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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Best merchandise and best prices in town.
Great prices and had exactly what we needed
E-mailed two or three times to change the shipping address after I found that I would not be at home when the package shipped and never got a response. Not happy!
Very easy, wasn't hard to find products
The site provide competitive pricing and outstanding customer service.
Had what we where looking for.
Order was placed and shipped in a timely manner
Understand the virus slowing shipping down. I just get anxious for my lures
I was very happy with how quickly my order was received. During these trying times I feel the company has done an outstanding job.
My order came in damaged. I tried contacting customer service SEVERAL times for help through email and phone, but no one would return my email or call to assist. Now I'm stuck with a broken rod...lesson learned.
All is good
Sweetness
Great experience. Could not have been any better.
Thanks to your team.
Good experience. Order came in a timely manner.
It is easy to get around you website. Prices seem to be fair.
Everything arrived in a timely manner with no issues
The packaging for my spinning rod/reel was unacceptable. The 8ft box had come open and the contents were hanging out.
All the things i bought was cheaper then ebay or amazon,this place is awesome.
Hopefully shipping gets faster
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.