TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
I received my order but it was delayed as it appears that there is high demand for some items at this time.
All good from tackle direct! I use a variety of sources for my fishing needs and I can recommend these folks
Easy to deal with. Combos and rigs are all good products for people who don't have time to pair their equipment.
One of the items was damaged during shipping and they immediately replaced it free of charge.
Extremely satisfied with your service.
Used points from a previous rod & reel purchase to buy a fishing shirt. Great selection and service (on both purchases).
Nothing much to say. I found what I was looking for, placed the order and received it in a timely manner.
Took awhile to get here but they did tell me up front that they were running 10 days behind in shipping.
I find your online ordering system very confusing and not user friendly, it assumes that the customer is an experienced user.
Your customer service is useless
Twice I sat on the phone for over 30 minutes with no one answering the call
Received order quickly. Reel is amazing. Casts way farther than my other spinning reels the same size and love the retrieve.
Smooth as usual. Waited longer for orders to be processed and delivered that were placed with competitors prior to this order.
No problem with anything I ordered from you. At all the right things and on time. Thank you Mr Ralph Frank.
I was very pleased with my purchase and the time that it took to ship. Would recommend Tackle Direct to others.
Everything I ordered arrived in a timely manner. All the product was in great condition. I'm very happy with my experience.
Easy ordering. Surprised at shipping cost. Want to support a real retailer not Amazon, so ate it. Hope it pays off.
I always have had good experiences when ordering products from Tackle Direct. The merchandise always arrives safely and never gets lost.
I have not got a chance to take out my new rod and reel combo, but all that I ordered showed up in perfect shape and exactly as described.
I checked around and found Tackle Direct had what I wanted at a very good price and a deliver timeframe that fit my schedule in time for my Salmon fishing trip.
I called on 5 - 15 - 2020 and after 40 minutes on hold I explained to a gentleman that I had placed an order for two Seigler SGN Reel and that one of the was missing that rod clamp and that I had already called Seigler and was told that all of there reels are shipped with the rod clamp so it must have been removed at your location. He said that it wouldn't be a problem he would get with Seigler about having the one I'm missing replaced and he would call me as soon as it was done and even confirmed my phone number. So after two weeks of no call, text, or email on the status of my replacement part. I tried calling again and was told to email 2-3 Emails latter and nothing. I liked the way you got my order to in a timely manner, but after that we are on our own. The reel are for two custom rods I made for a customer of mine and he keeps calling me on his rods. So please can you at least give me a status update. My ID# ******* the date and time I spoke to the gentleman was on May 15 at 2:22 PM but actually spoke to him was around 2:50 to 3:01 PM. So please can someone please assist in this matter so I stop looking like an A Hole to my customer. So would I recommend Tackle Direct as of now NEVER!
Fast and great service. My simms boat boots are worth every cent. Put a price on dry feet and comfortable...
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.