TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
The response took a bit, and it was a confusing process but ultimately I got my product and I'm happy with it.
Ordered 10 days ago, nothing. No shipping information. Went on website couple days ago and requested update. Nothing. Think i'll be back?
Took 3 weeks to get an order that when purchased was supposed to be in stock but turned out not to be.
I haven't gotten all of the order yet, and there was no selection option to show this. There was" the order was delivered" or nothing
Mine was a phone order, and the person who helped me was courteous and professional. A very good experience and i highly recommend Tackle Direct.
Website is easy navigate. But half of my order was wrong. I ordered two packs of hooks and one pack was not what I ordered.
Offered the hooks that I was looking for at a fair price. Reckon TackleDirect to anybody that fishes and ties fly hooks.
Got what I ordered and on time no problems
They didnt have everything I wanted in stock was the only negative.
Said it was in stock and it wasn't took a while to get it, just not real happy about the whole thing
The order took to long and Every time I would check the status you never told me where it was that it took the order two weeks to get here
This was a rod and reel for my grandson. He was thrilled with it. It worked great and looks very special.
Only complaint I have is that the adapter plates I needed were not offered. I had to go elsewhere to purchase.
A bit pricey and comes along with a longer delivery period for overseas customers
But all in all acceptable and reliable
Great variety of products, fast delivery and great customer service. Only issue with delivery times estimated when products are back ordered.
I use tackle direct for 90 of my salt water needs. By far my favorite on line retail site for tackle
My experience was seem less and fast. My reel was shipped within 24 hours and arrived in perfect condition. Thank you!
I got exactly what I ordered at a good price in a timely manner. I would definitely order from them again.
If I can't find something I know I can find it at tackle direct. And only being a hour away I can always drive to the store for fast pickups.
Good experience. Had to have 2 different packages due to a back order. But got my order as soon as they restocked my items.
Great service will buy again! Customer service was outstanding, found what I wanted and price was good.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.