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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I received my order, thank you
Ok
Thanks a lot for the prompt service. I will be shopping on your site. Thanks
First time customer: Unacceptaple shipping time.
Good
My dissatisfaction was related to a previous order I tried several times through email to contact customer service and finally two months later someone wrote me that they had canceled my order I hope I got my money back
Good
Delivery of an email with a gift card took to long
So far so good. You guys should consider adding us as a Brand Ambassador for you. We have an extremely active social media presence with over 40,000 YouTube Subscribers and thousands of followers on FB and Instagram as well.
youtube.com/scottnra
IG:@scottgregg1966
FB: https://www.facebook.com/scottgreggoutdoors
Helped with using an alternative shipping option to USPS.
Great site; a few things that were out-of-stock but it's understandable considering the nationwide pandemic (stay safe!).
Easy navigation through the site and easy location of items so shopping experience was good.
Slow response to emails about shipping and tracking.
Need a phone number where a live person can be reached.
Great product and excellent service
I ordered a product that did not meet the description on the website. I tried several times to reach customer service with no success. I am actually surprised at how difficult it is just to get in touch with a representative on the issue I am having with a product I purchased online.
Ordered and received item as described.
Good
Your website makes shopping easy!
Great company great prices I will be ordering more in the future
No issues at all with Tackledirect.com My items arrived on time, packaged well and were priced well.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.