TeeNaviReviews 54

I placed an order on 4/5/2020. I didn't hear anything for weeks, but I kept checking the site. Eventually it updated that I now had a tracking number. When I checked the tracking number on USPS it says they have not received the item. I sent an email to TeeNavi and received a response in broken English telling me my order was complete and to click on the link below. The link took me to the UPSP website which still stated they hadn't received anything. I have since twice sent them an email and still no response.

I am contacting a lawyer and suing these people - I have sent two cease and desists to this site for using 20 of my images illegally on their products and they have ignored each DMCA notice. I have legitimate US copyrights on my art and the hosts of this site are liable for 150,000 per infringement as they did not respond to my DMCA take down notices as required by international law. ALL ART ON THIS SITE IS STOLEN - DO NOT PURCHASE FROM THESE CRIMINALS.

I ordered a single tee back on 12/09, znd paid for expedited shipping, $12.95, more than half the cost of the shirt. I received an email 12/10 stating my shirt had been printed & was being "shipped to the shipping stage", whatever that means. I've still not received a shipping notification. When I reached out for an update I was told, "We are very sorry.
Your order has been completed, the package is being shipped to the shipping stage. Tracking code will be sent to your email when it's available.
We are trying to ship it to you before Christmas.
It is currently on holiday so our orders are overloaded.
We wish you sympathize with us.
Please wait for news from us." When a "business" asks for your sympathy because they cannot fulfill their obligations to the Customer, RED FLAG! I"m very curious as to why they haven't been able to ship a product that's been ready since 12/10. Their website alleges all products are printed here in the US, so it should have arrived now. Thankfully I had the sense to use PayPal so I will be reporting thus vendor & requesting a full refund. Incompetent, lying thieves.
#NoTeeNavi #TeeNaviBadReview #TeeNaviSucks

I order from places like RedBubble and TeePublic all the time and have never had an issue. This company is a joke. I should have known by the fact that practically nothing comes up when you do a Google Search for TeeNavi and they have no pages on social media. I only ordered from them because I found this t-shirt that would be perfect for my boyfriend for Christmas and no one else was selling it. I ordered it on December 2nd, and it said it would take 3 to 5 days to process and 7 to 10 days to ship. Perfect. Even if it took the longest amount of time given, I'd still get it about a week before Christmas.

Nope. It's December 20th and I'm still waiting. It hasn't even shipped yet.

I've sent two emails inquiring about the wait and I've gotten two generic responses written in broken English. I was asked to give them sympathy because it's the holidays and they're overwhelmed. I ordered my package on December 2nd and they had more than enough time to get it to me before the holiday rush if their processing and shipping time had been accurate. They were still accepting orders late as December 12th and guaranteeing them to arrive by Christmas, so I don't see how my package that was ordered 10 days before wouldn't have even shipped yet. Also, if they were so worried about being overwhelmed during the holidays, they need to hire more staff or change the approximate time given to process an order.

I still have four days so I still might get it in time but this process has been very unnecessarily stressful. I'm on a very tight budget and I've had to buy back up gifts in case it doesn't arrive in time for Christmas, which has made me spend more money than I was planning to. I guess I'll just have to wait and see.

I received a $27 tee-shirt order from TeeNavi which had been sliced by a boxcutter in the mail. I requested an exchange or replacement as I had not received the item in good condition. They responded to tell me it was not their problem. They said it should have been checked for damage before accepting it. But they mailed it via USPS and so it was left in my mailbox, so how could it be inspected it or rejected?

To add insult to injury, the quality of the merchandise is very poor. The material feels like sandpaper and the screenprint quality is poor at best.

Do not order from this company. It delivers poor quality merchandise and even worse customer service. I would give this company a 0 star rating if it were possible.

After being told repeatedly that they could not do anything for this particular error, I wrote the previous negative review in March. I then got an offer that I could mail the shirt back, but had already gotten rid of it. Now 3 months later they just refunded my money without me having to return the shirt. Glad I got a refund, but the shirt should never have been printed, much less shipped without spell checking it, and it definitely should not have been this difficult or taken this long to get a refund. Just do the right thing and your business will continue to thrive.