three times the third time he said ok and said just a minute and put me on hold. After 5 mins. I hung up called again. This time it was a girl that answered she after the second Time trying to take my order, PUT ME ON HOLD! A delivery boy came with a bill for $38.something. We refused the pizza. Called again and explained to her (Lisa - American.) I wanted 2 personal pan pizza - one supreme and one with ground sausage and onion. She put me hold and I hung up - I For some reason I called Pizza Hut and talked to Lisa again she apologized she put said it was up there I can pick it up Went to up and 1. She never compensated me for the 2 mess ups calls and the RUDENESS to put a customer hold cuz they can't understand you and PUT on HOLD. I know it's hard to get and keep employer's at jobs today But if there is a language barrier let someone else answer the phone. I won't go back,

Thumbnail of user willardh33
1 review
0 helpful votes
May 19th, 2020

I ordered a pizza over the phone on 5/16/20 at around 7pm and the person said it will be ready in 15min we got to the store at 7:30pm they could not find the food but had me in the system so they said I had to wait another 15 mins so I sat in my car another 20 mins myself and wife so I went back in and still had to wait another 10-15 mins and when we got the pizza home the center was not cooked it was all dough... I will never go to the one in Richmond Hts. Ohio again

Thumbnail of user jennyb565
1 review
0 helpful votes
June 4th, 2023

Katie. C was very attentive throughout our time at Pizza Hut. She went over and above to provide great service.

Service
Thumbnail of user kf447621
1 review
0 helpful votes
May 10th, 2023
Verified purchase

I was here here last summer same thing no air condition. It hard to eat something hot in a closed in space. Pizza was great fresh and hot.

Products used:
Nothing

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Value
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Thumbnail of user sadied35
1 review
0 helpful votes
March 1st, 2023
Verified purchase

I went to ville platte louisiana pizza hut to order dinner when i walked in The building the smell just hit me in the face marijuana. The workers don't even know what they're doing because they're so high on marijuana. The pizza was horrible the order they had to remake it three times and still didn't get it right I ask for extra cheese I paid for extra cheese did not get my extra cheese. The manager argued with me about extra cheese, so yeah I do not ever recommend going to Ville Platte Louisiana Pizza Hut. I really do blame the manager because he was so high. His eyes were just so red and wide-open. He couldn't even pay attention to what I was saying.

Tip for consumers:
don’t go to pizza hut in ville platte

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Thumbnail of user mamac3
2 reviews
0 helpful votes
September 23rd, 2021

Well I was having a craving for a good pepperoni pizza so I decided to stop at my local Pizza Hut in the city of Warren Ohio I ordered a $10 meal freezer with a order of chicken wings with bone in flavor lemon pepper the order took about 15-20 minutes and only drive through was open so we sat there cuz it was you know pretty late it was like 8:10 p.m. so me and my daughter waited and I didn't open up the bag all the box of pizza until we got home and much to my dissatisfaction it was only boneless regular chicken bites in a charging 799 on top of not having extra cheese on top of the pepperoni and cheese pizza which I ordered and I received reflex I paid for very unhappy the cashier's scene to not know what she was doing she had to have a manager of some other girl come over to print me up a receipt and she just wasn't that friendly for my service so that Pizza Hut really disappointed me and the only reason why I ate it and I couldn't take it back to the store because it was a 15-20 minute drive back home so I'll never be going to that Pizza Hut again

Thumbnail of user dorothys50
1 review
0 helpful votes
January 1st, 2017

We liv in shallotte nc and love your pizza, but your salad bar needs help, I take 5-6 people with me to eat, we were all wanting salad, the bar is awful people want fresh tomatoes cucumbers, rasins, cottage cheese and pinapple no one wants drab lettuce and beans and so, we were very disappointed, we go every couple weeks, please corp.
Do something about your salad bar. I go to shallotte store 2577 and also the one in whiteville, both are horrible, waiters are great pizzas are great. Thank you dorothy smith, 3372 ash little river rd ash nc *******

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Thumbnail of user valenteb
1 review
0 helpful votes
June 25th, 2023
Verified purchase

Missing main topping I always order,offered 10.00$ discount on next order.There won't be a next order

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Thumbnail of user kathyb1069
1 review
0 helpful votes
July 16th, 2021

Picked up pizza from store on North Rolling Road. Got it home and opened it only to discover that it was dry and hard. The crust was thinner than the cardboard box it came in. Seems they had a shortage of tomato sauce to put on the pizza. This help to cause the pizza to be cooked hard and dry. It really was like chewing on cardboard.; dry and tasteless. Didn't return it because the drive twas too far to return to store. Ticket number 0102. No value for the money. Waste of time, money and taste. (Unfortunately I don't know how to add a photo.

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Thumbnail of user mikew1123
1 review
0 helpful votes
June 25th, 2020

The pizza i ordered was not cooked all the way and when it arrived at my house was luke warm to cold at best

Thumbnail of user lindas20
1 review
1 helpful vote
July 1st, 2011

We went to the north olmsted pizza hut on June 30th. The waitress was all alone there should have been at two more with all the people. We ordered a large pizza with bread sticks we waited over an hour. Our waitress kept checking for us. Then when we went to pay we waited in line for a long time because the guy who takes your money was doing other jobs.

Thumbnail of user laddyb2
1 review
0 helpful votes
June 10th, 2023

I placed an order at 5.49pm and received my order at 6.30 It was to go but when I got home the order was incorrect. So I had to go back and wait another 20 mins for the correct order. The place did not even have working air and the order I took back I saw them give it to another customer. I touched those wings.

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Thumbnail of user benjaminh34
1 review
0 helpful votes
February 11th, 2016

1 large Garlic Knot pizza with pepperoni topping. Plenty of pepperoni.
1 large Garlic Knot pizza with Anchovy topping. They scimped with Anchovies. Would have been better if I put my own anchovies on because I would have had lot more. That was second time Pizza Hut cheated me.

Thumbnail of user craigr3
1 review
3 helpful votes
May 13th, 2010

We visited the pizza hut in tucson az on LaCholla Rd. And after eating our pizza I went to the restroom to wash my hands. A pizza hut employee was just coming out of the stall and went right out of the door without washing his hands. I complained to the manager about this and all I got was sorry about that. Never again will I eat at Pizza Hut.

Thumbnail of user mariannec
2 reviews
1 helpful vote
October 11th, 2010

We went to tellpizzahut and found out we need the receipt to share our comments. Never got the receipt back... they must have known they weren't getting a good review!

Thumbnail of user ronaldh31
1 review
2 helpful votes
March 14th, 2015

This is 2nd time $10 off $20 or more online purchase did not get $10 off, also when ordering online at store #******* (Oneonta) response is coupon not honred at this pizza hut.

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Thumbnail of user darronjenkins06
1 review
0 helpful votes
June 6th, 2023

Ordered 2 pizzas at 9:55pm. While we set outside PHut, we got a call at 10:30 saying that it will take another 15 minutes. They gave us 2 pizzas 1of them belong to another customer. So we had to wait until 10:57pm before we got the second pizza. So you know that the first pizza wasn't hot. WOW only at PIZZA HUT.

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Thumbnail of user marinak
1 review
2 helpful votes
May 23rd, 2010

Ordered a supreme pizza, hot, full of veggies and delicious... thanks PH! Karli, the Driver and CM with heart was professional and very friendly! Great Job Karli... Nice Charger too!:-)

Thumbnail of user kekeb9
1 review
1 helpful vote
May 9th, 2023

Wonderful customer service love the energy and how they welcome you in I will be goin back to this Pizza Hut

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Value
Shipping
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Thumbnail of user debras1
1 review
1 helpful vote
April 25th, 2010

I ordered a large extra cheese stuff crust pizza and there was hardly any cheese on the pizza and there is not enough sauce. I also ordered 24 honey barbeque wings and tus chicken with breadsticks which were very good. You need to work on making the pizza better. It used to be really good.

Thumbnail of user simrank68
1 review
1 helpful vote
June 14th, 2023

The pizza was so tasty I really loved it. The survice was also great and staff was very nice in nature

Thumbnail of user violetc8
1 review
0 helpful votes
March 16th, 2017

Staff works well as a team to take care of customers. Food tastes great! Cafe is clean. Question, " Why must I use 100 characters to leave a positive review when less said all I wanted?"

Thumbnail of user galel46
1 review
0 helpful votes
May 10th, 2021

We haven't been to Pizza Hut for a long time because of COVID finally got to go we were very disappointed. Walked in and nobody around my husband anyone here he yelled it 3 times before someone came from the back. Sign said no table service so we ordered and sat down most tables were dirty. Breadsticks were good but pizza wasn't the best. We saw the employee work on pizzas take out orders outside then go right back to making pizza without washing hands or changing gloves. We used to love Pizza Hut but they have lost our business. We were there April 24,2021 at 11:46 am our ticket number was #******* CODE 8g92 g7gg nqk We were at the Pizza Hut on Oneida St. In Appleton Bryce took our order.

Gale and Janice Lemke
402 Donna St.
Chilton, WI *******

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Thumbnail of user mary.zepeda2711
1 review
0 helpful votes
July 8th, 2023

Came to dine in on a pizza hut and can't believe they don't do free refills on drinks for guest on dine in and super bad service from cashier

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