• TeamBuy.ca

Overview

TeamBuy.ca has a rating of 1.2 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TeamBuy.ca most frequently mention customer service, credit card, and dealfind com problems. TeamBuy.ca ranks 283rd among Daily Deals sites.

  • Service
    23
  • Value
    22
  • Shipping
    21
  • Returns
    21
  • Quality
    21
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • By the way, calling their customer service is pointless, multiple, multiple calls with no response.
How would you rate TeamBuy.ca?
Top Positive Review

“I'm not sure why there are no positive reviews about...”

Sarah R.
4/16/14

I'm not sure why there are no positive reviews about this website. I have ordered both coupons and merchandise from them over 20 times and so far have received everything I ordered well before the estimated delivery date. The ONLY thing I have been disappointed in was a coupon I bought for WeMassage.ca because they are charging me an additional $176 in fees to book my massage with them that I was not expecting, which is not Teambuy's fault.

Top Critical Review

“This is no way to run a company, it's a total scam.”

Leonardo F.
6/3/15

I asked for a refund again and was flat out refused in spite of the fact that the merchant had refused to honour my voucher (I showed it before getting a service done) and forced me to pay $70. Eventually they offered me teambuy bucks, which I have no use for after I've been jerked around by the company and the merchant so much. What if I buy another deal and have a problem with the merchant? Am I just supposed to keep going through their customer service and buying more deals indefinitely?

Reviews (132)

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Reviews that mention popular keywords

customer service (34)
Thumbnail of user sarahr38
1 review
1 helpful vote
April 16th, 2014

I'm not sure why there are no positive reviews about this website. I have ordered both coupons and merchandise from them over 20 times and so far have received everything I ordered well before the estimated delivery date. The ONLY thing I have been disappointed in was a coupon I bought for WeMassage.ca because they are charging me an additional $176 in fees to book my massage with them that I was not expecting, which is not Teambuy's fault.

Thumbnail of user dawns23
1 review
3 helpful votes
September 9th, 2014

I ordered Reebok workout shirts in July. I waited until 2 weeks after the scheduled delivery date in August to contact Teambuy and was told there were problems with the supplier and they would have to refund my money. Then a few days later I got an email mentioning the restructuring and their inability to process refunds after August 29th. What a scam! They should not be allowed to continue to advertise their products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamess149
1 review
1 helpful vote
November 9th, 2013

Teambuy is a great site. They have many deals and most are good and some not so good so you have to inform yourself before buying as usually each deal is from a different vendor but for the most part they offer great deals that are impossible to find on Canadian websites. Their pricing is like going to Buffalo or anywhere in the U.S. to shop but from your own home!

Thumbnail of user teresae3
1 review
3 helpful votes
September 9th, 2014

This site has made ordering on line something I will not do in the future. A week ago I was told I was getting a full refund for two items I paid for and did not receive. Over the weekend someone emailed me and said I will not be getting my money something to do with restructuring. NOT MY PROBLEM $#*!S. This the second time ordering from them and the first time I did not receive one item out of three. I AM OWED 39 DOLLARS AND THIS IS STEALING. I will tell everyone I know not to use this site my money is important to me and one item was a xmas gift thanks team buy for nothing $#*!S

NOTHING BUT THEIFS. SIGNED ONE PI
SSED OFF CUSTOMER TERESA

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From the business

TeamBuy.ca is a group-buying website securing savings by bulk-buying without having to buy actually in bulk.

Company Representative

Thumbnail of user jenniferc62
Jennifer C.

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