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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Prices
Good site to pick up those fishing gears.
Order took forever to receive
Everything was satisfying. As i live in Germany the freight and customs costs was not a point of happiness. But that's another point.
Always easy to use and good prices. I've never had a bad experience
On time in one piece. Happy happy!
I enquired about a discount on an Avet MXL 6/4 Raptor 2-speed reel and was advised "Avet is a price protected brand and we cannot issue discounts on their items. We offer free mono-filament line. What lb test would you want? Let me know". In conflict with that advice, TackleDirect has recently promoted a 10% discount of all Avet reels. Additionally, TackleDirect charged me $5.49 for 'free' Hi-Seas line. Whilst a small sum of money, it had no authority to charge the sum to my account without my consent.
Very good
Good, just took a while before it was send out
It took forever to get our items and some items we never got because they were out of. Why sale something if you don't have them in stock. We paid for everything up front, I just hope we got a refund on the items we didn't receive.
Excellent value and wide range of tackle materials.
Top level :)
Satisfied
It was an awesome experience and I'm getting ready to place another order...
Took two months to get my order?
;-)
Great website with a responsive and knowledgeable team. I only hope that they will add on more Japanese Market items like Yamaga Blanks or Zenaq rods and Japanese jigs. Aside from that, great selection of stock.
Great!
Order took a long time to arrive, however,tackle direct did have access to items that others did not. Also good prices.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.