Overview
TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Instant Feedback
It took 5 weeks to receive the tackle i ordered fishing season had since past. Guess i will have them for next year. Wish i would have been informed of the lengthy shipping time.
Tried to phone in, wait time was too long... I have always been very happy with Tackle Direct, my question was about whether a discount code applied to the product I wanted to order.
Great dealing with you and appreciate you being on top of getting the product delivered to me in a timely manner I will definitely be ordering more from you thanks for the great service
The product was in excellent condition but was obviously opened and taken out of it's tube ( fishing rod) the tape on the end was cut clean with knife and the plastic wrapping was torn open and the rod handled with dirty hands, dusty hand prints. No damage. I'm a tournament striper fisherman and looking forward to catching a monster with it paired up with CW-354D. No striper with it yet but some good largemouth catfish and crappie and I love it.
Received everything in good condition.
Response to inquiry regarding status of shipment was not answered, therefore 4 out of 5 stars.
Otherwise, good experience.
No issues, long time customer with repeat service. Had a late-ship issue once, but you overnighted items in time to have for our beach fishing trip- thanks Z
I've had nothing but the best experiences with TackleDirect so far. They provide quality products with fair pricing and fast shipping, their rewards program is awesome too.
The lack of communication was horrible. No one responded to my emails. It wasn't until a week or so later after I finally received my order did anyone respond.
Still have not received my order, 660 yd. Spool of PLine copolymer mono, 25 lb. test.
Order was placed back on or around May 15 th! Attempts to resolve this issue by phone
Have been unsuccessful.
Great deal, however package arrived 90% open - handle has multiple gouges that cannot be fixed. The net and its' action are still functional though it felt as though my product was preowned
Impersonal but much better experience than Amazon and Ebay. I trust tackledirect more especially for sending fishing rods and other items packed properly.
Unfortunately couldn't speak to anyone.understandable. Sent email as instructed, never received any acknowledgement from Tackle Direct or answers to my questions.
Not able to talk to customer service. No response to me email inquiry. Long delay in shipping. Problems ordering with website leading to my credit card being shut down.
Tried to cancel one order but didn't receive response for 5 days, order had already shipped, just kept it didn't want to deal with hassle of return. All good
Experience was fast and easy. When I placed the order I didn't expect it to be delivered before going out later that week. Great deal and loved the reel.
My order arrive on time as per schedule and was well packaged & labelled Unbelievable selection with great info about every detail of jigs I was interested in and did order accordingly
Thanks Tackle Direct Looking forward now jigging my fish stringer with Walleye
Ken
Understanding the covid crisis, things are not normal now so no hard feelings. But, when I placed my order on April 5, my credit card was charged then and there. I was not told into weeks later that my purchase was on back order. I sent multiple emails and made multiple phone calls during this time to you. Only one email was returned letting me know it was back ordered. I tried calling and emailing for weeks to cancel the order to no avail. Eventually I also discovered that you charged me double the shipping costs that the vendor would have charged me. Not trivial at over $100 for shipping alone. Eventually when I finally got someone on the phone, 3 weeks into this affair, my order showed up two days later and half my shipping costs were refunded. All is well that ends well, as the saying goes. I must say though the experience left a bad taste in my mouth. I may be hesitant to order from you again. I realize that these are difficult times. But...I order a lot of fishing gear and packages are showing up daily at my house. No other vendor seems to be having the issues fulfilling orders that you are having. When amazon will get me a package in less than 48 hours with free shipping, what's the incentive to buy from you again?
Bought the Perfect transom tie downs for my new boat trailer! Arrived in 2 days! Couldn't believe it. Really appreciated the precise description and reviews about the product.
Hard to find elsewhere items were available
Ordering was easy
Payment was easy
Good updating on shipping and delivery
Received the items before I thought I would
Although I try to support our local tackle shops when they don't have what I need and say they will order it I say no thanks. My go to place is Tackle Direct
You guys have Great Products, Great Service, Awesome Customer Support. Have been shopping with you for years now and I will in the future. Fast delivery and always has the products I need in stock and if not they ship them out ASAP.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members