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Take 5 Oil Change

How would you rate Take 5 Oil Change?
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Kansas
1 review
0 helpful votes
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Over priced
June 3, 2023

Service good. Only issue is price. 5 qts $65. Extra quart $10. Plus shop supplies that everyone adds to run up the bill. This oil change (6.5 qts) was $80. Previous oil change at private shop was $43 I will not go back

Date of experience: June 2, 2023
Connecticut
1 review
1 helpful vote
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Its been 3 months still lying they are working on it,when you hire professional liars managers you will not going to last in this business i don't recommend this place for oil change

Date of experience: June 17, 2024
Pennsylvania
1 review
1 helpful vote
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I sat and waited for an hour and 15 minutes only to be told when I got ready to have my oil changed that they did not have my filter again! Also I would have been out of there 15 minutes sooner but they pulled the car in front of myself and another person who had been sitting there for quite some time and did their oil change first. This is very frustrating to me. I will not be going back to take five oil change as they are going downhill with their service.

Date of experience: November 28, 2023
Florida
1 review
0 helpful votes
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Very Professional & Friendly
November 23, 2022

At first I was skeptical about going anywhere else other than to the BMW dealership for my services due to the inconvenience of scheduling appointments, long waits, etc…, but the guys at 1307 Government St.Mobile,Al.******* were so professional, fast, and friendly. They brought bottle water out to my car, along with any other waiting customers. Each guy greeted me with a smile or either asked me was I being helped already. They also let me know exactly what they were doing to my car as they went along. They even showed me how to check my oil level on my screen in the future since my car didn't have a dip stick(something I never knew, lol) And I will like to give a huge THANK YOU! To the manager Anthony and his entire team for their excellent customer service!

Date of experience: November 21, 2022
Georgia
1 review
2 helpful votes
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Horrible
March 6, 2023

Was greeted and referred to as "Boss Man" even after expressing concern. Spilled oil on my vehicle. Management offered no reasonable explanation. Felt intimidated. I just checked my oil and it isn't even registering on the dipstick. I will never go there again.

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
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Terrible oil change
August 9, 2023

Took my car here as it's close to work, the service was good. Very polite and even offered a bottle of water. Little did I know they spilled oil all over my engine cost me $2000 in damage. If I could choose 0 stars I would.

Date of experience: August 9, 2023
Oklahoma
1 review
1 helpful vote
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I got here at 11:30. It's now 12:12. There is only one car in front of me all I came for was a damn oil change. Don't come here if you wanna have the rest your day free. I want my money comped for being here so long and my gas wasted

Date of experience: November 11, 2023
Florida
1 review
2 helpful votes
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Attendant barely spoke. No mention of pricing until I asked. No info on various type of oil available. No mention of what my car required. Told about $7.00 coupon that I had but attendant forgot to apply. Never mentioned about checking fluid levels even though receipt claims they were checked. Receipt said window washed but was not. Think for $90.00 I deserved better service.

Date of experience: August 3, 2023
Wisconsin
1 review
0 helpful votes
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Bad employee/Good employee
February 25, 2023

I have gone to Take 5 in town and employees were always helpful and polite. This last time, the employee who checked me in refused to answer my questions and had me frustrated to tears! He was argumentative and I swore never to visit shop again. The employee who checked me out apologized for his co-worker and made my experience better! I won't go back until I know bad employee is gone.

Date of experience: February 25, 2023
Florida
1 review
0 helpful votes
Follow S B.
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Visited the location on Essen Lane last year, they took the cover off to get to the oil filter and pan and instead of putting it back, they threw it in my trunk.
Visited the location on College drive in Dec, they finished tearing up the engine cover and did not tell me. I found out after hearing a scrubbing noise. Pulled over, looked under the car and the cover was hanging. Went back and was told that the damage was already present before the oil change.

Date of experience: February 27, 2023
North Carolina
1 review
0 helpful votes
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NO PROBLEMS
May 10, 2023

Went to 5 minute in Morehead City NC today. A little pricey but i didnt have to bust my knuckles! Like the fact that its drive in drive out.

Date of experience: May 9, 2023
Tennessee
1 review
0 helpful votes
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Nice
June 22, 2022

Take 5 was good. It was a very very very well handled experience it was well done. I couldn't have anything better

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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I arrived to the League City Texas location, I was offered a bottle of water, that was nice. I was asked to open my vehicle's hood open then pull into a service bay. There were 2 other vehicles inside the other 2 bays waiting for service. There were 3 techs who 2 of them went inside the office, I would imagine for a break, that lasted 1/2 hour. The other tech was just walking around talking on the phone. Once the 2nd tech came out of the office, they starting to work on one of the vehicles. Now the 2 techs were working both on one oil change just chatting and laughing. The 3rd tech, a female, never came out of the office. After ONE HOUR wait, I then decided to start my vehicle then leave. They had me wait for more than ONE HOUR inside the bay for NOTHING! These employees DO NOT care at all for their customers. I always used to go to this place for my car service, but the quality and the waiting time has gone from bad to worst.

Date of experience: March 27, 2024
Virginia
1 review
2 helpful votes
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Customer service
November 7, 2022

These guys went out of their way to make sure I knew just what was going on with my car. They saved me from a blowout by pointing out a rotted tire. They explained the different kinds of oil used in the car. The service manager, Spencer, used the simile that oil is for individual vehicles as blood types are to each person. As someone who works in the medical field, That really resonated with me. Cyrus the manager kept my place in line when I had to go home to get a different form of payment. And Jacob, The hood and safety person, was very fast with service. It must've taken, Max 10 minutes for the oil change, discussion, and payment. These guys are fabulous

Date of experience: November 6, 2022
Tennessee
1 review
1 helpful vote
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Over the top services!
July 15, 2023

Amazing service, nick and Daniel and I forgot the other guys name but all 3 were sufficient in making sure I was aware of things I needed on my vehicle and very helpful with assisting with a few of them. They need raises because I was only there 30 minutes and everything worked efficiently and they made my customer service experience informative and comfortable.I recommend everyone to take their vehicles there. Outstanding service guys!

Date of experience: July 15, 2023
Kentucky
1 review
0 helpful votes
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Excellent customer service
September 29, 2022

Took my daughters car and was greeted with water and a Take 5 bar. Matthew H, Jacob P and Austin were awesome at customer service and knowledgeable with the questions I asked. These guys rock! I highly recommend their service! -Visitors from California

Date of experience: September 29, 2022
Michigan
1 review
0 helpful votes
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Fast and Done Right!
October 31, 2023

My car has confused some companies when getting an oil change resulting in having to take it back and correct. Take 5 did it right the first time, it was really fast, and I didn't have to leave my car. They also gave me a bottled water which was a nice touch.

Date of experience: October 30, 2023
Indiana
1 review
0 helpful votes
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Exceptional service
October 26, 2023

It's my first visit to the Fort Wayne branch and I must say, I received exceptional service. Michael and Jonah were the ones who serviced my vehicle. They were amazing. They've made a repeat customer out of me.

Date of experience: October 25, 2023
South Carolina
1 review
0 helpful votes
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Awesome service!
August 14, 2022

Visited Take 5 Oil Change for the first time this summer. Greeted by such nice staff who explained the effortless (on my part) process. It really only took 5 minutes and I didn't even have to get out of my car. Would highly recommend!

Date of experience: August 14, 2022
Ohio
1 review
0 helpful votes
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Outstanding service they were like a pit crew for NASCAR. Alex, Sam,amber, James and Jayden. Got me out of there in no time. Randy does an excellent job at managing the place.! Highly recommend a Wadsworth location

Date of experience: July 3, 2023

Overview

Take 5 Oil Change has a rating of 1.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Take 5 Oil Change most frequently mention air filter, last time and tire pressure. Take 5 Oil Change ranks 2241st among Autos sites.

service
141
value
134
shipping
35
returns
32
quality
112
+19