TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Everything I order comes in a prompt response time. Boxes are not crushed nor are they ripped open! Thank you
You charged me $50 for 4 oversized delivery that was shipped from the manufacturer did not ship from your store
Easy shopping experience from start to finish. Great prices and selections and quick shipping. My go-to place for fishing gear.
Great website and the price of your product is very good. H ave already told my friends about the site.
Received updates of my product due to it being back ordered. Was alerted when it arrived at company and shipped.
I still haven't received my order and it's been over a month.I will never order anything else from this site.
A true anglers paradise! Everything you need and so much more. Competitive prices and TD's wealth of knowledge is unsurpassed.
A little confusing when I use promo code for free shipping, and it still asking you to pick shipping method.
I have contacted them recently for a return and have been unable to reach someone... anyone at all. Very disappointed.
Easily verified that my return procedure was correct and got the corrected order...Very satisfied with the agent who helped me!
I will be ordering from Tackle Direct again, very easy to do. They have items that are hard to find.
I have looked over several places for these pliers and they were out of stock. You had them in stock.
Easy to navigate website, I haven't received part of the order, there are some leaders I am still waiting for.
Good service good product fast delivery with ups or fedex but usps was very slow to deliver nearly 3 weeks
Website is fussy, It came 4 days after it was supposed to. I will have to wait a couple of months till that season come back in now.
Moving forward I would not make the comment part of this survey mandatory for a response. I will never reply to this email again if it is!
I find the team at TD works as fast as possible. The service and info are always on par. They can outfit you for success. Tight lines!
Very good website. However, it seems you keep very little in stock. Not pleased it took 3-4 weeks to get and I missed some prime fishing season.
Great place to shop if you know what you want but can be rather difficult to just browse they had everything I wanted and it came quickly
I was disappointed that you took two days to ship. Same day shipping is expected. This will play a part in future decisions to buy from you.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.