TeamBuy.ca has a rating of 1.2 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TeamBuy.ca most frequently mention customer service, credit card, and dealfind com problems. TeamBuy.ca ranks 283rd among Daily Deals sites.
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I'm not sure why there are no positive reviews about this website. I have ordered both coupons and merchandise from them over 20 times and so far have received everything I ordered well before the estimated delivery date. The ONLY thing I have been disappointed in was a coupon I bought for WeMassage.ca because they are charging me an additional $176 in fees to book my massage with them that I was not expecting, which is not Teambuy's fault.
I asked for a refund again and was flat out refused in spite of the fact that the merchant had refused to honour my voucher (I showed it before getting a service done) and forced me to pay $70. Eventually they offered me teambuy bucks, which I have no use for after I've been jerked around by the company and the merchant so much. What if I buy another deal and have a problem with the merchant? Am I just supposed to keep going through their customer service and buying more deals indefinitely?
I'm not sure why there are no positive reviews about this website. I have ordered both coupons and merchandise from them over 20 times and so far have received everything I ordered well before the estimated delivery date. The ONLY thing I have been disappointed in was a coupon I bought for WeMassage.ca because they are charging me an additional $176 in fees to book my massage with them that I was not expecting, which is not Teambuy's fault.
I ordered Reebok workout shirts in July. I waited until 2 weeks after the scheduled delivery date in August to contact Teambuy and was told there were problems with the supplier and they would have to refund my money. Then a few days later I got an email mentioning the restructuring and their inability to process refunds after August 29th. What a scam! They should not be allowed to continue to advertise their products.
Teambuy is a great site. They have many deals and most are good and some not so good so you have to inform yourself before buying as usually each deal is from a different vendor but for the most part they offer great deals that are impossible to find on Canadian websites. Their pricing is like going to Buffalo or anywhere in the U.S. to shop but from your own home!
This site has made ordering on line something I will not do in the future. A week ago I was told I was getting a full refund for two items I paid for and did not receive. Over the weekend someone emailed me and said I will not be getting my money something to do with restructuring. NOT MY PROBLEM $#*!S. This the second time ordering from them and the first time I did not receive one item out of three. I AM OWED 39 DOLLARS AND THIS IS STEALING. I will tell everyone I know not to use this site my money is important to me and one item was a xmas gift thanks team buy for nothing $#*!S
NOTHING BUT THEIFS. SIGNED ONE PI
SSED OFF CUSTOMER TERESA
TeamBuy.ca is a group-buying website securing savings by bulk-buying without having to buy actually in bulk.